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Helplines, Mental Health Services

SupportLine

SupportLine is a company based in the United Kingdom that provides helplines and mental health services. They focus on serving the public sector and society, as well as the healthcare and medicine industry.

Introduction to SupportLine

SupportLine is a mental health helpline based in Romford, England. The company was established in 1989 with the aim to provide emotional support and practical guidance to people who are going through difficult times in their life. What makes SupportLine unique is their focus on providing support to people who are struggling with issues such as abuse, trauma, and suicide. They offer their services to the public sector and society at large.

Services & products

SupportLine offers a variety of services to their clients, including emotional support, practical guidance, and information on various mental health issues. They have a team of trained volunteers who are available to speak with clients either over the phone or via email. They also have a comprehensive website that provides resources and information to anyone who is in need of help.

Location

SupportLine is located in Romford, which is a town in the London Borough of Havering. The area is known for its historic market, which has been in operation since the 13th century. The town is also home to a variety of shops, restaurants, and cafes. The closest public transportation options to SupportLine are the Romford railway station, which is 1.2 miles away, the Romford bus station, which is 1.3 miles away, and the Gidea Park railway station, which is 1.5 miles away.

Benefits

Customers should choose SupportLine because of their focus on providing emotional support and guidance to people who are going through difficult times in their life. They have a team of trained volunteers who are available to speak with clients in a non-judgmental and supportive way. They also offer their services to the public sector and society, which means that they are committed to making a positive impact on the community.

Good to know

Customers should be aware that SupportLine is a helpline and not a substitute for professional medical advice. While their volunteers are trained to provide support and guidance, they are not licensed medical professionals.

Reviews

Customers have praised SupportLine for their compassionate and non-judgmental approach to providing emotional support. Many have also noted that the volunteers are knowledgeable and helpful in providing guidance and information on mental health issues. Overall, customers have found SupportLine to be a valuable resource for anyone who is struggling with emotional or mental health issues.

Amenities

  • amenity
    24-7 availability
  • amenity
    free service
  • amenity
    anonymous service
  • amenity
    professional advice
  • amenity
    online support
  • amenity
    phone support
  • amenity
    email support
  • amenity
    live chat support
  • amenity
    trained staff
  • amenity
    accessible service
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    compassionate service
  • amenity
    non-judgmental service
  • amenity
    supportive service
  • amenity
    counseling
  • amenity
    therapy
  • amenity
    psychotherapy
  • amenity
    group therapy
  • amenity
    crisis intervention
  • amenity
    support services
  • amenity
    cognitive behavioral therapy
  • amenity
    psychoeducation
  • amenity
    relaxation techniques

FAQ

What type of helpline services do you offer?

We offer a range of helpline services including emotional support, practical advice, and information on a variety of issues such as mental health, domestic abuse, and relationships.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, all of our helpline representatives are highly trained and experienced in handling a wide range of issues. They receive ongoing training and support to ensure they can provide the best possible service to our callers.

How do you ensure caller confidentiality and privacy?

We take caller confidentiality and privacy very seriously. All of our calls are kept completely confidential and anonymous, and our helpline representatives are trained to handle sensitive information in a professional and discreet manner.

What specific mental health services do you offer?

We offer a range of mental health services including emotional support, practical advice, and information on a variety of mental health issues such as depression, anxiety, and stress. We also provide referrals to specialist mental health services where appropriate.

Is your staff licensed and accredited in mental health services?

All of our helpline representatives are trained in mental health support and receive ongoing training and support to ensure they can provide the best possible service to our callers. However, we are not a licensed or accredited mental health service provider. We provide information and support to help people manage their mental health and access appropriate services.