swim! Sheffield
Swim! Sheffield is a company located in Sheffield, England that offers a variety of services related to swimming and wellness. Their offerings include baby swimming schools, swimming lessons, beauty and wellness services, as well as sports and hobbies. Swim! Sheffield is committed to providing high-quality services to their customers and helping them achieve their goals in a safe and welcoming environment.
Introduction to swim! Sheffield
swim! Sheffield was founded in 2011 with the aim of providing top-quality swimming lessons to all ages and abilities. What makes this company unique is their focus on small classes to ensure personalized attention and a tailored approach to each swimmer. They also offer baby swimming schools to introduce infants to the joys of swimming.Services & products
swim! Sheffield offers a range of services including swimming lessons for all ages, baby swimming schools, and beauty and wellness treatments such as massages and reflexology. Customers can also purchase swimwear and accessories from the on-site shop.Location
swim! Sheffield is located in the retail park on Unit 5 Archer Rd in Sheffield, England. The area is bustling with a variety of businesses including restaurants, cafes, and shops. Customers can expect a lively atmosphere and plenty of options for entertainment. The closest public transportation options are the Archer Road tram stop (0.3 miles), the Heeley Retail Park bus stop (0.1 miles), and the Millhouses Park tram stop (0.8 miles).Benefits
Customers should choose swim! Sheffield because of their commitment to small class sizes and individualized attention. Their experienced instructors are dedicated to helping each swimmer reach their full potential and achieve their goals. Additionally, their range of services including baby swimming schools and beauty and wellness treatments make them a one-stop-shop for all things swimming and relaxation.Good to know
Customers should be aware that swim! Sheffield has a strict policy regarding swimwear. All swimmers must wear appropriate swimwear, and regular clothing is not permitted in the pool. Additionally, customers should book in advance to ensure availability.Reviews
Customers rave about the personalized attention and tailored approach that swim! Sheffield provides. Many parents appreciate the baby swimming schools and the gentle introduction to the water for their little ones. Overall, customers feel that swim! Sheffield is a top-notch swimming school that provides a positive and supportive environment for all swimmers.FAQ
What is the instructor to student ratio in your swimming lessons?
Our instructor to student ratio in swimming lessons is typically 1:6.What age range do you offer swimming lessons for?
We offer swimming lessons for children as young as 3 months old up to adults.What is the refund policy for cancelled lessons?
We offer a credit or refund for cancelled lessons if we receive notice at least 24 hours in advance. If we receive less than 24 hours notice, we are unable to offer a credit or refund.What is the minimum age for babies to start swimming lessons?
Babies can start swimming lessons with us from 3 months old.How many classes are included in each session?
Each session includes 10 swimming lessons.Reviews
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Molly Taylor
Terrible customer service and organisation from start to finish. They signed us up to the wrong day and then when we called to rectify they made another error. We cancelled after this and was advised the direct debit would be cancelled and no payment taken. Payment was taken of £60. After waiting to get thorough to them for 90 minutes i was told it would take 10 days for a refund. Still no refund of £60 has been received and after calling again i was told it could now be up to 14 days. Extremely disappointed in the whole service and i would not recommend.
22-05-2023
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Matthew Sprague
My son enjoys the lessons here and the staff seem really nice. The facilities are generally clean and I like the way that the classes are small (6 kids to 1 teacher) . However, a few grumbles 1, Customer service is terrible. They never reply to emails and when you speak to them in person you get fobbed off and nothing happens. 2, it's not cheap. £60 a month for 1 x 30 minute lesson a week. Also, there have been a couple of instances where the lesson has been cancelled and trying to get a refund is a nightmare (see point 1). 3, they are slow to progress students. My son has been at the same level for ages and he's getting bored of doing the same things every week. Maybe this is so they can extract the maximum amount of money possible? Update 14/05/2023 So my son has been doing level 4 and has nearly completed it. His teacher was Brandon who was absolutely brilliant. Brandon had a really good rapport with the kids and my son was starting to really enjoy the lessons again. So what do they do? Take Brandon off that class!! So now my son doesn't want to go anymore. Think I'll get him through level 4 then stop going. I'm not sure who makes these decisions but it's ludicrous. BRING BACK BRANDON!!!
22-05-2023
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Emily
My son progressed 1 stage in 18 months. He had different teachers each week for 4 months and went backwards with his swimming ability, he disengaged with the swimming because he was bored and being taught differently by different teachers, he didn’t know what he was supposed to be doing. He lost confidence with his swimming ability There is a ‘star of the week’ award which should take turns each week, however this isn’t monitored and he hadn’t got that for weeks which is very noticeable in a small group. Overall it’s very overpriced and I would not recommend to anybody, we have now left.
15-05-2023
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Charlotte Young
My little boy goes here and his teacher Lacie is fantastic he has just moved upto swim 2 and she's the best he has had. Reviewed him regularly and made the classes fun but also makes sure they learn new techniques and attempt to swim.
29-04-2023
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Rosanna Moore
Been overcharged. Have sent 10 emails and tried contacting by phone over the course of 5 weeks. I have received one phone call back, which I missed and then returned and no further contact. Awful. Avoid.
29-03-2023
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Ciara Rastall
29-03-2023
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S B
Nice baby lessons. Need more baby changing tables please. can be very busy between classes and changing baby on the floor mats with you and baby getting cold is awkward and as facilities are mixed gender, you then need to still move to a cubicle for changing yourself
29-03-2023
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Ihab Hanoon
Great teachers , very knowledgeable and skillful.
29-03-2023
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Hannah Harriman
My daughter has been in the same class for nearly 18 months now, absolutely no where near progressing up levels. They repeat the same exercises over and over again and don't teach anything new. Complained to Swim and they totally ignored my email. It's impossible to also get refunds on occasions where the company has shut the pool outside of the agreed contract. For £55 a month, don't bother wasting your money.
29-01-2023
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Daniel Marsden
29-01-2023
