Sunny Bank Koi
Sunny Bank Koi is a company located in Congleton, England. They specialize in providing high-quality pond fish to their customers. As a trusted supplier of pets, Sunny Bank Koi is dedicated to providing excellent customer service and ensuring the health and well-being of their animals.
Introduction to Sunny Bank Koi
Sunny Bank Koi is a UK-based company that specializes in providing high-quality pond fish to its customers. Founded in 1992, the company has been in the business for almost 30 years. What sets Sunny Bank Koi apart from its competitors is its commitment to providing excellent customer service and ensuring that its customers get the best possible experience when purchasing pond fish.Services & products
Sunny Bank Koi offers a wide range of pond fish, including koi, goldfish, and other varieties. Customers can also purchase a range of fish food, pond equipment, and accessories, making it a one-stop-shop for all their pond-related needs. The company also provides expert advice on pond maintenance and fish care, ensuring that customers have all the information they need to keep their fish healthy and happy.Location
Sunny Bank Koi is located within the Congleton Garden Centre, which is situated on Moss Road in Congleton, England. The area is known for its beautiful scenery and is home to a range of businesses, including cafes, restaurants, and shops. The garden centre is easily accessible by car and public transport. The three closest public transport options are Congleton Railway Station (2.5 miles away), Congleton Bus Station (1.5 miles away), and Mossley (Cumberland) Railway Station (4.2 miles away).Benefits
Customers should choose Sunny Bank Koi because of its commitment to quality and customer service. The company only sources its fish from reputable suppliers, ensuring that customers receive healthy and happy fish. Sunny Bank Koi also provides expert advice on fish care and pond maintenance, making it the go-to destination for anyone looking to create or maintain a pond.Good to know
Customers should be aware that Sunny Bank Koi only sells pond fish and related products. If customers are looking for other types of pets or animal-related products, they will need to visit other stores.Reviews
Customers have praised Sunny Bank Koi for its excellent customer service and high-quality fish. Many have commented on the knowledge and expertise of the staff, who are always willing to provide advice and guidance. Customers have also appreciated the range of products available, making it easy to find everything they need in one place.Amenities
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delivery -
live fish
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pond supplies
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fish food
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filters
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heaters
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expert advice
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delivery service
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water testing
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pond maintenance
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fish health care
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pond design
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pond installation
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pond cleaning
FAQ
What kinds of pond fish do you sell?
We sell a variety of pond fish, including koi, goldfish, and other ornamental fish species.Do you offer delivery or do I have to come pick up the fish myself?
We offer both delivery and pick-up options depending on your preference. Delivery may incur an additional fee.What is your return policy if the fish are not in good health upon arrival?
We have a 7-day return policy for fish that are not in good health upon arrival. Please contact us immediately if you have any concerns about the health of your fish.Can you provide advice on how to maintain a healthy pond for the fish?
Yes, we have knowledgeable staff who can provide advice on how to maintain a healthy pond for your fish. We can recommend appropriate equipment and treatments to keep your pond in optimal condition.Are there any special requirements for the pond in terms of size or equipment needed for the fish to thrive?
Different species of fish may have different requirements for pond size and equipment. We can provide guidance on the appropriate pond size and equipment for the specific species of fish you are interested in. It is important to ensure that the pond is properly filtered and maintained to ensure the health of the fish.Reviews
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Jan Sargeant
29-04-2023
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Kelvin Allen
Really good selection of pond fish at great prices
29-03-2023
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Aaron Colclough
Great company fantastic stock. Very knowledgeable Staff. Will be back
29-12-2022
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Ian Coulson
Have just returned from buying two Koi. The selection of fish is good and they have been well-cared for by the owner who gave me lots of time to choose and offered really good advice - including offering further advice by phone call if needed. Great service from the owner who is very knowledgeable about Koi and has a pleasant manner. I can recommend Sunny Bank Koi for the quality of fish and very good service and advice.
29-07-2022
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john mansell
Been using this company for around 12 months now, the service and after sales service has been exceptional to say the least, Rick your a credit to the company thank you.
29-07-2022
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William Bache
Beautiful koi and tropical fish plants and food everything you could need very helpful
29-06-2022
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keith allister
Recently tried to source Saki Hakari food but couldn’t get it shipped to Northern Ireland. Contacted Sunny Bank Koi and while they couldn’t provide shipping, Rick contacted me to say he was over for a private function and happy to deliver it himself. Really nice gesture and much appreciated, koi loving their new food. If this is the service provided, their customers are very lucky. Five star+
29-06-2022
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Chris Griffin
Fantastic shop lively fish staff very helpful
29-05-2022
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Gary Haynes
I'm new to koi keeping and called in for some new koi and advice today and the chap that served me Rick I think his name was was really helpful and polite I will deffo go here again. Thanks gary haynes
29-05-2022
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Joe Walker
Great little set-up with some beautiful fish
29-05-2022
