Child Care Agencies
Super Mums Ltd
Super Mums Ltd is a company based in Edinburgh, Scotland that provides child care agency and household services. They are committed to providing high-quality care and support for families in need of assistance. Super Mums Ltd prides themselves on their experienced and reliable staff, who are dedicated to ensuring the safety and well-being of their clients.
Introduction to Super Mums Ltd
Super Mums Ltd is a child care agency and household services provider based in Edinburgh, Scotland. Founded in 2015 by a group of working mothers, the company was created to offer reliable and trustworthy child care services to working parents in the area. What makes this company unique is their team of highly trained and experienced "super mums" who are passionate about providing the best possible care for children.Services & products
Super Mums Ltd offers a range of services including nanny placements, babysitting, after-school care, and housekeeping. They also offer temporary or emergency child care services for families who need last-minute assistance. Customers can also purchase gift vouchers for their services, which makes for a thoughtful and practical gift for new parents.Location
Super Mums Ltd is located in the heart of Edinburgh, on Great King Street. The area is known for its stunning Georgian architecture and upscale shops and restaurants. Customers can expect to find a mix of residential properties and businesses in the area, including other child care agencies and household services providers. The company is conveniently located near several public transportation options, including the York Place tram stop, Waverley train station, and several bus stops.Benefits
Customers should choose Super Mums Ltd because of their commitment to providing excellent customer service and high-quality care for children. The company's team of "super mums" are all vetted and background-checked, ensuring that customers can trust them with their children and homes. Super Mums Ltd also offers competitive pricing and flexible scheduling options, making them a convenient and affordable choice for busy parents.Good to know
Customers should be aware that Super Mums Ltd requires a minimum booking of three hours for their services. They also have a cancellation policy in place, which states that customers must provide at least 24 hours' notice if they need to cancel or reschedule their booking.Reviews
Customers rave about Super Mums Ltd's professionalism, reliability, and exceptional care for children. Many reviewers mention the company's friendly and helpful staff, as well as their ability to accommodate last-minute bookings. Overall, customers highly recommend Super Mums Ltd for their child care and household services needs.Amenities
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babysitting -
nanny
FAQ
What are the qualifications of your staff members who will be taking care of my child?
At Super Mums Ltd, we have a stringent hiring process to ensure that our staff members are qualified and experienced in child care. All of our staff members have undergone background checks and have relevant certifications in child care. Additionally, we provide ongoing training and professional development opportunities for our staff to ensure they stay up-to-date with the latest child care practices.What is your policy regarding sick children and medication administration?
We have strict policies in place regarding sick children and medication administration. We do not accept sick children into our care and require that they be symptom-free for at least 24 hours before returning. If your child becomes ill while in our care, we will contact you immediately and have them isolated from other children until you can pick them up. We will only administer medication if it has been prescribed by a doctor and we have written consent from the parent or guardian.Can you provide references or testimonials from other satisfied clients?
Yes, we can provide references and testimonials from other satisfied clients. We take pride in our high level of customer satisfaction and are happy to share the positive feedback we have received from our clients. Please contact us and we will be happy to provide references.What is your procedure for handling emergencies or accidents?
We have a comprehensive emergency and accident procedure in place to ensure the safety of all children in our care. In the event of an emergency or accident, we will contact the parent or guardian immediately and follow any instructions provided. If necessary, we will also contact emergency services and provide first aid until they arrive.Can you explain your billing process and fees for your services?
Our billing process is straightforward and transparent. We charge an hourly rate for our services, and our fees vary depending on the specific services required. We will provide you with a quote for our services upfront, and you will only be charged for the hours that our staff members are present in your home. We provide detailed invoices and accept a range of payment methods for your convenience.Reviews
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RENEE JOHNSON
27-02-2023
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Stefania Frassoni
27-05-2020
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Mark Smith
Very well run, and lovely sitters. Used them about 10 times now with no problem.
27-05-2019
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mw55309
Neve let me down
27-05-2018
