Tailor Made Mobility Ltd
Tailor Made Mobility Ltd is a company based in Ashford, England that specializes in providing mobility equipment and services. They are known for their expertise in wheelchair repair services, as well as supplying medical equipment and devices. As a trusted supplier in the healthcare and medicine industry, Tailor Made Mobility Ltd is committed to providing tailor-made solutions to meet the unique needs of their clients.
Introduction to Tailor Made Mobility Ltd
Tailor Made Mobility Ltd is a mobility equipment supplier that was established with the purpose of providing quality solutions to individuals with mobility impairments. The company has been in operation for over a decade and has become a trusted name in the industry. What makes Tailor Made Mobility unique is their commitment to delivering custom-made products that cater to the specific needs of their customers.Services & products
Tailor Made Mobility offers a wide range of products and services that cater to the needs of individuals with mobility impairments. They specialize in the repair and maintenance of wheelchairs, mobility scooters, and other medical equipment and devices. They also offer bespoke services that involve the customization of products to meet the unique needs of their customers.Location
Tailor Made Mobility is located on 75 High St, Ashford TN24 8SF in the town of Ashford, England. The area is bustling with activity and is home to a variety of businesses, including retail stores, restaurants, and cafes. Customers can expect to experience a friendly and welcoming atmosphere in the area. The company is conveniently located near public transportation options, including the Ashford International Train Station (0.5 miles), the Ashford Bus Station (0.2 miles), and the Ashford Designer Outlet Bus Stop (0.1 miles).Benefits
Customers should choose Tailor Made Mobility because of their commitment to providing quality products and services that cater to their specific needs. The company offers bespoke solutions that are tailored to the unique requirements of their customers. They also have a team of experienced professionals who are dedicated to providing excellent customer service and support.Good to know
Customers should be aware that Tailor Made Mobility operates on an appointment-only basis. This allows the company to provide personalized services to their customers and ensures that each customer receives the attention they deserve.Reviews
Customers have praised Tailor Made Mobility for their excellent customer service, attention to detail, and quality products. They have also commended the company for their ability to provide bespoke solutions that cater to their unique needs. Overall, customers have had a positive experience with the company and would recommend them to others in need of mobility equipment and services.Amenities
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wheelchair access
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home delivery
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online payment
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loaner equipment
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insurance acceptance
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maintenance plan
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rental program
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free consultation
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wheelchair
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repair
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service
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mobility aid
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accessibility
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home visit
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pick-up & delivery
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insurance coverage
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customization
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maintenance
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parts replacement
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upgrades
FAQ
What types of wheelchairs do you repair?
We repair all types of wheelchairs, including manual, electric, and power-assisted. Our experienced technicians are trained to handle a wide variety of brands and models.Do you offer on-site repair services, or do I need to bring my wheelchair to your location?
We offer both on-site and in-store repairs, depending on the nature of the repair and your location. Our mobile repair service covers a wide area, so we can come to you if needed.Are your products covered by insurance?
Our products are not covered by insurance, but we can provide you with a detailed invoice that you can submit to your insurance company for reimbursement.Can you provide training and support for using the equipment?
Yes, we offer training and support for all of our equipment. Our experienced staff can provide you with expert advice on how to use your mobility equipment safely and effectively.Do you offer any warranties or guarantees on your repair work?
Yes, we offer a warranty on all of our repair work. If you experience any issues with your repaired equipment within the warranty period, we will fix it free of charge.Reviews
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Liz
Mobility scooter hire: Darren, the owner of Tailor made Mobility Ltd, was very helpful and knowledgeable when I arranged the hire of a mobility scooter for 2 weeks. He kindly dropped off the scooter at our house and collected it as well. Excellent, helpful and friendly service, which I recommend.
20-05-2023 -
PJT
My mother-in-law’s mobility scooter motor stopped working. I tried over a 2 week period to contact the company that sold her the scooter but only ever reached an automated answering service. Despite leaving messages I never received a response, even though I explained the scooter was unusable. Frustrated with a lack of response, and keen to get my mother-in-law mobile again, I looked for other mobility scooter services in Ashford, which is when I found Tailor Made Mobility and the wonderful Darren. Not only did he answer the phone, he listened to my explanation of the issue, suggested a few things to check and then arranged to pick the scooter up the following evening. As soon as he was able to look at it he diagnosed the problem, resolved it and called me to explain the issue and to arrange for the scooter to be returned. Such a contrast to the previous experience. Darren is clearly customer focused, knowledgeable and professional in his work. He was extremely polite and it was so refreshing to deal with someone who clearly just wants to resolve problems and make things better for people who need a little more help. In my experience you will not find a better service than that provided by Darren, he was excellent.
27-04-2023 -
Joy Sanders si
Did not have what I wanted
27-02-2023 -
Elaine Murphy
Cannot speak highly enough of our experience with Darren. Top rate advice and service. Thank you so very much
27-02-2023 -
Carol Hedger
Excellent service from Darren. He has expert knowledge in mobility scooters and was able to visit and demonstrate a scooter to my elderly mother. From ordering to collection was easy and swift. Thanks Darren for answering our many questions and helping us make the right decision. I would happily recommend your service.
27-12-2022 -
Whirley Maclerly
We ordered an electric bed, after a lot of advice and help from Darren. He delivered and installed the bed, and showed us how to work it. Darren is so knowledgeable and professional, and helpful, we highly recommend using Tailor Made Mobility.
27-12-2022 -
Crispin Jeffries
My riser/recline chair broke, which I rely on day in and day out. I reached out to Darren and he got back to me immediately, even though he was on his holiday! He came round within a few days, identified the problem and ordered the part. As soon as he received it, he fitted it and fixed my chair. Impeccable service with a smile. Thank you, Darren.
27-10-2022 -
Peter Yates
27-08-2022 -
Deb K
Prompt and friendly service, delivered my purchase in perfect condition within scheduled time. Thoroughly recommend.
27-05-2022 -
Nick Brown
First class service when I went to Purchase a wheelchair for my mum, After explaining to Taylor made Mobility they supplied me with the correct wheelchair for my mother and the person pushing it.
27-05-2021