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Helplines, Computer Software Stores, Data Recovery Services

SupportPlan

SupportPlan is a company based in London, England that specializes in providing a range of services including computer software stores, data recovery services, helplines, computer hardware & software, IT & E-commerce, and public sector & society solutions. Their team of experts is dedicated to providing top-notch support to their clients.

Introduction to SupportPlan

SupportPlan is a computer software store located in London, England. The company was founded several decades ago and has since become a leading provider of IT and e-commerce services. What makes SupportPlan unique is its focus on providing comprehensive support and assistance to its customers, which includes data recovery services and helplines.

Services & Products

SupportPlan offers a variety of services and products, including computer hardware and software, as well as IT and e-commerce solutions. Customers can purchase a range of products from the company, such as laptops, desktops, and printers. Additionally, SupportPlan provides data recovery services for customers who require assistance with retrieving lost or damaged data.

Location

SupportPlan is located in the heart of London on Crampton Street. The area is known for its diverse range of businesses, including shops, restaurants, and cafes. Customers can expect to experience a bustling and vibrant atmosphere when visiting the SupportPlan store. The closest public transportation options include the Elephant & Castle tube station, which is 0.3 miles away, the Walworth Road bus stop, which is 0.1 miles away, and the Albany Road bus stop, which is 0.2 miles away.

Benefits

Customers should choose SupportPlan because of its dedication to providing exceptional customer service. The company's team of IT experts are highly trained and knowledgeable, and are always available to assist customers with any questions or concerns they may have. Additionally, SupportPlan offers competitive pricing on its products and services, making it an affordable option for those in need of computer software and IT solutions.

Good to Know

Customers should note that SupportPlan also provides services to the public sector and society. This includes working with government agencies and non-profit organizations to provide IT solutions and support.

Reviews

Customers have consistently praised SupportPlan for its excellent customer service and knowledgeable staff. Many have noted that the company goes above and beyond to ensure that its customers are satisfied with their purchases and services. Overall, customers have had a positive experience with SupportPlan and would recommend the company to others in need of IT support.

Amenities

  • amenity
    24-hour support
  • amenity
    on-site repair
  • amenity
    remote support
  • amenity
    online tutorials
  • amenity
    installation service
  • amenity
    upgrades
  • amenity
    customization service
  • amenity
    free consultation
  • amenity
    secure facility
  • amenity
    remote assistance
  • amenity
    data backup
  • amenity
    onsite service
  • amenity
    24-7 support
  • amenity
    emergency service
  • amenity
    data destruction
  • amenity
    guaranteed recovery
  • amenity
    it expertise
  • amenity
    24-7 availability
  • amenity
    professional advice
  • amenity
    online support
  • amenity
    phone support
  • amenity
    email support
  • amenity
    live chat support
  • amenity
    trained staff
  • amenity
    accessible service
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    compassionate service
  • amenity
    non-judgmental service
  • amenity
    supportive service

FAQ

What type of helpline services do you offer?

We offer helpline services for computer hardware and software, IT and e-commerce, as well as public sector and society. Our helpline services cover a wide range of topics and issues related to these fields.

Are your helpline services available 24/7?

Yes, our helpline services are available 24/7. We understand that technical issues can arise at any time, so we make sure that our support team is available around the clock to assist you.

What payment options are available for purchasing software from your store?

We accept a variety of payment options, including credit and debit cards, PayPal, and bank transfers. We make sure to provide our customers with a safe and secure payment process.

Do you offer emergency or rush services for data recovery?

Yes, we offer emergency and rush services for data recovery. We understand that some situations require immediate attention, so we have options available for those who need their data recovered quickly.

What is your pricing structure for data recovery services and are there any hidden fees?

Our pricing structure for data recovery services varies depending on the type of recovery needed and the severity of the issue. We provide transparent pricing, so there are no hidden fees. Our team will provide you with a quote before starting any work.

Reviews

  • Mat iKot

    27-10-2022

  • Jessica Kaur

    27-05-2022

  • Roberto D'Andria

    I've worked with Lance and his team for 15 years or so. Can't recommend them highly enough. Really dedicated team more than happy to go above and beyond. Super responsive too.

    27-05-2020

  • Keith Roberts

    We selected Support Plan some five years ago to update our hardware and software and then supply support services going forward. This has turned out to be a great decision, Lance and his team have excellent know-how followed up by a keen and active support team. Highly recommend.

    27-05-2020

  • Ethan McKenzie

    We have been working with Lance and his team since 2011 when they helped advise and set up our I.T. systems including taking the stress out of dealing with BT. Since then they have maintained the systems, delt with software updates, hardwear up grades, back ups and a massive email migration. Lance and the team take the strain and make everything run smoothly within the constraints that we impose on them. I would never hesitate to reccommend them to anyone. They even put a new hard drive in my personal laptop.... Above and beyond the call of duty.

    27-05-2020

  • Paul Payne

    SupportPlan have been providing us with comprehensive IT support to our 30 staff for the last 4 years. We find them pro-active, responsive and good value. When on site the staff are very knowledgable and helpful. We'd have no hesitation recommending them.

    27-05-2020

  • Yun Lee

    The staff was really helpful and I am so happy with the service, I have been working with the team at CA long period and have to commend them on their expertise when it comes to computer & IT support. Highly recommended and trustworthy service. Thanks so much!

    27-05-2020

  • Kevin Johnson

    Support Plan offer a great, prompt, efficient, and reasonably priced service. As a Hospitality HR consultant I am totally reliant on my laptop and work stations for everything I do, so any IT problems will create unwanted stress and hassle. Therefore, it's good for me to know that every member of the team at Support Plan react quickly and calmly to any glitches, problems and/or questions - Highly Recommended

    27-05-2020

  • Christopher Husband

    I've worked with Lance and his team for 4 years now. They provide us with excellent service - fast response times, on-site support (as well as remote). They seem to have excellent staff retention as most times I speak to the same engineers, which is great as I don't have to explain our set up again and again! A service and a team I would recommend.

    27-05-2020

  • Faisal Batiibwe

    Supportplan have supported our Macs & PCs for 15 years. Our account manager Andrew gives us solutions tailored to our needs and budget. Their engineers are very responsive and really care about us, I wouldn’t hesitate to recommend them to other businesses.

    27-05-2020