Swift Travel
Swift Travel is a travel company based in Epping, England. They offer a range of services including cruise agencies, travel agencies, bus charters, limousine services, travel & hotels, and transportation & shipping. With their expertise and experience, Swift Travel is dedicated to providing their clients with exceptional travel experiences.
Introduction to Swift Travel
Swift Travel is a well-established transportation and travel agency that has been operating for over 20 years. The company is known for providing excellent customer service and personalized travel experiences. What sets Swift Travel apart from other travel agencies is their commitment to creating unique travel itineraries that cater to each customer's individual needs and preferences.Services & products
Swift Travel offers a wide range of travel services and products, including cruise agency services, bus charters, and limousine services. They also provide travel and hotel packages that are designed to meet the specific needs and budget of their customers. Whether it's a romantic getaway or a family vacation, Swift Travel has a travel package that can meet the needs of any traveler.Location
The Swift Travel headquarters is located on Hurricane Way in North Weald Bassett, Epping CM16 6AA, United Kingdom. The area surrounding the location is known for its bustling business community and excellent transportation options. Customers can easily access public transportation options like the Epping tube station, which is located just a few minutes away from the headquarters. Other nearby transportation options include the North Weald train station and the bus stop on High Road.Benefits
Customers who choose Swift Travel over other travel agencies can expect a personalized travel experience that is tailored to their individual needs. The company's team of experienced travel agents is dedicated to creating unique travel itineraries that cater to each customer's preferences and budget. Additionally, Swift Travel offers competitive pricing and excellent customer service that is unmatched in the industry.Good to know
Customers should be aware that Swift Travel requires a deposit for all travel bookings, and fees may apply for cancellations or changes to travel itineraries. However, the company's customer service team is available to help customers navigate any issues that may arise during the booking process or while traveling.Reviews
Overall, customers have had positive experiences with Swift Travel, praising the company's personalized travel itineraries and excellent customer service. Many customers have noted that they would recommend Swift Travel to friends and family members looking for a unique travel experience.FAQ
What are the pricing options for different types of cruises available with your agency?
At Swift Travel, we offer a variety of pricing options for different types of cruises based on your budget and preferences. Our experienced agents can work with you to find the best deals and packages that suit your needs, whether you're looking for a luxury cruise or a budget-friendly option. Prices may vary depending on the duration of the cruise, destination, and type of cabin or suite you choose.What is your cancellation policy and are there any fees associated with cancelling a booking?
We understand that plans can change, and we try to be as flexible as possible with our cancellation policy. However, there may be fees associated with cancelling a booking depending on the terms and conditions of the cruise or travel package. We recommend checking with our agents or reviewing the terms of your booking for specific information on our cancellation policy and any associated fees.What is your pricing structure for limousine services and are there any hidden fees?
Our pricing structure for limousine services varies based on the type of vehicle, duration of service, and distance traveled. We offer competitive rates and strive to be transparent about any fees associated with our services. There are no hidden fees, and our agents will work with you to provide upfront pricing information and help you choose the best limousine package for your needs.Can you provide references or testimonials from previous customers?
We are proud of the positive feedback we've received from our satisfied customers, and we're happy to provide references or testimonials upon request. Our agents can also provide you with information on our reputation and experience in the travel industry.How do you ensure the safety and security of your customers while traveling?
At Swift Travel, we prioritize the safety and security of our customers above all else. We work with trusted travel partners and adhere to strict safety protocols and guidelines. Our experienced agents are available to answer any questions or concerns you may have about the safety of your travel arrangements, and we recommend reviewing our safety policies and procedures before booking with us.Reviews
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Lesley Bristow
First Class Service 🌟 second time we have used Roman/Swift Travel and both times we have received excellent service. Polite friendly drivers who were not only efficient but time keeping was spot on. Arrived on time for pick up and kept us informed at each step of the way. They were where they said at the end of the evening and let us know via text. The bus was clean with Bubbly provided along with playlists or Bluetooth connection for music on our journues 🎶 Would definitely recommend them if you want a fun night out, the party bus is a grsst way to travel and adds to the fun of a night out Thank you
29-05-2022
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Danielle Ottley
Ignore all bad reviews about Swift Travel Services!!! I booked Swift Travel for my sister's hen and the communication from Claire in the admin team was amazing from the moment we booked until the actual day arrived! Emails were answered pretty much the same day which is very unusual for a lot of companies! Our driver was absolutely brilliant, as you can imagine on a 4 hour trip to Bournemouth with a lot of alcohol we needed to use the toilet .. a lot! Our driver told us when the next service station was coming up just in case we needed to use the loo and didn't complain when we did need to stop. The driver also turned up 15 minutes early before scheduled and was happy to wait for us until we were ready to leave. The bus came with 2 complimentary bottles of fizz and you could also take your own food & drink on the bus. The karaoke machine was a lot of fun and it was nice that we could connect our own music to the bus. I would 100% use this company again and will be recommending to my friends & family! Thank you Swift Travel for kick starting my sister's hen in the right way!!
29-05-2022
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Zoe Wood
Avoid Swift Travel!! Didn't receive what I paid for and they kept my money! Completely ruined my Birthday. I ordered a party bus for 16 passengers. The following was advertised but did not receive: party lights, mini bar, fog machine, Birthday decorations, 16 seats. 14 of us got on squashed and 2 still waiting to get on, the driver said it holds 14 passengers. I told him I requested 16 seats. Not 14. The 'party' bus was literally a transit van with 2 benches either side, not enough space for our legs so we had to put our legs on the person opposite. As I said no party lights or anything. And they had Christmas decorations instead of Birthday decorations. When I complained, the company only listened to the decoration part and I was told that shouldn't ruin my Birthday.
29-05-2021
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Aleksandrs Jadzevics
They took a deposit first and later send me a terms and conditions which i refuse to sign and told them straight away about that, but they refused to refund my deposit. The lady was very rude on communication. Very BAD experience. Don’t give them your card details before you read through their terms!!! They said, i don’t need to agree or sign in terms and conditions, just read it!!! They have the signature and date to fill up in that document! How can i get on this bus if i disagree with terms?! They created that terms, they leave the space at the bottom to sign but customer don’t need to sign, just read!!! I will definitely raise the dispute in the bank to get my deposit back and will send there all evidence i have. That is the wrong that company dealing with a customers.
29-05-2021
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oksana kordinova
Don’t give them your card details before you read through their terms!!! They took a deposit first and later send me a terms and conditions which i refuse to sign and told them straight away about that, but they refused to refund my deposit. Very BAD experience:(
29-05-2021
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YoungTV
I made a booking on the 3/04/2020 and they could not honour my booking so they cancelled and they are refusing to offer me my deposit back what a rubbish experience to have with a company that’s meant to bring an exciting experience. I will be doing a YouTube review on this company where you will see email receipts of how poorly they are treating this situation if I am not offered my refund soon.
29-05-2020
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Da Chat Lounge “Chat Lounge”
Wow I’m so lucky I was almost going to use this company then I saw YoungTV’s comment this company stole his deposit and they are the one who cancelled peak i actually listen to him on Spotify lol
29-05-2020
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Samira Lovely
Doggy company, booked for a party and the Company cancelled on us and will not return our refund. Would not recommend to use this company they are not fair or trustworthy.
29-05-2020
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Gemma Barnham-Helmke
Thank You so much for the amazing service from start to finish. Claire made booking easy & straight forward. The communication was clear. Sean our driver was brilliant. So friendly & helpful. Showed us how to hook up to the sound system & made sure when we arrived at our destination we had everything & that he had dropped us exactly where we wanted to be. Wouldn't hesitate to book with Swift Travel again. Thank you so much!!
29-05-2020
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Karina Jackson
This company proved to be higher with their services of a 22 seater party bus than my expectations. The team, Claire from the office and driver Chris made my son's 21st birthday celebrations amazing. All attendees of the party said it was fantastic and would definitely use this company themselves. 5* rating definitely deserved. Thank you again.
29-05-2018
