Featured image
Helplines

Switchboard L GB T Helpline

Switchboard L GB T Helpline is a helpline service provider based in Kingston upon Thames, England. The company specializes in providing support and guidance to individuals who identify as lesbian, gay, bisexual, or transgender. Their services are aimed at helping people in the public sector and society at large. Switchboard L GB T Helpline operates from a Po Box located at 1021 Villiers Rd, London, N1 9QS, United Kingdom.

Introduction to Switchboard L GB T Helpline

Switchboard L GB T Helpline is a non-profit organization that was established in 1974 to provide support, information, and referral services to the LGBTQ+ community in the United Kingdom. The company has a rich history of helping people in need and has become a trusted source of support for those who are struggling with their sexuality or gender identity. What makes Switchboard L GB T Helpline unique is its dedication to providing non-judgmental, confidential, and compassionate support to anyone who reaches out for help.

Services & Products

Switchboard L GB T Helpline offers a range of services to its customers, including a helpline that is staffed by trained volunteers who are ready to listen and offer support to anyone who needs it. The company also provides information and referral services to help people find the resources they need, such as LGBTQ+ friendly healthcare providers, support groups, and other community organizations.

Location

Switchboard L GB T Helpline is located in Kingston upon Thames, a beautiful town in southwest London. The area is known for its vibrant cultural scene, with many art galleries, theaters, and music venues. Customers can expect to find a wide variety of businesses in the area, including cafes, restaurants, boutiques, and specialty shops. The town is easily accessible by public transportation, with the Kingston railway station, Hampton Wick railway station, and Norbiton railway station all within a short distance.

Benefits

Customers should choose Switchboard L GB T Helpline because of the company's commitment to providing compassionate and non-judgmental support to anyone who needs it. The company's volunteers are trained to listen and offer support without bias or prejudice, making it a safe and welcoming space for anyone who is struggling with their sexuality or gender identity.

Good to know

Customers should be aware that Switchboard L GB T Helpline is a non-profit organization and relies on donations to continue providing its services to the community. Customers who are able to make a donation can do so through the company's website.

Reviews

Customers have praised Switchboard L GB T Helpline for its compassionate and non-judgmental support, with many describing the service as a lifeline. One customer wrote, "Switchboard L GB T Helpline was there for me when I had nowhere else to turn. The volunteers were kind, patient, and understanding, and helped me find the resources I needed to get through a difficult time."

Amenities

  • amenity
    24-7 availability
  • amenity
    free service
  • amenity
    anonymous service
  • amenity
    professional advice
  • amenity
    multilingual service
  • amenity
    online support
  • amenity
    phone support
  • amenity
    text support
  • amenity
    email support
  • amenity
    live chat support
  • amenity
    trained staff
  • amenity
    accessible service
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    compassionate service
  • amenity
    non-judgmental service
  • amenity
    supportive service

FAQ

What type of helpline services do you offer?

We offer helpline services specifically for the LGBTQ+ community, including support and information on a range of issues such as mental health, relationships, and coming out.

Are your helpline services available 24/7?

No, our helpline services are available during specific hours. However, we do offer an email service for those who need support outside of our helpline hours.

What is the average wait time for callers to speak with a representative?

We strive to answer calls as quickly as possible, but wait times can vary depending on call volume. Our aim is to answer calls within a few minutes.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, all of our helpline representatives are trained and have experience in handling a variety of issues specific to the LGBTQ+ community. We also provide ongoing training to ensure that our representatives are equipped to handle any issue that may arise.

How do you ensure caller confidentiality and privacy?

We take caller confidentiality and privacy very seriously. All of our representatives are trained on the importance of confidentiality and we have strict policies in place to ensure that caller information is kept private. We also do not track or record caller phone numbers or IP addresses.