Sutton Village Care Home
Sutton Village Care Home is a nursing home located in Kingston upon Hull, England. They provide healthcare and medicine services to their residents.
Introduction to Sutton Village Care Home
Sutton Village Care Home is a nursing home located at 30 Church St, Sutton-on-Hull, Hull HU7 4TA, United Kingdom. The company has been providing quality healthcare and assistance to the elderly since its foundation. Sutton Village Care Home takes pride in its well-trained staff and state-of-the-art facilities that cater to the needs of its residents. What makes this company unique is its approach to providing personalized care to each resident, ensuring that they receive the attention and care they need.Services & products
Sutton Village Care Home specializes in providing quality healthcare services to the elderly. The company offers a range of services including nursing care, dementia care, respite care, and palliative care. Customers can expect to receive personalized care from the well-trained staff who are available 24/7. The company also offers various activities and events throughout the year to keep residents engaged and entertained.Location
Sutton Village Care Home is located in the Kingston upon Hull area of England. The area is known for its friendly community and is home to various businesses, including restaurants, cafes, and shops. Customers can expect to experience a welcoming environment when visiting the area. The closest public transportation options are the Sutton Park bus stop, which is located 0.2 miles away, the Sutton Road bus stop, which is located 0.3 miles away, and the Church Street bus stop, which is located 0.5 miles away.Benefits
Customers should choose Sutton Village Care Home because of the personalized care they provide to each resident. The company's well-trained staff ensures that each resident receives the attention and care they need. The state-of-the-art facilities and range of services make Sutton Village Care Home a one-stop-shop for all healthcare needs. Additionally, the company's commitment to providing a welcoming and friendly environment ensures that residents feel at home.Good to know
Customers should be aware that Sutton Village Care Home requires an assessment before admission to ensure that the company can provide the necessary care. The company also has a strict visiting policy to ensure the safety and well-being of its residents.Reviews
Customers have praised Sutton Village Care Home for its personalized care and well-trained staff. Residents have also noted the range of activities and events provided by the company, which helps keep them engaged and entertained. Overall, customers have described Sutton Village Care Home as a warm and welcoming environment that provides excellent healthcare services.Amenities
-
24-hour nursing care -
wheelchair accessibility
-
private rooms
-
recreational activities
-
meal service
-
transportation
-
housekeeping
-
social programs
-
emergency response system
FAQ
What is the staff-to-patient ratio in your nursing home?
At Sutton Village Care Home, we ensure that our patients receive the utmost care and attention by maintaining a staff-to-patient ratio that exceeds the industry standard. Our ratio is typically around 1:5, meaning there is always a qualified staff member available to assist our patients.Are there any specialized care services provided for patients with specific medical conditions?
Yes, we understand that each patient is unique and may require specialized care for specific medical conditions. At Sutton Village Care Home, we provide a wide range of specialized care services to meet the individual needs of our patients. These services include dementia care, palliative care, and rehabilitation services.Can families visit their loved ones at any time or are there specific visiting hours?
We understand the importance of family and loved ones in our patients' lives, and we encourage visitation as much as possible. While we do have designated visiting hours, we are flexible and can accommodate visits outside of those hours upon request. We also offer virtual visitation options for families who are unable to visit in person.How do you ensure the safety and security of your patients?
At Sutton Village Care Home, we take the safety and security of our patients very seriously. We have various measures in place to ensure their wellbeing, including CCTV monitoring, secure entrances and exits, and regular safety checks. Our staff is also trained to handle emergency situations and respond appropriately.Are there any additional fees or hidden costs that patients or their families should be aware of?
No, we believe in transparency and honesty when it comes to our fees and costs. We provide a detailed breakdown of all fees and services included in our care packages, and we do not have any hidden costs. We are happy to discuss our fees and answer any questions that patients and their families may have.Reviews
-
Geoffrey Wilkinson
This is a wonderful care home. My father was here from last November until his death in February 2023. Sutton Village had been providing meals-on-wheels to my parents since the start of the pandemic so we already knew many of the staff, the manager and the owner. This gave us confidence from the day of his arrival, that my father was in safe hands and we had complete confidence that he would receive the best care. Everyone there is friendly, good humoured, knowledgeable, conscientious and attentive and they know how to make residents feel part of a large family where all their needs are served. Communication with us was regular and first class and it’s clear that care staff have a very good working relationship with local GPs and hospital clinicians. We’ll always be grateful for the love and care that staff gave to my dad and we will never forget it. We couldn’t have asked for more. Written by Hazel Wilkinson
29-03-2023
-
Lisa Brown
29-12-2022
-
Victoria Farmer
Sutton Village Care Home was dad's home for the final chapter of his life. Dad unfortunately had many spells in hospital but couldn't wait to get back to Sutton and his "home comforts". Sutton Village Care Home encouraged us to make dad’s room homely and familiar to him, which enabled dad to settle instantly in his new environment. The care and compassion from the staff at Sutton Village Care Home was above and beyond. The lovely way all staff spoke with dad, the tender touch they gave him, and the constant strive to make sure dad was happy and comfortable, was all we hoped for and more. To see Dad engage so positively with staff members, is something us four children will always be grateful for. The experience was so positive that if we were to have the time over, we would make Sutton Village Care Home, dad's final home much sooner. Dad’s final chapter of life was all the richer, for the positive experience and the wonderful care and attention he received here. Thank you!
29-05-2022
-
germaine urry
Our dad was cared for wonderfully by the staff at Sutton Village , with love , care and compassion , we as a family cannot praise them enough . Thankyou all for the care both our dad and us as a family recieved , we are forever grateful
29-05-2022
-
Diane Brookes
My mum lived at Sutton Village Care Home for 4 years and 3 months until her death (last week). I had visited many Care Homes (6 or 7) before choosing this one. Some Care Homes segregate people who have dementia, and I didn't want that for my mum. This care home is homely, and there are rarely any nasty smells. From the Manager down, the staff are just wonderful. I cannot fault any of them. Also, there is very rarely a change in staffing - many staff have worked there for years. The only small issue I have ever had was with the laundry (not really important in the scheme of things). As per previous reviews. I feel it's unfair for people to rate the home just on the owner. It undermines the conscientiousness of the manager/staff and doesn't paint a fair picture of the care that your loved one received. However, if the review was purely on the owner, I would only give 3 stars. Not one phone call from him following my mum's death..... disappointing! I HAVE received mum's refund though!! Well done Sutton Village Care Home.
29-05-2021
-
Debbie Clayton
29-05-2021
-
Stacey King
Our grandma is currently in Sutton Village care home and is feeling very safe and happy, all the staff make her feel special. As a family it is such a relief to know she is cared for.
29-05-2021
-
Judy Moon
My mum has been a resident here for over three years. I am very happy that we found a care home that provides a safe, comfortable environment for her. My mum's illness makes her extremely vulnerable. She is a very tactile person and needs constant smiles, hugs and reassurance. She is cared for here with love, compassion, dignity and respect. Thankfully, the staff at Sutton Village know their residents really well, therefore are aware how best to support them. I am pleased to say that they don't just care for my mum, they care about her. This is invaluable, giving us the confidence that her welfare is of the utmost importance. My dad was recently fortunate enough to benefit from a short stay in SVCH. My parents were due to celebrate their 60th wedding anniversary, and he was concerned that they would have to spend it apart. The care home made it possible for them to celebrate their special day together and threw them a wonderful party which lifted everyone's spirits and was thoroughly enjoyed by all. He couldn't have wished for a better day. During his stay, every effort was made to make him feel at home. The staff were personable, considerate and very supportive. Their ongoing commitment is commendable. Thank you to all at SVCH
29-05-2021
-
inma terrazas
29-05-2021
-
Barbara Bird
The staff are very caring but beware of the owner, we were owed a substantial amount of money after my mother in law died but it took my husband weeks to get the money back, the owner at first tried to only give us half the amount we were owed but after threatening him with legal action, and many visits to the home, finally got the full amount, but not before causing us a great deal of stress. It's a good home but there are plenty of good homes around, so look elsewhere.
29-05-2020
