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Housing Societies, Housing Associations, Residents' Associations

SW9 Community Housing

SW9 Community Housing is a leading housing association based in London, England. They specialize in providing affordable housing solutions to the community through their various housing societies and residents' associations. As a public sector and society organization, SW9 Community Housing is committed to improving the lives of their residents and creating a better future for all. Their work is supported by a network of associations and partnerships that help them to achieve their goals.

Introduction to SW9 Community Housing

SW9 Community Housing is a housing association that provides affordable homes to people in London. The company was established in 2017 after Stockwell Park Residents' Association took control of their estate and created a new community-led housing association. SW9 Community Housing stands out from other housing associations because it is run by residents and focuses on community involvement.

Services & products

SW9 Community Housing provides housing for rent and shared ownership, as well as supporting residents with repairs and maintenance. The company also offers community events and activities, such as gardening clubs and youth programs.

Location

SW9 Community Housing is located in the Stockwell area of London. The area is diverse and vibrant, with a mix of residential homes and local businesses. The closest public transportation options are Stockwell Underground Station (0.2 miles), Brixton Underground Station (0.7 miles), and Clapham North Underground Station (0.8 miles).

Benefits

Customers should choose SW9 Community Housing because it is a community-led housing association that prioritizes the needs and interests of its residents. The company offers affordable housing options and provides support for residents with repairs and maintenance. Additionally, SW9 Community Housing offers community events and activities that help foster a sense of community among its residents.

Good to know

Customers should be aware that SW9 Community Housing is a housing association that requires an application process for housing. The company prioritizes applicants based on their housing needs and eligibility.

Reviews

Customers have praised SW9 Community Housing for its community involvement and support for residents. They appreciate the company's efforts to create a sense of community and provide affordable housing options. Some customers have noted that the application process can be lengthy, but overall, they are satisfied with the services provided by SW9 Community Housing.

Amenities

  • amenity
    affordable housing
  • amenity
    community support
  • amenity
    repairs service
  • amenity
    tenant representation
  • amenity
    financial assistance
  • amenity
    maintenance service
  • amenity
    education program
  • amenity
    social activities
  • amenity
    housing advice
  • amenity
    security service
  • amenity
    cctv surveillance
  • amenity
    playground
  • amenity
    swimming pool
  • amenity
    garden
  • amenity
    maintenance staff
  • amenity
    parking
  • amenity
    meeting room
  • amenity
    parking lot
  • amenity
    community garden
  • amenity
    security system

FAQ

How are maintenance and repair issues handled in the society?

At SW9 Community Housing, we have a dedicated team that handles maintenance and repair issues promptly. Tenants can report issues through our online portal or by calling our 24/7 hotline. Our team will assess the problem and schedule repairs as soon as possible. We also conduct regular inspections to identify and address any maintenance issues before they become major problems.

What is the process for applying for housing with the Housing Association?

To apply for housing with SW9 Community Housing, you can fill out an application form on our website or visit our office in person to complete the application. We will review your application and assess your eligibility for one of our properties. If you meet our criteria, we will contact you to schedule a viewing and discuss further steps.

What kind of support services does the Housing Association offer to tenants?

SW9 Community Housing offers a range of support services to our tenants, including financial advice, employment support, and access to community resources. We also provide regular events and activities to promote community engagement and social connections.

How does the Housing Association handle maintenance and repairs for their properties?

We have a dedicated maintenance team that handles repairs for all of our properties. Tenants can report issues through our online portal or by calling our 24/7 hotline. Our team will assess the problem and schedule repairs as soon as possible. We also conduct regular inspections to identify and address any maintenance issues before they become major problems.

How do you ensure transparent and accountable financial management for the residents' association?

At SW9 Community Housing, we have a transparent and accountable financial management system in place. We provide regular financial reports to our residents' association and hold open meetings to discuss our finances and answer any questions. We also have an independent auditor who reviews our financial records to ensure accuracy and transparency.

Reviews

  • Ash Phipps

    This is an update on my review below - so 3 years on I have found SW9 are definitely trying harder to resolve the problems residents encounter and for this reason I have upped the star count to 3. A turn over in staff over the last year has helped and some off the newer members of staff have been relentless in their attempts to solve issues (Michelle and Davidson). We do have regular meetings to discuss the ongoing problems.. However, the changes that are made by Network are usually poor and an attempt to make more money rather than support residents. Network are a big problem, as they only seem to be interested in the needs of the people they have built and sold properties too. I do feel that we, as a community, would be better off out of their control and back in the hands of Lambeth Council - at least they are accountable! I have lived in Barret house for 22 years. We have been in the care of SW9 CH for well over 10 years now. Nothing that I report is ever followed up on. It's a very sad situation for many of the residents in their care. You report and report and report and after an initial response, nothing changes or is done. Be warned, they have no other purpose but to cash in on any green land around the area. The staff don't seem to have any communication and the whole system is a complete mess. I had a party wall knocked down between myself and my neighbour's property (due to incompetent contractors) and it has never been replaced, even though there is a direct route between our flats which constitutes a fire risk. The outside of the property is completely run down and desperately in need of renovation. Due to the poor condition of the entrance, passers by use the area as a toilet and junkies use it to take drugs. I have raised these issues again and again to no avail. They do not seem to be accountable to anyone, it's an absolute joke! Avoid buying property from Network Housing! They claim to be a non-profit organisation but they are not interested in their residents once money has exchanged hands. We are a mix of leaseholders and tenets in Barret House and all receive the same shabby service, so don't be fooled by swanky ads for half a million pound flats!

    20-05-2023

  • donna merritt

    Sw9 are very slow at doing any work in the property been reported for about 2 year

    27-03-2023

  • Beth Mitchell

    We recently worked with SW9 to set up a Residents' Association for our development. The team, in particular Komal, have been really helpful with providing us with all the appropriate documentation, facilitating the committee set up and ongoing support to help us coordinate the third party developers and additional team. The team have been open and engaged so far and we look forward to our ongoing partnership with SW9 in the future. Updated 2 years post RA set up - sadly the relationship hasn’t continued as well as it started. There are a few key members such as Michelle and Komal who do a fantastic job at maintaining contact and ensure actions are carried out. However, the lack of engagement from any other member of the team is crippling the relationship and causing frustrations.

    27-03-2023

  • dsxro

    Imagine paying monthly to keep your car in a secured location with many cameras. Someone attempts to steal your car and then you find out the cameras were not operational at the time. Infuriating to say the least to know you aren’t safe in your own garage. Fix the bloody cameras what do I pay monthly for???

    27-01-2023

  • Melanie Parkinson

    I think that the staff are not helpful towards the people who are Living in the flats as the carers are bullying me and I am planning to move away from Helmi house

    27-06-2022

  • Sandra Donkoh

    Downgrading n poor services from management, repairs and housing team. Very shocking. No one to talk to but there are people sitting there 24/7 who are so called workers. I feel like i just talk to myself all the time. Am a tenant and no works at my house is done

    27-05-2022

  • Hugo Mendes

    The plumber done a amazing work I would recommend his work to anyone in need

    27-05-2022

  • Amelia Drake

    I'm now coming up to two weeks without any heating, and I still don't have a date for repairs to be carried out. I'm making daily calls to SW9 where the team tell me different things each time, or promise to call me back and don't. Absolutely shocking customer service which sums up how housing associations treat their tenants. I wonder if I'll actually have any heating at all this winter? At this rate I doubt it.

    27-05-2022

  • Joe Kelly

    27-05-2022

  • Marisa Martins

    A BIG THANK YOU to olu,breeze, patricia, ade and jemima for helping me get the house im really thankful :) From yout favourite marisa x

    27-05-2022