Stone Butterfly
Stone Butterfly is a furniture and interior design company based in Leicester, England. They specialize in providing high-quality bar stools to their customers and are known for their exceptional customer service. With a wide range of styles and designs, Stone Butterfly is the go-to supplier for those looking to add a touch of elegance to their home or business.
Introduction to Stone Butterfly
Stone Butterfly is a furniture and interior design company based in Leicester, England. Founded in 2010, the company has quickly become a leading supplier of bar stools in the UK. Stone Butterfly's unique approach to furniture design focuses on combining functionality with style and comfort. Their skilled craftsmen use only the finest materials to create furniture that is both durable and aesthetically pleasing.Services & Products
Stone Butterfly offers a wide range of furniture products, from bar stools to dining chairs, tables, and more. Their bar stools are available in a variety of styles and materials, including leather, metal, and wood. The company also offers bespoke furniture design services, allowing customers to create their own unique pieces.Location
Located in the Queniborough Industrial Estate, Stone Butterfly is situated in a bustling area of Leicester. The surrounding area is home to a variety of businesses, including other furniture suppliers and interior designers. Customers can expect to find a wide range of shopping and dining options nearby. The closest public transportation options include the Queniborough bus stop (0.2 miles), the Syston train station (2.5 miles), and the Leicester train station (7 miles).Benefits
Customers should choose Stone Butterfly for their furniture needs because of the company's commitment to quality and design. Stone Butterfly's furniture is not only functional, but also stylish and comfortable. The company's bespoke design services allow customers to create furniture that perfectly suits their needs and personal style.Good to Know
Customers should be aware that Stone Butterfly's bespoke design services may take longer to fulfill than their standard product offerings. However, the company's skilled craftsmen work diligently to ensure that all customer requests are met to their satisfaction.Reviews
Customers rave about Stone Butterfly's high-quality furniture and excellent customer service. Many customers appreciate the company's attention to detail and willingness to work with them to create custom pieces.Amenities
-
credit card accepted -
customizable
-
upholstered
-
wood finish
-
indoor use
-
warranty
-
delivery service
FAQ
What materials are the bar stools made of?
Our bar stools are made of high-quality materials such as wood, metal, and leather. We ensure that all the materials used are durable and long-lasting.Do you provide custom bar stool designs?
Yes, we provide custom bar stool designs to meet our clients' specific requirements. Our team of skilled designers works closely with the clients to understand their needs and preferences and create custom designs accordingly.What is the lead time for orders?
The lead time for orders depends on the quantity and complexity of the order. We usually provide an estimated lead time at the time of order placement and keep our clients updated throughout the process.What is the warranty period for your bar stools?
We offer a standard warranty period of 12 months for all our bar stools. However, we also provide extended warranty options for our clients' peace of mind.Can you provide references from previous satisfied customers?
Yes, we can provide references from our previous satisfied customers upon request. We have a long list of happy clients who have appreciated our quality products and exceptional services.Reviews
-
Mr S
Absolutely shocking company and terrible customer service. After waiting nearly a year and three marble tables later there were still issues. I tried calling and emailing them to sort out an amicable solution but was totally ignored. Finally went to the Financial Ombudsman who was equally unimpressed and found in my favour for a full refund via my credit card company. Do yourself a favour and pay a bit more and go to a reputable company. 100% Avoid.
01-05-2023
-
constance read
THESE PEOPLE ARE SCAMMERS. Do not buy from them under any circumstances. I placed an order and within minutes they rang to say they do not have the item in stock and they would cancel the order and refund us. We are STILL waiting for our money back from January. I have called every single day, and emailed every single day and heard nothing back. They have now blocked my number. We are taking them to court. DO NOT USE THIS COMPANY!!!!
28-02-2023
-
Rob Emery
Terrible company to deal with. Chairs were very late with delivery, ordered well before Christmas and arrived afterwards. Company blamed DPD but this clearly was Stone Butterfly’s issue. Items poorly packaged, one chair arriving damaged. The damaged one has marks to the top and a bolt missing from pack, too. After several attempts to get them to replace item and send bolt, they do not respond to any contact after initially saying they would send them. They have some nice looking items on their website but would never purchase from them again. Definitely not recommended. Avoid.
28-02-2023
-
Ben Pritchard
Table arrived fine, chairs were scratched and filthy. Customer service rarely bothers to respond and seem to have no interest in sorting it out. I'm sure it's fine if you get lucky, but you're probably better just starting elsewhere and avoiding altogether.
28-02-2023
-
Jackie Caddick
Contacted by Stone Butterfly to say the items were not in stock. Requested a refund - waiting over month and still no refund despite many calls and emails. Excuse is there is a technical issue stopping them from sending customer refunds :(
29-01-2023
-
Michael Doble
Still waiting for the table I ordered three months ago. All of the five star reviews are fake, every single one mentions the great customer service, reviews usually discuss the products.
29-01-2023
-
Peter McGettigan
Can I give zero stars? I agree with all the other comments about stock and delays. I ordered chairs back in July 2022, when I eventually got them 4 months later, screws and clips were missing to assemble them. They then resent the incorrect parts. It's now 6 months later and I still have no parts and chairs are unusable.
29-01-2023
-
Tracey Turner
Very disappointed and let down by this company. I waited 5 months for some chairs, when the shipment came in I waited another 3 weeks for them to tell me one of them wasn’t in stock. I ordered 6 months ago and now and have no chairs and still haven’t received my refund. I will be taking this further, the least they can do after being messed about is give me my money back asap.
29-11-2022
-
Kim and Mike
Absolute joke of a company. 2-3 day delivery was actually nearly 6 weeks delivery. Half the instructions were missing once finally received so couldn’t even put the items together. The phone is very very rarely answered. Thankfully only ordered 2 items to test out instead of ordering the 10 items that I wanted. They could have made more money if the company actually did a reasonable job.
29-10-2022
-
minch89
I placed an order 6 weeks ago for items that were advertised as in stock. Ive been assured my order will be delivered by tomorrow, but have yet to see any proof that's going to be the case. Most irritatingly is they have offered the same product as an alternative choice to something a family member has ordered and subsequently been told they haven't got on stock, so why I'm still waiting when they're offering what I've ordered to other customers is a mystery
29-10-2022
