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Motor Vehicle Dealers, Karma Dealers

Swansway Motor Group

Swansway Motor Group is a leading motor vehicle dealer based in Crewe, England. They specialize in selling cars, boats, and motorcycles. As Karma dealers, they offer a wide range of vehicles to meet the needs of their customers. With a commitment to providing exceptional customer service, Swansway Motor Group is a trusted name in the industry.

Introduction to Swansway Motor Group

Swansway Motor Group is a family-owned motor dealership founded in 2003 in Crewe, England. With over 20 years of experience in the automotive industry, the company has grown into a multi-franchise dealership with locations all over the UK. Swansway Motor Group is unique in its commitment to providing exceptional customer service and building long-lasting relationships with its clients.

Services & products

Swansway Motor Group offers a wide range of services and products, including new and used cars, car financing, servicing, and repairs. The company is a Karma Dealer, and it specializes in providing luxury electric cars. In addition to cars, Swansway Motor Group also sells boats and motorcycles.

Location

Swansway Motor Group's flagship dealership is located in Crewe, a bustling town in Cheshire, England. The area is known for its thriving businesses, including manufacturing, engineering, and logistics. Customers can expect to find a variety of shops, restaurants, and cafes in the vicinity. The dealership is conveniently located near public transportation options, including the Crewe Railway Station, which is only 0.5 miles away.

Benefits

Customers should choose Swansway Motor Group because of its commitment to providing excellent customer service and high-quality products. The company offers a wide range of services, including car financing, servicing, and repairs, making it a one-stop-shop for all automotive needs. Swansway Motor Group also offers competitive pricing and a wide selection of new and used cars.

Good to know

Customers should be aware that Swansway Motor Group is a family-owned business that values honesty, integrity, and transparency. The company has a strict code of ethics and is committed to providing the best possible service to its customers.

Reviews

Customers have praised Swansway Motor Group for its exceptional customer service, knowledgeable staff, and high-quality products. Many customers have noted that the company goes above and beyond to ensure that their needs are met and that they are satisfied with their purchases. Overall, Swansway Motor Group has received excellent reviews from its customers.

Amenities

  • amenity
    showroom
  • amenity
    test drive
  • amenity
    financing
  • amenity
    trade-in
  • amenity
    warranty
  • amenity
    delivery
  • amenity
    service center
  • amenity
    parts department
  • amenity
    pick-up
  • amenity
    drop-off
  • amenity
    courtesy shuttle
  • amenity
    accessories
  • amenity
    roadside assistance

FAQ

What types of vehicles do you offer for sale or lease?

We offer a variety of motor vehicles for sale or lease, including cars, boats, and motorcycles. As a Karma dealer, we specialize in luxury electric vehicles, but we also carry a range of other high-end brands to suit different needs and budgets.

Can you provide references or customer reviews to showcase your reputation as a Karma Dealer?

Yes, we have many satisfied customers who have left positive reviews about their experiences with us as a Karma dealer. We would be happy to provide references or direct you to our online reviews to help you feel confident in choosing us as your dealer.

What is your warranty or guarantee policy for the products you sell?

We offer a comprehensive warranty and guarantee policy for all the products we sell, including our Karma electric vehicles. This includes a manufacturer's warranty as well as additional coverage options for added peace of mind. Our team can provide you with more information about specific policies and coverage options.

Do you offer financing options for customers interested in purchasing a vehicle from you?

Yes, we offer a range of financing options for customers interested in purchasing a vehicle from us. Our team can work with you to find the best financing solution for your needs and budget, whether that's through our in-house financing options or through one of our trusted partners.

Do you offer any warranties or maintenance packages for purchased vehicles?

Yes, we offer a variety of warranties and maintenance packages for the vehicles we sell. This includes manufacturer's warranties as well as additional coverage options for added peace of mind. Our team can provide you with more information on specific packages and what they include.

Reviews

  • rwright0007

    Review re. Car delivery. Excellent customer service, very helpful. Even went the extra mile and tried to pull in an early collection for me. I spoke with a lovely lady named Leanne, very nice and helpful Lady. Would highly recommend.

    27-04-2023

  • David Sharkey

    Excellent service from Dylan Peers and the staff at Volkswagen Crewe when I part exchanged my Old vehicle and purchased an approved used vehicle from them.I rate Dylan at 5 stars and am very pleased with my car. 16/03/23

    27-03-2023

  • sue gallagher

    Very satisfied with my dealings with the Crewe dealership thanks

    27-03-2023

  • Harry L

    I attempted to purchase a car from Carlisle Audi (part of Swansway Motor Group), and as I’m a wheelchair user with tetraplegia, the vehicle would be required to be significantly adapted (permanent push/pull hand controls & a steering device) for me to drive it. For this reason, I am eligible to purchase the vehicle with VAT relief. I offered to send any evidence required and my eligibility declaration, as required by HMRC. After going backwards and forwards a few times, they point blank refused to honour the VAT relief, as my disability adaptations are not deemed permanent enough. In light of this, I spoke to one of their managers, Mike Noble, of whom had a terrible attitude from the start of the telephone call. He went on to say that removing the drivers seat, and replacing it with “something else” would be a suitable adaptation for them to honour the VAT relief. Which I feel was frankly, rude and inappropriate. I have bought many cars over the years under my VAT exemption eligibility, and have never felt so insulted as I have done from Audi Carlisle. Even went on to tell me to purchase it through my company instead, and buy it back from myself with the VAT relief. I am no expert in VAT, however, that sounds like a little bit of a grey area in regards to the law. Complete disregard to disabled people, and possibly the law. Don’t bother wasting your time and buy from a different Audi dealership instead. An embarrassment to Swansway Motor Group. UPDATE: I received an email from Sharon Taylor, their Customer Relations Specialist following this review. Couldn’t even issue an apology on behalf of Swansway for the rude attitude of their manager at Audi Carlisle. Then went on to try to give me misinformation regarding the VAT relief eligibility, telling me - ”The permanent adaption must be a necessity to ensure that the person is enabled to travel in the vehicle.”Conveniently missing out the actual HMRC guidance that says the adaptation needs to enable the wheelchair to travel in the vehicle, or enter and drive it. The audacity to preach about the law when their own employees are encouraging me to potentially break it. Nothing but a disservice to the Audi brand. I’m not normally the type to complain, but the way this is been handled is just terrible.

    27-03-2023

  • Andy Limb

    27-02-2023

  • lorraine wilson

    27-01-2023

  • Sharon Taylor

    27-12-2022

  • adeel1650

    27-11-2022

  • Dave Price

    27-11-2022

  • Rachel Budgen

    27-10-2022