Storeys of London - Letting Agents In Hackney
Storeys of London is a letting agency based in Hackney, London, England. They specialize in short term apartment rentals and real estate and housing services. Their office is located at Studio 77, Containerville, 1 Emma St, London E2 9FP, United Kingdom.
Introduction to Storeys of London Letting Agents In Hackney
Storeys of London Letting Agents In Hackney is a real estate and housing company located in London, England. The company was founded with the mission to provide affordable and comfortable short-term apartment rental options for people visiting or moving to the Hackney area. What makes Storeys of London unique is their dedication to personalized and attentive customer service.Services & Products
Storeys of London offers a variety of short-term apartment rental options in the Hackney area. Customers can choose from a range of apartments, from studios to multi-bedroom flats, all fully furnished and equipped with modern amenities. Additionally, the company offers property management services for landlords in the area.Location
Storeys of London is located in Containerville, an up-and-coming area in Hackney known for its vibrant community of creatives and entrepreneurs. The area boasts a variety of unique cafes, restaurants, and shops, as well as several parks and green spaces. The closest public transportation options are the Cambridge Heath Station (0.3 miles), Bethnal Green Station (0.6 miles), and London Fields Station (0.7 miles).Benefits
Customers should choose Storeys of London for their short-term apartment rental needs because of their commitment to personalized service and attention to detail. The company goes above and beyond to ensure that every customer has a comfortable and enjoyable stay in Hackney.Good to Know
Customers should be aware that Storeys of London requires a deposit for all apartment rentals, which is refundable upon check-out if the apartment is left in good condition.Reviews
Customers rave about the exceptional customer service provided by Storeys of London. They appreciate the company's attention to detail and willingness to accommodate special requests. Overall, customers highly recommend Storeys of London for short-term apartment rentals in Hackney.Amenities
-
furnished -
wi-fi
-
cable tv
-
laundry facilities
-
parking
-
security
-
pet-friendly
-
kitchen appliances
FAQ
What is the minimum length of stay required for a short term apartment rental?
Our minimum length of stay for a short term apartment rental is seven nights.Are utilities included in the rental price?
Yes, utilities such as gas, electricity, water, and council tax are included in the rental price.Is there a security deposit required? If so, how much?
Yes, we require a security deposit for all short term apartment rentals. The amount varies depending on the apartment, but it is usually one week's rent.What is your cancellation policy?
Our cancellation policy states that if you cancel your reservation more than 14 days prior to your arrival date, you will receive a full refund. If you cancel within 14 days of your arrival date, you will be charged for one week's rent.Are there any additional fees or charges that I should be aware of?
There are no additional fees or charges that you should be aware of. The rental price includes all utilities and any applicable taxes. However, if you cause any damage to the apartment, you may be charged for the cost of repairs or replacements.Reviews
-
Kavita
Jason was such a blessing for us when trying to find a flat in London. He went above and beyond and kept us in the loop at every stage. I couldn’t thank him enough for his help. If I ever need their services in the future, I will for sure be in touch with Jason and Storeys. The other members of Jason’s team such a Josiah was great help too, especially in the last stages of completion. Thank you all for helping me secure the apartment I’ve been looking for!
08-05-2023
-
viral doshi
Josiah Gosse and Alexander Kirk are incredible, and have been really helpful and supportive throughout the entire letting process. They always find us wonderful tenants. A highly efficient and professional team. Strongly recommended. Thank you so much. Viral Doshi from Westcombe Group, North Harrow
08-05-2023
-
Susan Sinclair
Joe and the team were great, really accessible and prioritised our property with a really personal service and great understanding of the market, landlords and tenants needs.
08-05-2023
-
Andrew Mckenzie
Ive been a client of Storeys for over 2 years and they have been nothing short of amazing ! I deal with Sam and Andy direct and both them and their team have done everything they've promised. Highly Recommend .
08-05-2023
-
allison ozeray
Used to be a tenant from this agency for two years. I have to say I do not recommend this estate agency to no one honestly, it has been the worst experience dealing with them during my tenancy and after it. Very bad service, unprofessional, do not call back and do not answer back to emails, unless to ask for the rent. I moved out a year ago even then they still give my phone details to contractors that untill today still call me for renovations in a flat where I haven't lived since a year. Also still haven't received my full deposit because of their mistake with the checkout. Everytime I call their agency, they only take a message tell me they will call back but no one from manager to agent does. Worst agency I have ever had in London.
08-05-2023
-
Oguz Saat
Great service from Storeys as always. Professional and friendly - will always recommend to others. Thanks
29-04-2023
-
Lisa H
Update 22/4/23 Peter Burns, judging by your review, I am assuming you've had similar problems? If you are able to upload photos and emails as evidence, please could you also post instructions how to do it and I will also upload mine. Having filed a complaint with The Property Ombudsman regarding Storeys' incompetence, they have responded with a complete pack of lies, every one of which I can prove to be false. Evidence also includes a recording of a telephone conversation between plumber and property manager who abruptly put the phone down on the plumber who was trying to fix our heating. Why? because she bizarrely objected to the call being placed on speaker phone giving me the ability to listen to the conversation, in my own home, regarding how repairs to my heating which wasn't working during the coldest period of the year was going to be managed. Storeys excuse for this unprofessional behaviour? I was allegedly shouting at her. Thankfully I was taking a video at exactly the same time in order to show Storeys the issues we were experiencing with our radiators and that video has been sent to TPO for review. This is not a vendetta against you Storeys as you have alleged to TPO, my 1 star review of your company (of which there are several) just happens to be the truth. I'm sorry you don't like it. I gave you every opportunity to put things right before involving TPO but you just weren't interested. And that is why I changed my original 5 star review to the 1 star you dont even deserve. ****************************************************************** STOREYS ARE UNPROFESSIONAL, UNRESPONSIVE, ARGUMENTATIVE AND RUDE. THEY DO NOT LEARN FROM THEIR MISTAKES OR ACCEPT CONSTRUCTIVE CRITICISM . I have lived very happily in my rented home for over 5 years. 1 year ago, our landlord instructed Storeys to manage it and then this nightmare began. 3 times during the course of the past year, I've asked for necessary repairs. 3 times they just didn't respond and I ended up paying for repairs myself. I received a payment of £500 at the end of last year from the business owner by way of an apology for poor service which he acknowleged. We agreed I'd use that money for charitable acts, i.e. supporting local Foodbank's, cancer patients etc. I really thought we'd turned a corner. I'm afraid not. Our relationship is at breaking point for a 3rd time. All is okay until you ask for anything to be done in terms of repairs or property management. I have had problems with my heating since 8 December 2022. On 27/1/23 Storeys received independent evidence that my radiators weren't working. Today is is 21/2/2023 and having endured 2 freezing cold periods since December, another one is forecast this week and I am STILL WITHOUT HEATING. On 13 February 2023, my plumber returned for yet another inspection. He said we had a blockage and needed a power flush. Still waiting for an appointment. We have community supplied heating, the heat interface unit in our home is the property of EON but landlord is responsible for anything after the heat interface unit, i.e.radiators and pipes. EON sent an engineer out 3 times during the past month. They upgraded the heat interface unit, checked triple checked it was working and confirmed in writing that it had NOTHING TO DO WITH OUR FAULTY RADIATORS. They also confirmed that no-one was permitted to touch this unit as it was their property. Storeys refused to accept this and told me if I didn't allow their contractor access to the heat interface unit, they wouldn't help further. That defies belief. I am a 60 years old widow, I have osteoarthritis and living in a cold home for the past almost 3 months is really affecting my health. I need heat! Our landlord is doing everything possible his end to ensure that we get a fix ASAP but I don't believe Storeys are correctly reporting back to him in an attempt to paint me as a bad tenant. ****************************************************************** 22/4/23 Rest of review has had to be deleted in order to allow space for update above.
29-04-2023
-
peter burns
Avoid at all costs, photos and screen shots of emails to follow
29-04-2023
-
Monika Duda
I’ve recently started working with Alex Kirk at Storeys and I can say he has been very helpful with any questions I had when booking my engineers in for a job or needing more information about a property to provide him with a quote. He’s very reliable and always responds quickly. I look forward to working with him more in the future!
29-04-2023
-
Ruxandra Serban
Our experience of renting with Storeys has been very good. Joe Gosse has been very friendly and helpful, and always very efficient and great with any questions or issues we had. He is always very responsive and reassuring, and makes our renting experience stress-free!
29-04-2023
