Surrey Amps
Surrey Amps is a company located in Guildford, England that specializes in audio visual equipment repair services, mechanics, stereo repair services, IT & E-commerce, building & construction, and electronics. They are committed to providing high-quality services to their clients and ensuring their satisfaction. Surrey Amps is dedicated to staying up-to-date with the latest technologies and techniques in their field to provide the best possible service.
Introduction to Surrey Amps
Surrey Amps is a UK-based company that specializes in audio visual equipment repair services. The company was founded in 1984 and has since gained a reputation for providing high-quality repair services for a wide range of electronics including stereos and other audio equipment. What sets Surrey Amps apart from its competitors is the company's commitment to providing personalized services that meet the specific needs of each customer.Services & Products
Surrey Amps offers a range of services that include audio visual equipment repair, stereo repair services, and general electronics repair. Customers can also purchase new and refurbished audio equipment from the company's online store. All of the repair services are performed by experienced technicians who use the latest tools and techniques to ensure that each repair is completed to the highest standards.Location
Surrey Amps is located in Guildford, a bustling town in the heart of England. The area is home to a number of businesses including IT and e-commerce companies, mechanics, and building and construction firms. Customers visiting Surrey Amps can expect to experience the vibrant energy of the town while enjoying easy access to public transportation. The three closest public transportation options are the Guildford Railway Station (1.8 miles away), the Guildford Bus Station (1.5 miles away), and the London Road (Guildford) Railway Station (1.7 miles away).Benefits
Customers should choose Surrey Amps because of the company's commitment to providing high-quality repair services and exceptional customer service. The company's experienced technicians are dedicated to ensuring that each repair is completed to the highest standards, and the company offers a range of new and refurbished audio equipment for purchase. Surrey Amps also offers competitive pricing and fast turnaround times.Good to Know
Customers should be aware that Surrey Amps specializes in audio visual equipment repair services and may not be able to repair all types of electronics. The company also offers a warranty on all repair services and provides customers with detailed repair reports.Reviews
Customers have praised Surrey Amps for its fast and efficient repair services, as well as the company's commitment to customer satisfaction. Many customers have also noted that the company's prices are competitive and that the technicians are friendly and knowledgeable.FAQ
What types of audio visual equipment do you repair?
We repair a variety of audio visual equipment such as amplifiers, speakers, mixers, CD players, and turntables. We also offer repairs for vintage audio equipment.What is your pricing structure for repairs?
Our pricing structure varies depending on the type of repair needed and the specific equipment being serviced. We offer competitive pricing and will always provide a quote before beginning any work.What is the average turnaround time for mechanic services?
Our average turnaround time for audio visual equipment repairs is 3-5 business days. However, this may vary depending on the extent of the repairs needed.Are your mechanics licensed and insured?
Yes, all of our mechanics are licensed and insured. We only hire experienced and qualified technicians to ensure the highest quality of service for our customers.Can I see examples of your previous work?
Yes, we have examples of our previous work available for viewing. Please contact us to request samples and we will be happy to provide them for you.Reviews
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Jesse Bellamy
Only interacted via phone call. Very obnoxious and unhelpful staff. Just hung up on me without giving me advice on how to fix my issue he said ‘I don’t know. You may need a whole new setup’ and didn’t offer any solutions other than that. Main issue was the fact he just hung up on me. Very unhelpful via phone call however I can’t comment on real life interactions.
29-03-2023
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Koko Koko
The absolute worst customer service I have ever encountered. Avoid at all costs. The my had two of my HK Audio speakers for 9 months. I was rudely informed that the parts were not available. I’ve never been spoken to before in that manner. The owner Stan is a disgusting creature(I’m trying to be nice) and shouldn’t be in business. I brought them to another repair shop and both units were fixed in two days. I never leave reviews, but in this case I felt compelled to.
28-02-2023
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Chris Ourmindz
Awful experience. They might know how to go down to component level but what a bunch of jokers! They took my unit in with an SLA on inspection of two weeks. Two weeks on the dot I politely requested an update on my unit as I'd heard no updates nor changes via repair tracking - only to be told that they can't give me a timeline associated to an inspection due to current workload, or any timeline around an actual repair “so it's probably best you come & collect your unit.” Apparently they shouldn’t have taken on any more work in their words! Awful experience. Terrible customer service and a complete waste of time + loss of earnings! I would not recommend them to ANYONE and will be telling everyone in the music industry & local community to stay clear. Stick to the official authorized repairers of the brands you buy. Otherwise, a reputable engineer who specializes in pro audio equipment. Lesson learned - do not choose convenience over official authorised repairer! Update: SCV (official repair centre for my gear) repaired & returned my item within 48 hours of dropping them off.
29-12-2022
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Ray St.Clair
Had a Fender Hot-Rod Deville that was howling like a banshee when I took it to the guys at Surrey Amps. Got it back today and spent a couple of hours with it and it's back to its perfect self again. Great service and these guys are definitely my go-to amp guys now. Many thanks Surrey amps.
29-05-2022
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Chris Denkaat
Absolutely terrible customer service, twice i have rang and a very rude staff member has answered the calls I appreciate everyone is busy, but there is absolutely no need for attitude
29-05-2022
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Paul RVL Roberts
About the only place to get old school help in the south of England (at least) - Andy and Stan know the stuff you want to know about the way music and sound works. Great advice has stopped me spending hours reading through rubbish and also getting a straight answer about your gear - they are irreplaceable.
29-05-2022
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The Voodoo Tweed Cult of Your Mum
Stan and Andy got my 1960s Selmer Trebble and Bass singing like it never had before! I had no idea the amp could sound this good :-)
29-05-2022
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STEFAN A.
Very good workshop!
29-05-2021
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Chris Dyke
Exceptional customer service. Sorted my Wharfedale monitor problem even though they were officially closed over the New Year holiday. Thanks so much again Stan and Andy.
29-05-2020
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Matt Barry
Personal service at its best!!
29-05-2020
