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Credit Unions

Swansea bay credit union

Swansea Bay Credit Union is a financial services company based in Swansea, Wales. As a credit union, they offer a range of financial products and services to their members. Their mission is to provide affordable financial services to the local community and promote financial education. With a commitment to ethical and responsible lending, Swansea Bay Credit Union is a trusted and reliable option for those seeking financial assistance.

Introduction to Swansea Bay Credit Union

Swansea Bay Credit Union is a financial cooperative that was established in 1999 in Swansea, Wales. The main purpose of the company is to provide affordable financial services to its members. The credit union is unique because it is owned by its members, who have a say in how the business is run. The company operates under the philosophy of people helping people, and strives to provide ethical and sustainable financial services to its community.

Services & Products

Swansea Bay Credit Union offers a range of financial services to its members. These services include savings accounts, loans, budgeting advice, and insurance. Members can also access online banking and mobile banking services, making it easier to manage their finances. The credit union is committed to providing fair and affordable financial services to its members, and does not charge any hidden fees or penalties.

Location

Swansea Bay Credit Union is located on Portland Street in Swansea, which is a bustling area with a mix of residential and commercial properties. The area is home to many small businesses, including shops, cafes, and restaurants. Customers can expect a friendly and welcoming atmosphere when they visit the credit union. There are also several public transportation options located nearby, including the Swansea train station, which is just a 10-minute walk away.

Benefits

Customers should choose Swansea Bay Credit Union because of its commitment to ethical and sustainable financial services. The credit union is owned by its members, which means that all profits are reinvested back into the business or returned to the members in the form of dividends. This makes Swansea Bay Credit Union a more affordable and accessible option than traditional banks. Members also have a say in how the business is run, which means that their needs and interests are prioritized.

Good to Know

Customers should be aware that Swansea Bay Credit Union is only open to residents of Swansea and the surrounding areas. They should also be aware that the credit union operates under strict regulations and guidelines, which ensures that their money is safe and secure.

Reviews

Customers have praised Swansea Bay Credit Union for its friendly and helpful staff, as well as its commitment to ethical and affordable financial services. Members appreciate the fact that the credit union is owned by its members, which makes them feel more invested in the business. Some customers have also noted that the credit union's online and mobile banking services are easy to use and convenient.

Amenities

  • amenity
    online banking
  • amenity
    mobile banking
  • amenity
    loan services
  • amenity
    bill payment services

FAQ

What interest rates do you offer on savings accounts and loans?

We offer competitive interest rates on both savings accounts and loans. Our rates are based on the current market conditions and are regularly reviewed to ensure they remain competitive. We encourage our members to check our website or visit one of our branches to learn more about our current rates.

Can you explain the eligibility requirements for becoming a member of your credit union?

To become a member of Swansea Bay Credit Union, you must live, work or study in the local area. You will need to provide proof of identity and address, and a small deposit to open your account. Once you become a member, you will have access to all of our services and benefits, including savings accounts, loans and financial advice.

What types of services do you offer, such as mobile banking or investment advice?

We offer a range of financial services to our members, including savings accounts, loans, budgeting advice and debt management. We also offer online and mobile banking services, which allow you to manage your account and access your funds from anywhere, at any time. Additionally, we provide free financial education and investment advice to help our members make informed financial decisions.

How do you ensure the security of my personal and financial information?

We take the security of our members' personal and financial information very seriously. We use advanced encryption and security measures to protect your data and prevent unauthorized access. We also regularly monitor our systems for any suspicious activity and provide tips and advice to our members on how to protect their personal information.

What fees do you charge for your services and how do they compare to other credit unions and banks?

We strive to keep our fees as low as possible, and our rates are generally lower than those of traditional banks. We do charge some fees for certain services, such as loan processing or ATM withdrawals, but we are transparent about our fees and ensure that they are fair and reasonable. We encourage our members to compare our fees to those of other credit unions and banks to see the value we offer.

Reviews

  • Di Marie

    Awful you have to pay £5 to have your OWN money transferred into your bank account 😡

    29-03-2023
  • Shaleen Morris

    Lovely staff always helpful but alot of druggies around the area

    29-05-2022
  • Nigel Dixon

    Great Staff, Great service

    29-05-2022
  • sandyp196

    The website is incredibly difficult to use. I have had to change password and pin every single time i try to log in and the site still doesnt recognise the details. Its so time consuming and frustrating. But the staff in the shop are very nice and it was straightforward and quick when i wanted to withdraw money. It was in my bank the next day. It would just be nice to be able to use the website!

    29-05-2021
  • Stephen Rees

    29-05-2020
  • stephen collins

    29-05-2018