Sure Group
Sure Group is a company based in Liverpool, England. They specialize in providing services related to gasfitting, heating engineering, furnace repair, and gas engineering. They also offer services as heating contractors and tune-up suppliers. Additionally, Sure Group operates in the building and construction industry, as well as the machinery and equipment sector. Their services are available for cars, boats, and motorcycles.
Introduction to Sure Group
Sure Group is a company based in Liverpool, England, that specializes in gasfitters, heating engineers, furnace repair services, gas engineers, heating contractors, and tune-up suppliers. Founded with the purpose of providing top-quality services to customers in the building and construction industry, Sure Group has established itself as a reliable and trustworthy company. What sets Sure Group apart from other companies in the same industry is its commitment to delivering exceptional customer service and its team of highly experienced professionals.Services & products
Sure Group offers a variety of services to its customers, including gasfitting, heating engineering, furnace repair, gas engineering, heating contracting, and tuning up supplies. Customers can rely on the company's experienced professionals to provide them with top-quality services that are tailored to their specific needs. Sure Group also offers machinery and equipment for customers in the building and construction industry.Location
Sure Group is located in The Matchworks, which is situated at 16 Speke Rd in Liverpool. The area is known for its bustling business district, with a variety of businesses in the building and construction industry. Customers can expect to experience a vibrant and bustling atmosphere in the area. The nearest public transportation options are the Hunts Cross Railway Station, which is 1.2 miles away, the Liverpool South Parkway Railway Station, which is 1.3 miles away, and the Liverpool John Lennon Airport, which is 1.8 miles away.Benefits
Customers should choose Sure Group because of its commitment to delivering exceptional customer service and its team of highly experienced professionals. The company's focus on customer satisfaction ensures that customers receive top-quality services that are tailored to their specific needs. Sure Group also offers machinery and equipment for customers in the building and construction industry, making it a one-stop-shop for all their needs.Good to know
Customers should be aware that Sure Group specializes in gasfitters, heating engineers, furnace repair services, gas engineers, heating contractors, and tune-up suppliers. The company also offers machinery and equipment for customers in the building and construction industry.Reviews
Customers have praised Sure Group for its exceptional customer service and its team of highly experienced professionals. They have also noted that the company offers top-quality services that are tailored to their specific needs. Overall, customers have had a positive experience with Sure Group and would recommend the company to others in the building and construction industry.Amenities
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licensed technician -
on-site repair
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maintenance plan
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replacement parts
FAQ
What is your pricing structure for furnace repair services and are there any additional fees or charges?
Our pricing structure for furnace repair services varies depending on the specific issue and necessary repairs. We provide transparent pricing and will inform you of any additional fees before starting any work.What is included in your standard tune up service?
Our standard tune up service includes a thorough inspection of your heating system, cleaning of components, and any necessary adjustments or minor repairs to ensure optimal performance.Can you provide references or customer testimonials for your tune up services?
Yes, we can provide references and customer testimonials for our tune up services. We take pride in our high level of customer satisfaction and are happy to share our customers' experiences with you.How long does a typical tune up take, and do you offer any expedited services for urgent needs?
The length of a typical tune up varies depending on the specific heating system, but generally takes a few hours. We do offer expedited services for urgent needs to ensure your heating system is up and running as quickly as possible.Do you offer any maintenance plans or ongoing support for heating systems?
Yes, we offer maintenance plans and ongoing support for heating systems. Our plans include regular tune ups and inspections to prevent any issues and ensure optimal performance. We also provide priority service and discounts on repairs for our plan members.Reviews
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gareth holroyd
The installations team made a first class job of ripping out the old back boiler and putting in a new Combi. They then came back a few weeks later to put in an electric fire. They were very punctual and left no mess or anything...
13-05-2023
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Leonard Quinn
Thank you for coming out so quickly to PEACHMENT PLACE Bury Manchester
27-04-2023
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olga alkauskiene
Have been without heating and hot water for 8 days now. Constant lies on the phone. Since last week the engineer has been booked FIVE TMES(!!!) No-one has turned up so far. Absolutely freezing. Is the company run by humans?
27-03-2023
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Samantha Sutherland
Discusting service from them all. Constantly telling you lies. This is the 5th day of waiting in for them. I have had to call the ombudsman now as they are completely useless! Do not know how they are still trading!! As it seems I'm not the only one being treated this way. Date: 03/03/23 Update. I would just like to add that this has been sorted out now. Due to realising my boiler had been leaking for a while an engineer was called and arrived within 40 minutes, he also sorted the leak and then had to wait for the part needed. 2 days later I guess I got lucky as Morgan (reception) was really helpful and genuinely wanted to sort this out so arranged for an engineer to come within an hour. It was the same one who'd already been, He was here in 45 mins and was brilliant! Cannot fault him. Maybe they could take on more staff like this? Now a happy customer!, 🙂
27-03-2023
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Sharon Merrick
Poor customer service I've made 3 appointments they haven't turned up to any of them on my 4th appointment now if they don't turn up today they can stick any gas service checks and new radiator as I've had enough them wasting our time waiting in like lemons and not turning up worst company
27-03-2023
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Peter Firrell
Credit where credit is due... turned up when they said and did a brilliant job... Thanks Sure!!
27-02-2023
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nana amofa
Very Unprofessional and lies , i have been left with no heating or hot water for three days I got three kids and every time i ring them they give me a day that they are going to come out but just dont bother to turn up, this is the worst company ever, I will be lodging an official complaint to the housing group.
27-02-2023
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Nicola White
Absolutely disgusting customer service and the workers have no idea about what to do ive had no heating or hot water for over 2 weeks im now informing the gas safety board about this company and I won't stop untill I have this company removed from service im disabled and have a child at home im still waiting after 4 weeks for 2 new radiators I wouldn't trust this company to do gas safety checks at all
27-02-2023
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michaela parker
Came to do safety check all great Then now 740pm on a minus 2 outside we now have no Heating or hot water Thanks for nothing Sure Maintenance
27-01-2023
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Andrew Collorick
Useless , I get a few hours notice , if I'm lucky , of a arrival of engineer , for routine maintenance . Literally expected just to not turn up for work so they can do a 10 minute check . No time to rearrange another date , unable to get authorised time of work short notice , use a week of my entitled holiday for this check or another because I'm not given respectful notice of a appointment . Letters arrive the same day as the engineer , planning is a joke . Do they not realise some people work for a living . Then the threats of court action to gain entry . Useless company
27-01-2023
