Sunsquare Limited
Sunsquare Limited is a skylight contractor company based in Bury St Edmunds, England. They specialize in building and construction services, providing top-quality skylights for both residential and commercial properties. With their expertise and experience, Sunsqure Limited is committed to delivering exceptional results to their clients.
Introduction to Sunsquare Limited
Sunsquare Limited is a company that specializes in skylight installation for residential and commercial buildings. Established in 2004, the company has over 15 years of experience in the industry. The company's goal is to provide high-quality skylights that are both functional and visually appealing. What makes Sunsquare unique is their bespoke service, which allows customers to create custom skylights that fit their exact specifications.Services & products
Sunsquare Limited offers a range of skylight services, including design, installation, and repairs. The company's skylights are made from high-quality materials and are available in various shapes and sizes. Customers can choose from fixed, opening, or sliding skylights, depending on their needs. Additionally, Sunsquare offers a range of accessories, including blinds and ventilation systems, to enhance the functionality of their skylights.Location
Sunsquare Limited is located in Bury St Edmunds, a historic market town in Suffolk, England. The town is known for its medieval architecture, as well as its shopping and dining options. The area around Sunsquare's location is primarily industrial, with a mix of factories, warehouses, and offices. The nearest public transportation options are the Bury St Edmunds train station, which is approximately 2.5 miles away, and the bus stop on Kempson Way, which is a 5-minute walk from the company's location.Benefits
Customers should choose Sunsquare Limited because of the company's commitment to quality and customer satisfaction. Sunsquare's skylights are designed to be both functional and visually appealing, and the company's bespoke service allows customers to create skylights that perfectly fit their needs. The company also offers a 10-year warranty on all of their skylights, giving customers peace of mind knowing that their investment is protected.Good to know
Customers should be aware that Sunsquare Limited specializes in skylight installation and does not offer any other building or construction services. Additionally, the company's bespoke service may result in longer lead times for skylight production and installation.Reviews
Customers have praised Sunsquare Limited for their high-quality skylights, excellent customer service, and attention to detail. Many customers have noted that the company's skylights are not only functional but also add a beautiful design element to their homes or businesses. Some customers have noted that the bespoke service can result in longer wait times, but most agree that the end result is well worth the wait.Amenities
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free estimate -
licensed
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insured
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on-site consultation
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warranty
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custom design
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installation
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repair
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maintenance
FAQ
Can you provide references or examples of past projects for similar skylight installations?
Yes, we have a portfolio of past projects that we can share with you. We have completed skylight installations for various types of buildings, including residential, commercial, and industrial. Our portfolio includes photos, project details, and client testimonials. We would be happy to provide you with examples that are similar to your specific project.What types of skylights do you offer and which would be best suited for my specific project?
We offer a wide range of skylights, including fixed, flat, pyramid, lantern, and walk-on skylights. Our skylights are made with high-quality materials and designed to meet different needs and styles. To determine which skylight would be best suited for your specific project, we would need to assess your building's structural requirements, natural lighting needs, and aesthetic preferences. We can provide you with a consultation to help you choose the right skylight for your project.What is the expected timeline for installation and completion of the project?
The timeline for installation and completion of the project depends on various factors, including the type of skylight, the size of the project, and the availability of materials. We will provide you with an estimated timeline during our initial consultation. We strive to complete our projects as efficiently as possible, while ensuring quality workmanship and safety.Are your contractors licensed and insured?
Yes, all of our contractors are licensed and insured. We only work with contractors who are highly qualified and experienced in skylight installations. Our contractors adhere to safety standards and regulations to ensure that the installation process is smooth and safe.What is your warranty policy for both the skylights and installation work?
We offer a comprehensive warranty policy for both the skylights and installation work. Our skylights come with a manufacturer's warranty, which varies depending on the type of skylight. We also provide a warranty for our installation work, which covers any defects or issues that may arise due to our workmanship. Our warranty policy ensures that our clients are satisfied with our work and have peace of mind knowing that their skylights are properly installed and protected.Reviews
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William Langley
Critical: Responsiveness
15-05-2023
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Gerry Beaty
what a great experience a really nice and professional company and i can honestly say a genuine top end product. sales staff could not have been more knowledgeable and helped me decide the right rooflight for me . regular contact from customer services to make sure my building project was going to be ready to accept delivery and a good job they did as we got held up and it was put back twice . I had two deliveries both times i was kept informed of the drivers ETA and the drivers very polite and helpful this is a genuinely good company that actually cares about their product customer and reputation genuinely delighted with them
29-07-2022
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Oliver Lewin
Beautiful skylights and outstanding support. On the recommendation of my architect brother, we installed Sunsquare skylights in 2019. Installation was easy, using the optional upstands. The skylights look beautiful and the quality of construction is excellent. This year, trying to fault find a leak in the roof membrane, their advice and support has been outstanding. They really really care about their product. Service: Skylight installation
29-05-2022
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Adam Towler
Positive: Professionalism, Quality, Responsiveness Service: Skylight installation
29-05-2022
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Constantin Dorohoi
29-05-2021
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Chris B
Sunsquare were very helpful with both the supply and fit our rooflight. We're really pleased with the final look and would highly recommend their services.
29-05-2021
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Sean Burrows
29-05-2021
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Nick Harthan
Terrible service, poor quality product, hidden costs - highly recommend you avoid Sunsquare. We lost 6 weeks and spent a further £5k beyond the original quote in additional costs as a result of Sunsquare errors. If you do choose Sunsquare, I highly recommend: - you do not pay upfront for the glazing. - you document all your interactions in writing - build in a buffer cost and timeline to your project --- We chose sunsquare for side return glazing (6m x 2m) and a walk on piece of glass (c.1m x 0.5m) despite it being twice the cost (£6,115 for side return glazing) of the competing quote (c.£3k) for three reasons: 1.) Service: Sunsquare promised a higher level of service to 'hand hold' us through the process, including pre-installation site visits and professional drawings to ensure smooth installation 2.) Timeline: As they are based near to us, we were promised faster installation timelines and greater flexibility - visiting the site and fitting installation around other projects to accelerate the completion date. 3.) Product quality: Flagging thermal breaks and sightlines - sunsquare emphasized the superiority of their product and emphasized the lack of regulation in the industry and their kite mark as a signal of excellence. Pre-installation: After paying upfront for all glazing and despite emphasizing we wanted to move quickly - we chased Sunsquare for 4 weeks through a tortuous process to clarify drawings. This involved regular inaccuracies with drawings from Sunsquare, unnecessary delays for requoting glazing costs, additional cost for our architect to check and amend drawings and a general disregard for our desire to move quickly. Installation: On installation our walk on glazing was cracked, no apology or communication to expedite resolution. This led to additional delays and costs. Side return installation: Attempt 1: At the same time as installing the walk on glass - the installers of the side return glazing felt uncomfortable with access despite a pre-installation survey. They now requested scaffold to be erected, despite specific reassurances on-site in earlier meetings this would not be needed. This was a result of absent communication pre-installation: no pre-call to check on site changes, no mention of obvious items the builder should not progress (e.g. guttering). Attempt 2: On returning the glazing was the product was the wrong specification (wrong size) as a result of incorrect drawings. A further aborted installation. Attempt 3: installation the team arrived and had manufactured the frame the wrong size. Glass installed but with incorred frame and taping around the sides. Fourth installation visit: frame resized, lead flashing remained very poor quality as a result of repeated installations. No follow up communication, apology or outreach for compensation. There are multiple additional points to add to the above. These can be simplified into: very poor communication, at best slapdash work, disregard for timelines and generally lack of quality in the product and installation. I would recommend any customer looking for a walk on rooflights or roof glazing look elsewhere, and certainly never pay upfront.
29-05-2020
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jens moser
We recently had a Sunsquare skylight installed and are very happy with the product and the service. This is a very professional company.
29-05-2019
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Katriona Page
This company is very efficient and easy to do business with. Delighted with my beautiful long, opening rooflight. Thank you.
29-05-2019
