Switchd
Switchd is a London-based company that specializes in providing green energy solutions to customers worldwide. As electric utility manufacturers and green energy suppliers, they are committed to promoting sustainable energy practices and reducing carbon emissions. Switchd is dedicated to providing high-quality energy and resources to its customers, while also promoting environmental conservation.
Introduction to Switchd
Switchd is a UK-based company that was founded in 2016 with the aim of helping people save money on their energy bills. The company's unique selling point is that they automatically switch their customers to the best energy deals available, ensuring that they never overpay for their energy.Services & Products
Switchd offers a range of services to its customers, including the automatic switching of energy providers, the management of energy consumption, and the provision of advice on how to reduce energy bills. They work with a range of green energy suppliers and electric utility manufacturers to provide their customers with a range of options to choose from.Location
Switchd is located in London, in the area around Holborn Viaduct. This area is known for its mix of commercial and residential properties, with a range of businesses including law firms, financial services companies, and tech startups. The area is well-connected, with the closest public transportation options being City Thameslink, Farringdon, and Blackfriars stations, all within a 10-minute walk of the office.Benefits
Switchd's main benefit is the amount of money it can save its customers on their energy bills. By automatically switching to the best deals available, customers can save hundreds of pounds each year. Additionally, the company's commitment to green energy and their work with electric utility manufacturers ensures that customers can make a positive impact on the environment while also saving money.Good to Know
Customers should be aware that Switchd charges a fee for their services, but this is offset by the savings that customers make on their energy bills. Additionally, the company has a commitment to transparency, ensuring that customers are always aware of the fees and charges associated with their services.Reviews
Switchd has received positive reviews from customers, with many praising the company for their easy-to-use service and the amount of money they have saved. Customers have also praised the company's commitment to green energy and their work with electric utility manufacturers.FAQ
How do your prices compare to traditional energy suppliers?
Our prices are competitive with traditional energy suppliers. We strive to provide affordable green energy options to our customers.Do you offer any incentives or rewards for using your green energy services?
Yes, we offer various incentives and rewards for using our green energy services. These include referral bonuses, loyalty rewards, and special promotions throughout the year.How do you handle any issues or emergencies with the energy supply?
We have a dedicated team that handles any issues or emergencies with the energy supply. Our team works around the clock to ensure that any issues are resolved quickly and efficiently.What is your company's approach to sustainability and renewable energy?
At Switchd, we are committed to sustainability and renewable energy. We strive to provide our customers with green energy options that are both affordable and environmentally friendly.Can you provide references or case studies from previous clients?
Yes, we can provide references and case studies from previous clients upon request. We are proud of the work we do and the relationships we have built with our customers.Reviews
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Dave Spink
Used Switchd to find a Solar system. Not too sure where to start here. I should have realised from the very beginning when I had a 2 calls from the same person, one a sales call and then a follow up with his surveyor hat on that there may be issues here. This had to be followed up by a third appointment to confirm the same details, ever since it’s felt like Groundhog Day having the same conversations multiple times. At this point I had a price and system I was happy with so agreed to proceed. I really should have done more research on them. No bad reviews seemed to be online but I have found ones just like my experience since. I have noticed some of these negative reviews are being removed so please do your research. A few weeks in I was informed we had to start again with the DNO (the official permission needed) as they'd had to make changes to the install. This caused another delay. I was told not to worry though as it wouldn't affect installation dates. It did though. It wasn't until after the DNO approval had been sorted (late and after being chased) that a date was finally agreed for install, I took the first available date due to being weeks behind schedule already. 1 day before the planned install a delivery arrived, without any warning. I was lucky to have been able to rush home to take it but did have to leave work to sort this, I was given 30 minutes notice from their office. It was only a partial delivery though no rail mounts. On the day of the planned install no one turned up, they’d not have been able to install though as no mounting rails. I have seen this happened to others. I called their office to hear they didn't know about any of this. Turns out they don't get involved with the install and it's all down to a third party they just work as an introducer, I was aware they didn’t install personally but thought they’d at least project manage the install. They don't check details and take no steps to ensure things are going to go as planned. After speaking to this third party and going back to MMHG I found out the third party hadn't paid the scaffolder's and this had caused a breakdown in business relations they canceled not just my job but others too. MMHG admitted to issues and promised to make changes in their operations moving forward. 5 days has passed, management refuse to phone me and still nothing is booked in to install. I was told I was priority number 1 by a senior “guru” due to these issue so I fear for the person priority 2 if this is what I've been offered. I reached out to the Owners but had no response. I tried to call the office but as they’ve programmed by phone number into their system I seemed to be screened and cannot get through. Very disappointed I’m lucky not to have paid the huge fee asked for up front as I had mentioned I as concerned after reading how others had been treated. I could have paid over £4000 to have no system and nothing planned in. At the moment they’ve taken £200 from me with nothing scheduled to happen after 4 months. Hopefully one of the owners will respond and I’ll get the install I was promised without further issue.
27-07-2022
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Kevin Wilkinson
Do not use I cancelled switched when neon reef went bust checked my bank this morning they have taken a payment for this year that I haven't asked for now getting in touch with my bank who incidentally recommended them (nationwide bank)who is coning who ?
27-05-2022
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A N
I've just been charged £11.99 for my Switcd subscription - but I'm not sure what for. Since Utility Point went bust, I was automatically moved to EDF. Switched can't move us onto a cheap tariff (and I doubt they will for the foreseeable future). Suffice to say, I'll be cancelling my membership today. The idea was good until last year but now I don't see the point it paying for such a service when there's nothing cheaper than the standard rate.
27-05-2022
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Joe Claxton
I had a thirty month battle with an energy supplier because of miscalculated and massively over the top demands. SwitchD was with me every step of the way including summarising the case financial details and invoices for me in support of my case to Offgem which I won. They were sympathetic but totally impartial and even spoke to the energy supplier at key times to get statements and answers from them when the supplier refused to answer my emails and requests. I would recommend everyone go with SwitchD. A friend in deed when you need one!
27-05-2022
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Alba de Souza
Switchd is exceptionally prompt in responding to my messages. The help is also practical and helpful. I never got this from my previous providers. Well done Switched! Full marks for being extremely customer oriented. I hope you stay in business for a very long time. I am genuinely happy to be one of your clients/customers.
27-05-2022
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Charlie Coetzee
Do not use, absolutely awful company. We ended up paying two different energy companies and one wasn't even supplying our energy. We sent emails of complaints and had no response. *update* 😂 what a joke, it took you six months to respond to my review! Sums up your auto switching services.
27-05-2022
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Zanzibar
I really cannot fault Switchd, they have been amazing. I've saved loads of money with them and I never even think about my energy bills anymore ! Highly recommend!
27-05-2022
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randomjimmy
Great company that got me a cheap deal
27-05-2022
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Karina Monaco
Such complicated system, I had a message sent to them from my Supplier: Neon Reef and they won't let me see it, I'm trying to cancel the whole account and they're making it so complicated, they owe me two months money and I can't get an answer, I'm so angry can't wait to be free of them.
27-05-2022
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Madeleine Geach
DON'T USE SWITCHD they are very badly organised and bungled my switch, failing to submit my baseline meter readings to my new provider properly. This meant months of having inaccurate bills and getting it resolved was a long, time consuming stressful process which fell on me to do the leg work for despite this being an error on their part. It took 3 months, around 20 emails and hours of work to get it sorted. I'd strongly advise avoiding this lot.
27-05-2022
