Susie Smith Lettings
Susie Smith Lettings is a real estate agency based in York, England. They specialize in apartment rental agencies, commercial agents, estate appraisers, letting agents, and real estate agencies. In addition, they offer financial services related to real estate and housing. Susie Smith Lettings is committed to providing exceptional customer service to both landlords and tenants.
Introduction to Susie Smith Lettings
Susie Smith Lettings is a real estate agency that was founded with the aim of providing exceptional property management services. The company has been in operation for over a decade and has a team of experienced professionals who are dedicated to ensuring that their clients receive the best possible service. What sets Susie Smith Lettings apart from other real estate agencies is their commitment to providing personalized services that cater to the specific needs of each client.Services & Products
Susie Smith Lettings offers a wide range of services, including apartment rental agencies, commercial agents, estate appraisers, letting agents, and financial services. The company also provides real estate and housing services that cater to both residential and commercial clients. Clients can expect to receive personalized services that are tailored to their specific needs, whether they are looking to rent or buy a property.Location
Susie Smith Lettings is located in the Tower House Business Centre in Fishergate, York. The area is well known for its diverse range of businesses, including restaurants, cafes, and shops. Clients can expect to experience a vibrant and bustling atmosphere in the area. The company is also conveniently located near public transportation options. The nearest public transportation options are the Fishergate Postern Bus Stop (0.1 miles), the Piccadilly Bus Stop (0.3 miles), and the York Train Station (0.5 miles).Benefits
Clients should choose Susie Smith Lettings because of their commitment to providing exceptional services. The company has a team of experienced professionals who are dedicated to ensuring that their clients receive the best possible service. The personalized services that the company provides ensure that clients receive services that are tailored to their specific needs. Susie Smith Lettings also has a reputation for being reliable and trustworthy, making them the perfect choice for anyone looking for a real estate agency they can trust.Good to Know
Clients should be aware that Susie Smith Lettings charges a fee for their services. The fee is based on the services that the client requires and is discussed upfront before any services are provided. Clients should also be aware that the company has a strict policy on tenant screening. This policy is in place to ensure that the properties that they manage are occupied by tenants who are responsible and reliable.Reviews
Customers have praised Susie Smith Lettings for their exceptional service and attention to detail. The company has a reputation for providing personalized services that cater to the specific needs of each client. Clients appreciate the reliability and trustworthiness of the company, making them the preferred choice for anyone looking for a real estate agency they can trust.FAQ
What is your experience in the real estate industry?
We have been in the real estate industry for over 10 years and have a team of experienced professionals who are knowledgeable in all aspects of property management and appraisal.What types of properties do you specialize in appraising?
We specialize in appraising all types of properties, including residential, commercial, and industrial properties. Our team has extensive knowledge of the local market, which enables us to provide accurate and reliable appraisals.What is your commission rate and how is it structured?
Our commission rate varies depending on the type of property and the services required. However, we are transparent about our fees and will provide a detailed breakdown of all costs upfront. Our commission is typically structured as a percentage of the rental income or sale price.What is your process for handling maintenance and repairs on the property?
We have a network of trusted contractors who are available to handle all maintenance and repair needs. When an issue arises, we will assess the situation and provide a quote for the work. With the owner's approval, we will then coordinate the necessary repairs.How do you ensure confidentiality and security of our financial information?
We take the security and confidentiality of our clients' financial information very seriously. All sensitive information is stored securely and access is restricted to authorized personnel only. We also employ industry-standard security protocols to protect against cyber threats.
Reviews
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Kaye Household
In my experience the agents have been fair and reasonable. Understanding and empathetic. I was a tenant (Abigail) but if I were to become a landlord SML would be the first agency I would think about in terms of using services. Letting agents get a bad rep sometimes but I can’t fault Lesley at all. Replied quickly, understood my situation, realised the solution was beneficial for both parties etc. Wish her the best of luck.
29-12-2022
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Terry Bullen
Generally my experience of Susie Smith Lettings has been quite poor. Initially, wasn't given access to my utility cupboards, so for the first two months of my tenancy, I was unable to give meter readings. On top of that, when it came to installing WiFi and fixing fibre optic wires that they had already put in before my tenancy, they were so increasingly evasive that I gave up six months after moving in. They were unable to sort multiple instances of other tenants overfilling bins, and then failed to provide any further bins (which is the logical answer to overfilling). Their staff, to be fair, has been a mixed bag (when you can actually get a hold of them), sometimes they're happy to help, but others you'll barely be able to get hold of them, or they'll clearly get fed up and start getting quite short with you. For the price I was paying per month, the lack of assistance and the level of negligence was outstanding.
29-12-2022
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Hannah Mossop
Positive: Professionalism, Quality, Responsiveness, Value
29-05-2022
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brian Atkinson
29-05-2022
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Ana Stamatin
Critical: Professionalism, Responsiveness
29-05-2021
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Andrew Bailey
Tenant Review: I started renting a new property several weeks ago with a different letting agent and the experience has been so bad I wanted to share my positive experience with Susie Smith. We rented a property with Susie Smith from 2016-2017 and we had a great experience with them. Issues were always fixed promptly and the communication was excellent. We always knew what was happening and were kept in the loop with regards to changes or repairs. Whenever we called/emailed the responses were fast, polite and professional. I would recommend.
29-05-2021
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Chloe Markham
One of the best, most seamless and easiest experiences I've ever had with a lettings agent. Thanks so much Susie!
29-05-2020
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Em Tee
By far the nicest Lettings Agency I have ever had the pleasure of interacting with in York. Susie is absolutely lovely and very helpful, she was the only agent to give us extensive detail in defense of a couple living under the new HMO guidelines for a shared habitation. She even took time after our call, of her own will to find further details to refer to us in a voicemail! Though the agency does not have as many listings as others in York, I encourage anybody to get in touch with Susie & co.
29-05-2020
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Lauren Begley
29-05-2020
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Chris Steggall
29-05-2018
