Helplines, Patients Support Associations

Support Asia

Support Asia is a company based in Birmingham, England that specializes in providing helplines and support for patients, as well as working with public sector and society associations. They are dedicated to helping those in need and providing top-notch services to their clients.

Introduction to Support Asia

Support Asia is a company that was established to provide assistance to individuals, families, and communities in need. The company has a rich history of supporting various organizations, including patients' support associations, public sector, and society. What makes Support Asia unique is their ability to provide helplines and support services to customers in different parts of the world.

Services & Products

Support Asia offers a range of services to its customers. These include helplines for individuals and families, support services for patients and their families, and assistance to various associations. Customers can purchase these services through the company's website, where they can also find more information about the services offered.

Location

Support Asia is located in the Hockley Brook Trading Estate, Unit 2 Alexandra Rd, Birmingham B21 0PD, United Kingdom. The area is known for its diverse range of businesses, including manufacturing, retail, and service industries. Customers can expect to experience a lively atmosphere and a friendly community in the area. The nearest public transportation options include Perry Barr Train Station (1.2 miles), Handsworth Booth Street Tram Stop (1.3 miles), and Soho Benson Road Tram Stop (1.6 miles).

Benefits

Customers should choose Support Asia because of the company's commitment to providing quality services to its customers. The company has a team of experienced professionals who are dedicated to ensuring that customers receive the best possible support. Additionally, Support Asia provides its services at affordable prices, making it accessible to a wide range of customers.

Good to know

Customers should be aware that Support Asia operates on a 24-hour basis, meaning that they can access their services at any time of the day. Additionally, the company provides its services to customers globally, meaning that customers can receive support no matter where they are in the world.

Reviews

Customers have praised Support Asia for its excellent customer service and commitment to providing quality services. Many have also commended the company for its affordable prices and quick response times. Overall, customers have had a positive experience with Support Asia and would recommend the company to others.

Amenities

anonymous service
professional advice
multilingual service
online support
email support
live chat support
trained staff
accessible service
reliable service
confidential service
compassionate service
non-judgmental service
supportive service
counseling
education
online resources
mental health services
referrals
crisis intervention

FAQ

How do you ensure confidentiality and privacy of patient information?

We take the confidentiality and privacy of patient information very seriously and have strict procedures in place to ensure this is maintained. All information shared with us is kept confidential and only shared with authorized personnel on a need-to-know basis. We comply with all relevant data protection laws and regulations, and have security measures in place to protect against unauthorized access or disclosure of information.

Can you provide references or testimonials from past patients?

Yes, we can provide references and testimonials from past patients. We are proud of the support we have provided to patients and their families, and have received positive feedback regarding our services. Please contact us to request references or testimonials.

What is the process for joining and accessing support from your association?

To join our association, please visit our website or contact us directly. Once you have joined, you will have access to our support services, which include helplines and patient support groups. You can access these services by phone, email, or online chat. Our representatives are available to provide support and guidance whenever you need it.

Are your helpline services available 24/7?

Yes, our helpline services are available 24/7. We understand that patients and their families may need support at any time of the day or night, and we are here to provide that support.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, our helpline representatives are trained and experienced in handling various types of issues. They undergo extensive training to ensure they are equipped to provide support and guidance on a wide range of issues, including medical, emotional, and practical concerns. They are also trained to provide empathetic and non-judgmental support to all callers.

Reviews

Nazia Begum

I have worked for Support Asia as a support worker then went on working as a team leader. Brilliant company to work with and the managers, colleagues and staff are all lovely and friendly. Staff are highly trained and support asia provide outstanding care and services to all service users and meet all requirements and their needs. I would recommend anyone to come and work with Support asia and be part of the team.

27-03-2023
Oluwafemi Oluwole

Nice

27-01-2023
Manjinder Kaur

I am working with this company nearly from 4 years all management team very helpful and supportive I have learnt many things from my 4 years experience I will recommend to everyone join this company.

27-12-2022
Kiran

Really wonderful organisation with a great group of people who are caring and helpful.

27-11-2022
Zenaida Mabor

I have been working for SUPPORT ASIA for 9 years. It has been a pleasure to work here, management is approacable and teamwork is key. The management gives the best possible outcome by asking, listening, coaching and providing support to promote the well being for all staff and service user's. As a member of staff, SUPPORT ASIA is a place to call home. You get back what you give out.

27-11-2022
Beata

I have been working with Support Asia as a support worker for just over a year now and the experience I have had so far is very positive. It's based on my experience with the company staff, management and clients. I could not disagree more with some of the reviews which states all staff is unprofessional, don't care about clients,can't cook and have no knowledge of person centered approach. Personally all the staff I have worked with, showed high level of understanding of clients rights, needs and their wishes. All was very professional and always willing to learn more and ask management for support if needed. The management has always been very professional, supportive and understanding. As for mum of 3 children, it's hard to find a full time job and still manage to be around with your family. Support Asia was always very supportive in that and respectful, trying their best with making rotas to fit and allocate the requested hours. I have been working in care sector for over 6 years now and I can say that this work is my passion and makes me happy. I know for sure if I'm satisfied and happy about my work my clients will be happy too, and that is the most important😊

27-11-2022
Nazmin Akhtar

Been with Support Asia for just over 6 years. Have always been really good with me. They are great to work with. Management has always negotiated to my needs and have always been understanding. They have always been approachable

27-11-2022
Joti Mandar

27-11-2022
sharon wilson

Wish we had seen some of these reviews before using this company Avoid if British as Staff unable to cook or have any knowledge of British Food,Staff only intrested if it can go in microwave.!!!! Staff even have no knowledge on how to make a sandwich or any basic English food Company promises the Earth and doesnt deliver . As for person centred care its "There way or No way" which is depremental to clients. Only intrested in ripping SMBC off !! Management reward Staff to post fake good reviews Pay staff peanuts Dont even want to give it 1 star but must to get word out. Management dont trust staff,Management bully staff Management dont communicate with each other. Witnessed staff giving a diabetic sugar and givng client sugar laden foods Ma

27-11-2022
Rukhsana Begum

I have worked for Support Asia for a year now, it is my first ever job and honestly I can't say nothing bad. They are so supportive and understanding and will work shifts to suit your needs. My experience with this company has been positive till now, managers are approachable and very understanding. I will highly recommend this company if you are looking to work in the care sector.

27-11-2022