Swan Lane Medical Centre
Swan Lane Medical Centre is a community health centre located in Bolton, England. They provide a range of healthcare and medicine services to the local community. Their team of healthcare professionals is dedicated to providing high-quality care to their patients.
Introduction to Swan Lane Medical Centre
Swan Lane Medical Centre is a community health centre located in Bolton, England. Founded over 30 years ago, the purpose of the company is to provide accessible and affordable healthcare services to the local community. What makes this company unique is its commitment to patient-centred care, where patients are involved in the decision-making process and are treated with respect and compassion.Services & products
Swan Lane Medical Centre offers a wide range of healthcare services to its patients. These include general medical consultations, women's health services, child health services, travel vaccinations, and chronic disease management. Patients can also access online services such as booking appointments and ordering repeat prescriptions.Location
Swan Lane Medical Centre is located in the heart of Bolton, a bustling town in Greater Manchester. The area is home to a mix of commercial and residential properties, with shops, restaurants, and cafes lining the streets. The centre is easily accessible by public transportation, with the nearest bus stop (Swan Lane/Morris Green Lane) only a 2-minute walk away. The closest train station is Bolton train station, which is approximately 2.5 miles away.Benefits
Customers should choose Swan Lane Medical Centre for its high-quality healthcare services, compassionate staff, and patient-centred approach. The centre has a team of experienced doctors and nurses who are dedicated to providing the best possible care to their patients. The centre also offers extended opening hours, making it easy for patients to access healthcare services outside of regular business hours.Good to know
Patients should be aware that Swan Lane Medical Centre operates on an appointment-only basis. Walk-ins are not accepted, so patients should call ahead to book an appointment.Reviews
Customers have praised Swan Lane Medical Centre for its friendly staff, efficient service, and high-quality care. Patients appreciate the centre's patient-centred approach and the way in which staff take the time to listen to their concerns and provide personalised care.Amenities
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parking -
wheelchair accessibility
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online booking
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extended hours
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on-site pharmacy
FAQ
What are the specific services offered by your community health centre?
At Swan Lane Medical Centre, we offer a range of services including general medical consultations, health checks, vaccinations, family planning, and chronic disease management. We also have a pharmacy onsite for your convenience.What are the qualifications and experience of the medical professionals at your community health centre?
Our medical professionals at Swan Lane Medical Centre are highly qualified and experienced in their fields. Our team includes general practitioners, nurses, and pharmacists who undergo regular training to ensure they stay up-to-date with the latest medical knowledge and practices.What is the process for making appointments and accessing care at your community health centre?
You can make an appointment with us either online or by phone. We offer both same-day and advance appointments to ensure our patients can access care when they need it. If it's an emergency, please call 999.Does your community health centre accept insurance, and if so, which providers?
Yes, we accept most major insurance providers. However, we recommend contacting your insurance provider to confirm your coverage before booking an appointment with us.Are there any additional resources or programs available at your community health centre, such as health education or social services?
Yes, we offer a range of additional resources and programs to support our patients' health and wellbeing. These include health education sessions, smoking cessation support, and access to social services such as counseling and advocacy. Please speak to our team to learn more about the additional resources we offer.Reviews
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moin b
Staff in this medical centre is terrible,lack of experience and always talk very very rudely.Doctors are fine with their service but I think reception staff they think they are above everything.they think they are doctors or nurses.very rude receptionist. Never pick your phone even if you call early morning.
22-05-2023
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Zaigham Rehman
Rude and unprofessional receptionist won't give you any appointments too see the doctor. Been 3 years with this GP and never been able to see a doctor when needed
27-03-2023
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Jordon Walsh
It’s an extreme rarity to get an appointment. The receptionists seem to avoid answering the phone and are rude when they eventually do. Would have rated it 1 star, however 2 of the GP’s are genuinely really good but it’s extremely hard to get an appointment with them.
27-02-2023
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kazeegraphy
Receptionists from Hell! Dr Nixon and Dr chowksi, top men. But the receptionists, oh my word! Rude, arrogant, self-important, narcissistic, putrid, dim-witted, obtuse, cold , soul- less bunch of twits! Act your wage, women! Typical exchange: "I can give you an appointment in 6 weeks time!" "I'm in pain now, woman!"
27-01-2023
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Ian Hassall
Very helpful. Do well under the weight of what is going on.
27-12-2022
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Anmole Shah
I never take out the time to write negative reviews but this place really needed one with their extremely poor service from the receptionists. I called the reception at 8am at 39 weeks pregnant with cold and flu symptoms and was told by one of the ladies (who had a extremely unprofessional tone) that the GP can’t do anything and I should call my midwife. Common sense says that midwife’s don’t give prescriptions out for colds and flus. I told the receptionist this and she totally dismissed me and said there’s nothing they can do after I was on hold for 15mins. I then proceeded to Call maternity triage who said they don’t understand why I had called them as the GP normally deals with cold and flu symptoms, pregnant or not (surprise surprise). She told me to call the Gp back. So I called the GP surgery back and a different lady answered the phone this time and said ‘We wouldn’t have told you to call the midwife as we know they don’t give out prescriptions’. I told her someone at the reception DID tell me to call the midwife and turned me away and I ended up wasting an hour calling everyone back and fourth. I told her the call should be looked into and she didn’t even apologise, completely dismissive and told me that she will book me in for a telephone consultation. I will definitely be changing my GP surgery. The unprofessionalism is unbelievable in this place.
27-11-2022
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sanaullah khan
I have been calling since Monday in the morning to arrange appointment but they put phone on busy mode. It’s happening from a very long time. Very bad service. There is no one to ask that why is this phone for.how can one go every time to just book an appointment. It’s crazy
27-10-2022
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Zakariya Patel
I am registered with this practice long time ago they've always being in front to help patients and support they're a gem for me their staff also helping patients with every single help I can't thank them enough or appreciate enough by word Thank you so much for your help and support 🙏 ❤️ Thank you God bless you
27-10-2022
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Jonni Smith
By far the worst doctors in England!! Never see you on time! And the receptionists are the rudest people ever! Speak to you like utter rubbish!
27-09-2022
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Joanna Wnorowska
A month waiting for telephone consultation.
27-09-2022
