Store First Leeds
Store First Leeds is a self-storage and warehousing company located in Leeds, England. They offer secure and affordable storage solutions for both personal and business use. With their convenient location and top-notch facilities, Store First Leeds is the perfect choice for anyone in need of extra storage space. Their services include self-storage units, warehousing, and storage solutions for businesses of all sizes. Whether you need to store household items, business inventory, or anything in between, Store First Leeds has you covered.
Introduction to Store First Leeds
Store First Leeds is a self-storage and warehousing company based in Leeds, England. The company has been providing storage solutions for over a decade, catering to both personal and business clients. What sets Store First Leeds apart from its competitors is its state-of-the-art facilities and exceptional customer service.Services & products
Store First Leeds offers a range of storage solutions including self-storage units, business storage, and warehousing. Clients can choose from different unit sizes to suit their needs, with the option to upgrade or downsize as required. The company also offers flexible rental agreements and 24-hour access to units.Location
Store First Leeds is located on Haigh Terrace in the historic Holbeck area of Leeds. The area is known for its industrial heritage and has a mix of both residential and commercial properties. Customers can expect to find a range of businesses in the area, including workshops, warehouses, and manufacturing plants. The location is easily accessible via public transportation, with the closest options being the Hunslet Lane bus stop (0.1 miles away), the Leeds train station (1.1 miles away), and the Leeds City bus station (1.2 miles away).Benefits
Store First Leeds offers a range of benefits to its customers, including state-of-the-art facilities, flexible rental agreements, and 24-hour access to units. The company also provides excellent customer service, with a team of knowledgeable staff on hand to assist clients with any queries or concerns.Good to know
Customers should be aware that Store First Leeds requires a refundable deposit upon rental of a unit. The company also offers insurance options for added peace of mind.Reviews
Customers have praised Store First Leeds for its exceptional customer service and clean, secure facilities. Many have stated that they would highly recommend the company to others looking for storage solutions.Amenities
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24-hour access -
climate control
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security cameras
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on-site manager
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insurance available
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packing supplies
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drive-up access
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vehicle access
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moving services
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online payments
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short-term leases
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long-term leases
FAQ
What sizes of storage units do you offer?
We offer a range of storage unit sizes to suit your needs, starting from small lockers to large units that can store the contents of a whole house or office.Can I access my unit 24/7?
Yes, we offer 24/7 access to your storage unit, so you can come and go as you please.Are there any hidden fees or charges?
No, we are transparent with our pricing and do not have any hidden fees or charges. The price you see is the price you pay.Is there a minimum rental period?
We have flexible rental periods, so you can rent a unit for as little or as long as you need. There is no minimum rental period.What security measures do you have in place to protect my belongings?
We have a range of security measures in place, including 24/7 CCTV monitoring, alarm systems, and secure access control. Our facilities are also fully fenced and well-lit to deter any potential intruders.Reviews
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jodie Bunker
29-03-2023
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wendy Loveday
28-02-2023
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James Smith
Absolutely shocking customer service. Argumentative staff.
28-02-2023
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Jo Howe
We rented a unit recently from Store first Leeds. We dealt with the manager of the store who was very helpful and professional. He seemed to have our best interests at heart and explained the process extremely clearly. It wasn’t as worrying as I first thought. If we needed a unit again we would certainly come back to Store First. Thank you for your help. Joanne
29-01-2023
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McLaren 6T
Great overall experiece from Mike, cheaper than their competitors quote with all the 'mandatory extras' the competitor didn't include initially. Wish there was more than 1 lift at busy times!
29-01-2023
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Ashleigh Dovener
This is the first time I've leased a storage unit. I initially spoke to Emily who was very helpful giving me all the information I needed over the phone. Michael was there to sign me up when I went in to the office, which is super clean and tidy! The staff a very friendly and made the sign up quick and easy. At the moment there is a brilliant 50% discount for the first 8 weeks. When it came to moving in my belongings Scott was around the warehouse and very willing to help me unload. He managed to fit everything in the locker with room to spare, which we didn't expect as we had some big pieces for furniture. Overall a 5** experience. Would deffinitely recommend.
29-01-2023
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Mera AE
29-01-2023
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Only Me
I never leave negative reviews only I feel compelled to do so this time. After maybe dealing with this company for about six years both as a customer and someone who referred people to the business, I have dealt with a number of staff who have tried to be helpful in the past. About two months ago I made a telephone call into the Leeds store, a person called Michael Crossley who identified himself as the branch manager basically had a conversation with me that unnecessarily took a turn where he tried to rudely cut me off, not allowing me to speak and then proceeded to end the call. From my end it would appear that Michael personally got upset when he could not steer the conversation down the marketing/sales route to attach my details to a booking. Michael was very happy to somewhat try to gaslight me and waste my time as appose to listen to me the customer and quickly assist with a simple query. Michael made his best effort to be short with me. He failed to listen when I explained to him at least three times. I explained that I had previously spoken to someone in the office and had received all the information required at that point. He did not want to listen. This is not the sort of behaviour I would hope to see from a manager. I raised the complaint twice with Head Office within the space of 10 days. Firstly getting an e-mail response from Michael Crossley trying to point of my 'complaint inaccuracies' as he put it and again made his best effort to continue to stand firm on his argument of whatever he felt he was correct about. Finally I received a response from someone identifying himself as the Area Manager apologising for what had happened and saying that I would be welcome to use services in the future. I'm sorry to say that the this reply was a little short of acceptable at my end. If I had received a phone conversation to acknowledge the issue, I feel that would have been a little more appropriate here. The Area manager needed to not even agree with me but just a touch more effort would have been required here. I would just have liked my complaint documented, however it seemed to have maybe just been dusted under the carpet. The impression I have got from the area manager's overall response is that Michael Crossley is being enabled to behave this way with whom he chooses. This behaviour is something that does not affect me personally. I leave this review so this situation is known. I'll end on saying 'Thanks but no thanks' to using their storage services under any circumstances. It may be that I am not the first person to have complained about the Leeds branch manager.
29-01-2023
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Paul Hamer
Good value, Easy to book, loads of access space, friendly staff
29-01-2023
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Katie Barnard
First time I have used self storage and so far the experience has been good. Staff were helpful and prices are reasonable
29-12-2022
