Surrey Woodburners
Surrey Woodburners is a company based in Woking, England that specializes in wood stove shops and machinery & equipment. They provide high-quality products and services to their customers.
Introduction to Surrey Woodburners
Surrey Woodburners is a company located in Woking, England that specializes in wood stoves. The company has been in business for over 30 years and is family-owned. Surrey Woodburners prides itself on providing high-quality products and exceptional customer service. What makes this company unique is their commitment to sustainability and the environment through their use of renewable energy sources.Services & Products
Surrey Woodburners offers a range of services related to wood stoves, including installation, repair, and maintenance. They also sell a variety of wood stoves and related equipment such as chimney liners, stove pipes, and fire screens. Customers can choose from a wide selection of styles and sizes to fit their needs and preferences.Location
Surrey Woodburners is located on St Johns Rd in the St John's area of Woking. The area is primarily residential with a few small businesses and shops nearby. Customers can expect a peaceful and quiet atmosphere when visiting the shop. The closest public transportation options are the Woking Railway Station (1.2 miles), the Woking Bus Station (1.3 miles), and the Woking Brookwood Train Station (2.5 miles).Benefits
Customers should choose Surrey Woodburners because of their expertise in wood stoves and commitment to customer satisfaction. The company offers competitive pricing, high-quality products, and exceptional customer service. They also provide personalized advice and recommendations to help customers find the perfect wood stove for their needs and budget.Good to Know
Customers should be aware that Surrey Woodburners requires a deposit when scheduling an installation or repair service. The company also offers financing options for customers who need assistance with payment.Reviews
Customers rave about the excellent service they receive from Surrey Woodburners. Many customers appreciate the personalized advice and recommendations they receive when shopping for a wood stove. Others praise the company for their efficient and professional installation services. Overall, customers highly recommend Surrey Woodburners for all wood stove-related needs.Amenities
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free parking -
showroom
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installation service
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repair service
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customization service
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financing option
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expert advice
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firewood supply
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wood stove accessories
FAQ
What types of wood stoves do you offer?
We offer a variety of wood stoves, including freestanding and insert models, from top brands in the industry. Our selection includes traditional and modern designs to fit any home's style and heating needs.Do you offer installation services for the wood stoves?
Yes, we offer professional installation services for all of the wood stoves we sell. Our team of certified installers will ensure that your wood stove is installed safely and efficiently.What is the warranty for the wood stoves?
We offer a manufacturer's warranty on all of the wood stoves we sell. The length and details of the warranty vary depending on the brand and model of the wood stove. Our team can provide you with specific warranty information for any stove you're interested in.Can you provide references from previous customers who purchased wood stoves from your shop?
Yes, we have many satisfied customers who have purchased wood stoves from our shop. We can provide references upon request to give you an idea of the quality of our products and services.Do you offer maintenance services for the wood stoves after purchase?
Yes, we offer maintenance and repair services for the wood stoves we sell. Our team can perform routine maintenance to keep your stove in top condition, as well as make any necessary repairs if something goes wrong. We also offer replacement parts for most models.Reviews
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barbara farley
Terrible company. Poor installation. Owner Charles denied it was the poor quality preparation. Hearth (marble) has cracked. I have had several companies in to assess the problem and all have come to same conclusion. Keep clear of Surrey Woodburners
27-02-2023
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Denise Albery
Faultless service from initial advice to fitting of our new log burner. Many thanks. We would highly recommend this company.
27-01-2023
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Pip 62
I only needed something small but was treated like a valued customer with politeness and good advice. Thank you for good, old-fashioned, quality customer service.
27-10-2022
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Mr R Norrington
Price agreed, 50% deposit paid & everything ordered, 8 weeks wait for install day. Day before install, Charles called to say he had no stove, and offered no explanation, nor apology. Fitters arrived following morning to at least prep fitting but were sent with incorrect hearths, and inexplicably the cherry picker had not been ordered either! We decided to cancel the entire job and had stove delivered next day by another supplier and booked another installer. Terrible service, shocking lack of communication & had to threaten legal action to obtain a refund. Incredibly disappointed.
27-08-2022
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Ian Price
Very happy with end result. The install team were excellent, working in a very clean and efficient way. It's not always easy to understand all the options but Charles made the whole process really easy. Definitely give them a call if you're in the market for a new stove.
27-05-2022
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Keith Benjamin
Very helpful company
27-05-2022
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Charmaine Winter
Charles and his team were great from the start! James was also fantastic at installing our burner and very knowledgeable and gave some great advice. We very much look forward to using it when the weather changes.
27-05-2022
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Jack Bailey
27-05-2022
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Chris Page
27-05-2022
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Nicolas
Very pleased with Surrey Woodburners. We opted to go for a local family business for our logburner and the experience was great. Good communication and no issues throughout the process. installation went without any issue, the team put down dust sheets etc. and provided a nice "starting kit" which was a nice gesture. I would recommend them to anyone getting a log burner.
27-05-2021
