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Diamond Buyers, Watch Repairs, Gold Mining Companies, Jewellers, Jewelry Repairs

Strattons Jewellers

Strattons Jewellers is a reputable company based in Bromley, England. They specialize in providing a wide range of services such as diamond buying, jewelry and watch repairs, and financial services. They are also known for their expertise in the gold mining industry and energy & resources sector. Strattons Jewellers is a one-stop-shop for all your shopping needs, offering clothing and fashion items, as well as a variety of jewelry pieces. With their exceptional customer service and quality products, Strattons Jewellers is a go-to destination for anyone looking for exquisite jewelry and reliable services.

Introduction to Strattons Jewellers

Strattons Jewellers is a family-owned business that has been operating for over 140 years. The company was established in 1878 and has been passed down through generations, maintaining a rich history of expertise in the jewelry industry. The company prides itself on providing high-quality and unique jewelry pieces that are crafted with precision and care. Strattons Jewellers has built a strong reputation for its exceptional customer service, reliability, and attention to detail, making it stand out in the industry.

Services & Products

Strattons Jewellers offers a wide range of services to its customers, including jewelry repairs, watch repairs, and financial services. They specialize in diamond buying and have a vast collection of diamond jewelry, including engagement rings, necklaces, earrings, and bracelets. The company also offers a selection of gold jewelry pieces, as well as custom-made jewelry. Strattons Jewellers takes pride in their unique designs that cater to every taste and budget.

Location

Strattons Jewellers is located in the heart of Bromley, England, at 16 The Mall, BR1 1TS. The area is known for its bustling shopping district, with a variety of shops and fashion boutiques to explore. The location is easily accessible by public transportation, with the Bromley North Station, Bromley South Station, and Bromley Bus Station all within walking distance.

Benefits

Customers should choose Strattons Jewellers because of their exceptional customer service, unique designs, and reliable expertise in the jewelry industry. The company takes pride in their ability to provide personalized service and attention to detail, ensuring that every customer leaves satisfied with their purchase. Strattons Jewellers also offers competitive pricing and financing options to make their jewelry accessible to everyone.

Good to Know

Customers should be aware that Strattons Jewellers is closed on Sundays and Bank Holidays. Additionally, the company advises customers to take out insurance for their jewelry purchases to protect their investment.

Reviews

Customers rave about the exceptional service they receive at Strattons Jewellers, with many praising the staff's knowledge and attention to detail. The company's custom-made jewelry designs also receive high praise, with customers noting the unique and personalized touch they add to each piece. Overall, Strattons Jewellers has built a strong reputation for their superior customer service and quality craftsmanship.

FAQ

Do you offer any guarantees or warranties on purchased diamonds?

Yes, we offer a lifetime warranty on all our purchased diamonds. This warranty covers any defects or damages that may occur over time. 

What is the average turnaround time for watch repairs?

Our average turnaround time for watch repairs is around 7-10 business days. However, this can vary depending on the extent of the repair needed and the availability of any necessary parts. We always strive to complete repairs as quickly as possible while still maintaining a high level of quality. 

Can I get an estimate on the cost of the repair before I commit to the service?

Yes, we offer free estimates on all repairs before any work is done. This helps ensure transparency in our pricing and allows you to make an informed decision about the service you want. 

What is your pricing structure for repairs?

Our pricing structure for repairs varies depending on the type of repair needed and the cost of any necessary materials. We always provide a detailed breakdown of all costs before any work is done to ensure there are no surprises. 

What type of metals do you use for your jewellery?

We use a variety of metals for our jewellery, including gold, silver, platinum, and palladium. We also offer custom jewellery design services, so you can choose the metal that best suits your needs and preferences.

Reviews

  • Michael Williams

    Very friendly and helpful staff and good selection of jewelry

    18-02-2023
  • Elaine Waldman

    Lovely welcoming staff, happy to mend my tiffany bracelet twice without charge, thank you. I have purchased a beautiful bracelet from their range, cant wait to wear it!

    18-02-2023
  • S I

    Lovely pieces in this shop & customer service was good

    18-02-2023
  • Annie McCabe

    I purchased a baby’s bracelet from this jewellers which needed links taken out off it to fit .( the lady in the shop measured my baby’s wrist) Took them so long to do it .”as it had been pushed aside by mistake so they said “. !! when I actually collected it … it didn’t even fit my baby !!!! Really annoyed. Poor service. Sent a email… no reply!

    18-12-2022
  • Fiona English Frankland

    We cannot thank Ben enough for all his support and guidance with our wedding rings (& for helping my now-husband create my engagement ring!). We found the service to be excellent. All our rings are stunning and we continue to receive so many lovely compliments. Thank you!

    18-12-2022
  • Jenny Broughton

    Friendly and good customer service. Lovely jewellery too 😊

    18-12-2022
  • Nicolas d'Offay

    Gave a very kind and informative valuation of my gold jewelry and what my options in general were. They went above and beyond, other stores paled in comparison.

    18-12-2022
  • G_ Ray

    Thank you for repairing my ring excellent job on the finish and was done very quickly. Over the moon with the fox would highly recommend!

    18-11-2022
  • sean Bakewell

    Excellent Excellent so helpful 👍 a1 so worth the 5 stars

    18-10-2022
  • Stephanie Butcher

    Huge thank you to Strattons for doing a superb job in resizing and repairing my wedding band and engagement ring after I fell on my hand, crushing my fingers. I literally can't see the join!!!

    18-06-2022