Alfa Romeo Dealers, Lincoln Dealers, Karma Dealers, Suzuki Dealers

Sturgess Motor Group

Sturgess Motor Group is a reputable company based in Leicester, England. They specialize in providing top-notch services as Alfa Romeo, Karma, Lincoln, and Suzuki dealers. The company is also known for their expertise in the Cars, Boats & Motorcycles industry. With their commitment to customer satisfaction, Sturgess Motor Group is a reliable choice for all your automotive needs.

Introduction to Sturgess Motor Group

Sturgess Motor Group has been in the automotive industry for over 120 years. The company's goal is to provide customers with the best possible service, whether they're purchasing a new car or scheduling maintenance for their current vehicle. What sets Sturgess Motor Group apart from other dealerships is their commitment to customer satisfaction and their wide selection of vehicles from brands like Alfa Romeo, Karma, Lincoln, and Suzuki.

Services & products

Sturgess Motor Group offers a variety of services to meet the needs of their customers. They sell new and used cars from top brands, as well as boats and motorcycles. Their highly trained technicians also provide maintenance and repair services for all makes and models.

Location

Sturgess Motor Group is located in Broughton Astley, a charming village in Leicester, England. The area is known for its picturesque countryside and friendly community. In addition to Sturgess Motor Group, visitors can expect to find a mix of local and national businesses in the area, including cafes, shops, and restaurants. The closest public transportation options are the Leicester train station, which is 9.6 miles away, the Narborough train station, which is 5.2 miles away, and the Hinckley train station, which is 6.3 miles away.

Benefits

Customers should choose Sturgess Motor Group because of their commitment to customer satisfaction. The staff is knowledgeable and friendly, and they work hard to ensure that each customer finds the vehicle that meets their needs. Additionally, the dealership offers a wide selection of high-quality vehicles from top brands.

Good to know

Customers should be aware that Sturgess Motor Group is committed to providing a transparent and honest buying experience. They offer competitive pricing and a no-pressure sales environment.

Reviews

Customers rave about the excellent service they receive at Sturgess Motor Group. They appreciate the knowledgeable staff, wide selection of vehicles, and commitment to customer satisfaction. Many customers have returned to the dealership for multiple purchases and maintenance services.

Amenities

test drive
financing
parts
service
sales
warranty
delivery
pick-up
trade-in
leasing
customization
detailing
showroom
service center
parts department
drop-off
courtesy shuttle
valet parking
wi-fi
shuttle service
car wash
courtesy car
service loaner
extended warranty
pick-up & delivery
tire rotation
oil change
parts & accessories
roadside assistance
vehicle history report
online shopping
customer support
expert advice

FAQ

What is your inventory of new and used Alfa Romeo vehicles?

At Sturgess Motor Group, we carry a range of new and used Alfa Romeo vehicles. Our inventory is constantly changing, so we recommend checking our website or contacting us directly for the most up-to-date information.

Can you provide information on any current promotions or specials for Alfa Romeo vehicles?

Yes, we often have promotions and specials available for Alfa Romeo vehicles. These can include discounts, financing options, and more. We recommend checking our website or contacting us directly to see what promotions are currently available.

What types of Suzuki vehicles do you carry?

At Sturgess Motor Group, we carry a range of Suzuki vehicles, including cars, SUVs, and hybrids. Our inventory is constantly changing, so we recommend checking our website or contacting us directly for the most up-to-date information.

What warranties are included with the purchase of a new Suzuki vehicle?

The warranties included with the purchase of a new Suzuki vehicle can vary depending on the specific model and year. However, all new Suzuki vehicles come with a manufacturer's warranty that covers defects and other issues. We recommend checking with us or reviewing the warranty information provided by Suzuki for more details.

Do you offer maintenance and repair services for Suzuki vehicles?

Yes, we offer maintenance and repair services for Suzuki vehicles at Sturgess Motor Group. Our experienced technicians can perform a range of services, from routine maintenance to more complex repairs. We recommend scheduling an appointment with our service department for any maintenance or repair needs.

Reviews

Gareth Greaves-Milner

I won't be a repeat customer... Fast and responsive right up until the point of my vehicle delivery, after which their salesperson didn't respond to most of my emails and they sorted a couple of fairly prominent issues (on a car that had been described as perfect) in their own time, well and truly taking the edge off the experience. Attempts to communicate with senior management were stonewalled and overall the service was far below that I'd expect buying a £30K car. Having previously used both Cinch and Cazoo, I can say they were massively superior and would not recommend anyone buys a car from Sturgess.

06-05-2023
Jill Green

My daughter received awful service waiting over four months to get her car back after a part was ordered wrong along with very poor and rude service from the misogynist management team!

27-03-2023
Rachel Green

AVOID AT ALL COSTS…KEPT MY CAR FOR FOUR MONTHS!!! SHOCKINGLY RUDE MANAGEMENT TEAM To cut a long story short these are the key events that followed me trusting them to fix my car (November 2022 - February 2023): -Nov They claimed to not be able to find a fault even with me asking them to look again and sending on AA teams results which had brought up a number of issues (still charging me £135 diagnostic charge) -was implied I was lying as they couldn’t find an issue (I actually doubt they even checked) -Caused me to have a very lucky near miss accident after being given back an unsafe car (which cut out all power in the middle of a dual carriageway cross roads) -I had to call the AA out for a second time at my expense -Car was then checked again and all the results under the sun came up with a large bill attached -I asked for the main issue to be looked at and the window wipers only -after this was spoken about I then didn’t hear from them without me chasing for weeks on end. Always being promised a call back but never receiving one. -at this point I filed a complaint with fiat head office aswell as the branch themselves -I was told there were not courtesy cars available as each week went past more costs for my travel to work were occurred - I managed to speak to the service manager who spoke to me in a very patronising way…asking if I knew that there was a cost of living crisis going on. And this was the reason for my wait. I explained that I was full aware and that in fact at this point I was more upset I wasn’t being kept up to date as each week rolled past and I was wasting my time chasing. He then promised to keep me up to date and call me every day (this didn’t happen in fact I never heard from Him again) -more weeks past by with no communication on their end and still no car (it was now January) - by this stage it was getting very frustrating I raised further complaints and was finally passed onto to the general manager plus the customer service manager. -the customer service managers tone of emails made it sound as though I was in the wrong for complaining or even asking why it was taking so long to get my part and fix my car -by this stage if spent so much on travel and was having to say no to seeing friends and family due to not having a car -a phone call with the general manager ended up with me in tears after being spoken to in the worst manner and of all those I’d spoken to at the company. He actually ended up putting the phone down on me after not being able to answer why I’ve been treated in such a way and why he was suddenly claiming that they had no courtesy cars at all even though the service manager had told me they had 15. -following this I kept in contact with the customer service manager via email and was waiting for a call from the team when I received an email to say there service team member dealing with my case had left the business but also to let me know after nearly three months of waiting the part had arrived however it wasn’t the correct part!!! - to which I asked the customer service manager to confirmed was it the fault of Fiat or ordered incorrectly? ..it was confirmed it was order incorrectly ..ofcourse I wasn’t shocked by this stage -what was funny was how suddenly a car was found only at this stage for me to borrow for afew weeks A word of warning to the wise. Avoid this garage …I would believe this garage is very close to closing down as they are clearly struggling with both staff and the services they provide

27-03-2023
Emperor Cars

27-01-2023
Mason Le

Very bad service. Never come back here again . I bought the car and bought 3 years warranty, I pay 2800£ but when the car broken I want to claim insurance and no one want to help me

27-12-2022
Michael Davis

Staff are very friendly and helpful

27-11-2022
Margaret McConnell

Excellent service by Kiril

27-08-2022
Phil Jones

Dealing with the Sturgess when purchasing my new used car was an absolute pleasure. The process was dealt with in a courteous and professional manner of which i have never come across before in the many cars i have purchased. The sales person Carl was courteous and put us under no pressure at all to buy. Even the GM came out to see that were happy with the car and the service we received . Will definitely be back when choosing my next car. 100% 5 star rating from me.

27-08-2022
Lynne Carter

I dealt with Rachel in service bookings because I needed a new service book for my Nissan Micra. Extremely helpful, excellent communications and I'd go as far to say that it's the best customer service anywhere. Thank you Rachael.

27-08-2022
S

Poor communication. Enquired recently about car but never got a call, ended up buying at another garage!

27-08-2022