Sutton Valence Surgery
Sutton Valence Surgery is a healthcare facility located in Maidstone, England. The company offers services in General Practitioners and Surgeons. Their focus is on providing quality healthcare and medicine to their patients. Sutton Valence Surgery is committed to ensuring the well-being of their patients and providing the best possible care.
Introduction to Sutton Valence Surgery
Sutton Valence Surgery is a medical facility located in Maidstone, England that provides healthcare services to the community. The company was established several years ago and has since been providing top-notch healthcare services to its patients. Sutton Valence Surgery is unique because it employs highly skilled General Practitioners and Surgeons who are dedicated to providing quality medical care to their patients.Services & products
Sutton Valence Surgery offers a wide range of healthcare services to its patients. Some of the services offered by the company include general medical consultations, minor surgeries, vaccinations, travel health advice, and health screenings. Patients can also purchase prescription medications from the facility.Location
Sutton Valence Surgery is located in the town of Maidstone, which is known for its beautiful architecture and rich history. The area is home to various businesses ranging from retail stores to restaurants and cafes. Patients can expect to experience a warm and welcoming environment when they visit the facility. Some of the closest public transportation options include Sutton Valence (0.4 miles), Headcorn (3.3 miles), and Staplehurst (5.2 miles).Benefits
Patients should choose Sutton Valence Surgery because of the quality of medical care provided by the General Practitioners and Surgeons who work there. The facility is equipped with state-of-the-art medical equipment that ensures patients receive the best possible care. Additionally, the staff is friendly and professional, and patients can expect to receive personalized care tailored to their specific needs.Good to know
Patients should be aware that Sutton Valence Surgery requires appointments, and walk-ins are not accepted. Additionally, the facility is closed on weekends and public holidays.Reviews
Customer reviews of Sutton Valence Surgery are overwhelmingly positive. Patients praise the staff for their professionalism, expertise, and dedication to providing quality medical care. Many patients also appreciate the personalized care they receive when they visit the facility.FAQ
What are the qualifications and experience of the general practitioners at your practice?
Our general practitioners at Sutton Valence Surgery are all fully qualified medical doctors with additional training in general practice. They have years of experience in providing primary care services to patients of all ages and backgrounds.What are the success rates of surgeries performed at your facility?
As a general practice facility, we do not perform surgeries on-site. However, we work closely with trusted surgeons and hospitals in the area to ensure that our patients receive high-quality surgical care.What safety measures do you have in place to prevent surgical complications?
As a general practice facility, we do not perform surgeries on-site. However, we work closely with trusted surgeons and hospitals in the area who have their own safety measures in place to prevent surgical complications.How do you handle post-operative care and follow-up appointments?
As a general practice facility, we do not handle post-operative care for surgeries performed by other facilities. However, we can provide referrals to trusted specialists and work with them to coordinate follow-up appointments and ongoing care for our patients.What is the process for making appointments and how long is the wait time?
To make an appointment at Sutton Valence Surgery, patients can call our office or use our online appointment booking system. Wait times vary depending on the availability of our doctors, but we strive to see patients as soon as possible and offer same-day appointments for urgent medical needs.Reviews
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Joseph Whyman
27-04-2023
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David Jones
Took over a hour to answer the phone to be told that I had to call back after 2pm as it’s now their lunch time.
27-04-2023
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David Penn
Have needed to contact this practice on behalf of my 99yr old deaf Mother on at least 3 occasions. The telephone answering is extremely poor indeed and the hold music is dreadfully tedious and repetitive. Always a very long queue (I have waited nearly an hour & a quarter to get through on one occasion) and today the automated message told us that the queue was full and to call back later ! Sending emails too is a nightmare, never any acknowledgement from the practice regarding the content of the message. Poor quality of customer service. Will probably be changing practice very soon.
27-03-2023
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Neve Davies
They never seem to give me an appropriate supply of my contraceptive pill, I am always on hold for extended periods of time when I need to call them to sort out mistakes they made, not a well organised surgery at all, very dissatisfied
27-12-2022
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cmcque05
Called at 0800 and was number 3 in the queue. I spoke with a very lovely and helpful receptionist who organised a telephone call the same morning with a member of the clinical team. Less than an hour later had received my call and discussed at length my problem, very thorough as always, and medication ready to collect at around 2pm. All in all, amazing service! The team should be extremely proud of themselves especially taking into consideration current staffing issues following Covid-19 infections on site. Thank you all.
27-07-2022
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Martyn Pope
Not so great service by phone with 10 people to wait for in call queue, then you lose your place after waiting so long forcing you to give up. Then when you try again later it's the same business. Can't see a Dr for love nor money.
27-05-2022
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K Barnett
Whenever I call, you can get through, even though you have to hold it tells you where you are in the queue, so you know roughly how long you will be waiting - this is so helpful. You get to speak to a real receptionist (which I know is impossible with other peoples gp surgery's). The receptionist was friendly and helpful and I got a telephone consultation with a gp within 2 hours, with a face to face the same day. Under the current 'covid' environment and the horror stories I hear from friends of their gp surgery's recently, I feel very lucky to have Sutton valence as my local surgery. All the staff seem very busy, but happy to help
27-05-2022
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Ben Dunstan
27-05-2022
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Róbert Hancsák
Worst
27-05-2022
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Bee styche
27-05-2022
