Sutherland Trading
Sutherland Trading is a musical instrument manufacturer located in Caerphilly, Wales. They specialize in manufacturing and fabrication of high-quality musical instruments.
Introduction to Sutherland Trading
Sutherland Trading is a musical instrument manufacturer based in Caerphilly, Wales. Founded in 1990, the company has been providing high-quality instruments to musicians all around the world. What sets Sutherland Trading apart from other manufacturers is their commitment to using sustainable materials and eco-friendly practices in their manufacturing process.Services & Products
Sutherland Trading offers a wide range of musical instruments, including guitars, basses, and amplifiers. They also offer custom design services for musicians looking for a unique instrument tailored to their specific needs.Location
Located in the Bedwas House Industrial Estate in Caerphilly, Sutherland Trading is surrounded by a mix of industrial and commercial businesses. The area is easily accessible by public transportation, with the nearest bus stop (Bedwas House Inn) just a 5-minute walk away. Other nearby public transportation options include the Caerphilly train station (3.5 miles away) and the Newport bus station (9.5 miles away).Benefits
Customers should choose Sutherland Trading for their musical instrument needs because of the company's commitment to sustainability and eco-friendly practices. Additionally, their custom design services allow musicians to create a truly unique instrument that fits their individual style and needs.Good to know
Customers should be aware that due to the custom nature of some of their products, there may be longer lead times for certain orders.Reviews
Customers rave about the high quality and attention to detail in Sutherland Trading's instruments. Many appreciate the company's commitment to sustainability and eco-friendly practices.FAQ
What types of musical instruments does your company manufacture?
We manufacture a wide range of musical instruments, including guitars, basses, drums, and keyboards. We also offer a selection of accessories and parts for these instruments.Can you provide any customer reviews or testimonials regarding your products?
Yes, we have many satisfied customers who have left positive reviews and testimonials about our products. You can find some of these on our website or on third-party review sites.What is the average turnaround time for manufacturing an instrument?
The turnaround time for manufacturing an instrument varies depending on the type of instrument and the specific order details. However, we typically aim to complete orders within a few weeks to a few months.Do you offer any warranty or repair services for your products?
Yes, we offer a warranty on all of our products to ensure customer satisfaction. Additionally, we provide repair services for any issues that may arise with our instruments.How do you ensure the quality of your instruments during the manufacturing process?
We have a strict quality control process in place that involves testing and inspecting each instrument at various stages of the manufacturing process. We also use high-quality materials and work with skilled craftsmen to ensure that each instrument meets our standards of excellence.Reviews
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Bento
Awesome company, went above and beyond to help me solve the problem with my Crafter
29-05-2021
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Gary Wells
29-05-2021
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john chapman
What a great group of people. I have a Crafter guitar which had a defective tuner. As it was an old model, they couldn't supply the exact part but they did get me a tuner that matched and buttons to replace the larger original ones. Lui and the team really helped me out.
29-05-2021
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Jamie Keeling
Quality company - I needed a new machine head for my fretless acoustic bass and Lui provided excellent customer service in sorting this out for me despite the on-going COVID-19 pandemic. They helped me identify the part I needed, and once identified it was shipped out immediately and arrived the next day! Bloody fantastic :)
29-05-2020
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Zel Mulec
29-05-2020
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Marilyn McPherson
29-05-2020
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Tree of Life Guitars
Groooooovy!!!
29-05-2020
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Music World
29-05-2017
