Stoke-on-Trent railway station
StokeonTrent railway station is a transportation hub located in Stoke-on-Trent, England. The station offers a range of services to travelers, including Train Ticket Counters and Travel & Hotels. The station is conveniently located in the heart of Stoke-on-Trent, making it a popular choice for both locals and visitors to the area. Whether you're traveling for business or pleasure, StokeonTrent railway station is the perfect starting point for your journey.
Introduction to StokeonTrent railway station
StokeonTrent railway station has been serving the city of Stoke-on-Trent in England since the 19th century. Its purpose is to provide efficient and safe transportation to passengers who travel by train. The station has a rich history, having been rebuilt several times due to damage during World War II and a fire in the 1960s. What makes this station unique is its location, which is in the heart of the city and easily accessible to travelers.Services & products
StokeonTrent railway station offers a range of services to its customers, including ticket counters for purchasing train tickets and assistance with travel and hotel bookings. Customers can also access free Wi-Fi, restrooms, and waiting areas while they wait for their train.Location
StokeonTrent railway station is located in the center of Stoke-on-Trent, which is known for its pottery industry and rich cultural heritage. The area surrounding the station is bustling with shops, restaurants, and other businesses that cater to locals and visitors alike. The station is conveniently located near several public transportation options, including the bus station, which is just a short walk away. The closest public transportation options are the Stoke-on-Trent bus station (0.2 miles), the Stoke-on-Trent coach station (0.4 miles), and the Stoke-on-Trent taxi rank (0.1 miles).Benefits
Customers should choose StokeonTrent railway station because of its convenient location, efficient services, and friendly staff. The station is easily accessible and provides a range of services that make travel more convenient and enjoyable. The staff is knowledgeable and helpful, ensuring that customers have a smooth and stress-free experience.Good to know
Customers should be aware that StokeonTrent railway station can get busy during peak travel times, so it's recommended to arrive early to avoid crowds and long lines. The station also has accessibility features for those with disabilities, including elevators and ramps.Reviews
Customers have praised StokeonTrent railway station for its cleanliness, efficiency, and friendly staff. Many have also noted the station's convenient location and range of services, making it a top choice for travel in the area.Amenities
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wi-fi -
air conditioning
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parking
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online booking
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refreshments
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luggage storage
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wheelchair accessibility
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live departure times
FAQ
What types of tickets do you offer and what are the costs?
We offer a range of train tickets including one-way, return, and season tickets. The cost of the tickets varies depending on the distance and time of travel. You can find out the cost of a ticket by using our online booking system or by asking one of our ticket counters.Do you offer any discounts or promotions for frequent travelers or group bookings?
Yes, we offer a range of discounts and promotions for frequent travelers and group bookings. These include discounts on season tickets, group travel discounts, and loyalty rewards programs. You can find out more about these offers by visiting our website or speaking to one of our ticket counters.Can I reserve seats in advance and how far in advance can I do so?
Yes, you can reserve seats in advance for selected trains. The time frame for advance reservations varies depending on the train operator and the route. You can find out more about advance reservations by visiting our website or by speaking to one of our ticket counters.What is your policy on refunds and cancellations?
Our policy on refunds and cancellations varies depending on the type of ticket you have purchased. Generally, we offer refunds and cancellations up to a certain time before the departure of the train. You can find out more about our policy on refunds and cancellations by visiting our website or by speaking to one of our ticket counters.Are there any additional fees or charges I should be aware of, such as booking or processing fees?
Yes, there may be additional fees or charges associated with booking or processing your ticket. These fees can vary depending on the type of ticket you have purchased and the method of payment. You can find out more about these fees by visiting our website or by speaking to one of our ticket counters.Reviews
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Amani Alzahrani
13-05-2023
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Sarah Body
They take me the mick expecting us to wait 50 minutes for a train to London Euston because our train gets cancelled then when we finally get on the train we have to stand for two hours, this happened on the way from London Euston to stoke on Trent and on the way back, terrible train service, stop cancelling trains and going on railway strikes and allowing the trains to get so packed we can't get a seat, disgusting, no wonder covid 19 is still spreading.
27-09-2022
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Joel Le Bars
Staff generally not bothered and sometimes rude. Pigeon poo on the platforms and on the seats. Beware of the droppings. No timetables info or advance warnings on timetable changes. Smokers on the platforms unchallenged.
27-08-2022
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Christopher Davis
Works for me as a place to catch a train.
27-06-2022
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Francisco Pardo
I'm a bit shocked at some of the reviews and was expecting to find rude staff everywhere, this couldn't be further from the truth! I had the pleasure of dealing with Stephanie, she was professional, friendly and extremely helpful. She's a credit to the company. I also briefly spoke to a chap on the opposite platform who also greeted me warmly and was also helpful.
27-05-2022
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Tshilidzi Masindi
The staff at this station are rude and racist and have no regards for customers at all. They are racist and treat people differently because of their skin colour. A white customer get treated with respect but coloured customers are treated rudely and hackled in a way to to provoke and cause emotional distress as if their life don’t matter at all. If I there was an option for a zero rating , I would have chosen it as the customer service is at its lowest here.
27-05-2022
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Professor Lady Elodie Rentier Leaf D'Estrange
The staff at this trainstation is absolutely wonderful and helpful, they really go above and beyond. Great accessibility for wheelchair users. Brilliant♿🎉🎉🎉
27-05-2022
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Ajwan Demir Vlogs
If there was a 0 star option I would happily select it. Staff are extremely rude and do not even care. I could not go onto the train platform because I was a "Little early" for my train, absolutely disgusting. If you're thinking of travelling to Stoke, please, just don't.
27-05-2022
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Donna Quinn
Not the best of experiences.
27-05-2021
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Neill Stockill
Visiting Stoke on Trent and in need of a friendly hotel with plenty of character and charm, check out Best Western Stoke City Centre Hotel
27-05-2021
