Steven Stone
Steven Stone is a company based in Altrincham, England that specializes in diamond buying and dealing, as well as jewelry design and appraisal. They also offer financial services to their clients. With a focus on quality and customer satisfaction, Steven Stone has become a trusted name in the industry. Their shop provides a one-stop destination for all jewelry-related needs.
Introduction to Steven Stone
Steven Stone is a luxury jewelry store that has been in operation for over 80 years. The company was founded on the principle of providing exceptional customer service and high-quality jewelry. What sets Steven Stone apart from other companies is their attention to detail and commitment to sourcing the finest diamonds from all over the world.Services & Products
Steven Stone offers a variety of services including diamond buying, diamond dealing, jewelry design, and jewelry appraisals. They specialize in creating bespoke engagement rings and wedding bands that are customized to fit each customer's unique style and taste. In addition, Steven Stone also offers financial services such as insurance appraisals and financing options.Location
Located in the heart of Hale, Altrincham, Steven Stone is surrounded by a variety of upscale shops and restaurants. The area is known for its affluent residents and high-end boutiques. The nearest public transportation options are Hale Train Station (0.5 miles), Altrincham Train Station (1.2 miles), and Manchester Airport (5.9 miles).Benefits
Customers should choose Steven Stone for their exceptional customer service, attention to detail, and high-quality jewelry. They offer a personalized experience that is tailored to each customer's needs and preferences. Their expertise in the diamond industry ensures that customers are getting the best possible quality for their money.Good to know
Steven Stone offers a lifetime warranty on all of their jewelry, as well as free cleaning and maintenance services. They also offer a 30-day return policy for any items that are not satisfactory.Reviews
Customers rave about the exceptional customer service and high-quality jewelry at Steven Stone. They appreciate the personalized experience and attention to detail that the staff provides. Many customers have also commented on the affordability of their services and the great value that they offer.Amenities
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appraisal service -
credit card payment
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insurance coverage
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online shopping
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delivery service
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custom design
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engraving service
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after-sales service
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free shipping
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repairs
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appraisals
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layaway
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financing
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returns
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discounts
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accreditation
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insurance
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gemology
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certification
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customization
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engraving
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design
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consultation
FAQ
Can you create custom pieces based on my specific preferences and vision?
Yes, we offer bespoke jewelry design services and can create custom pieces based on your preferences and vision. Our team of expert designers will work closely with you to bring your ideas to life and create a unique piece that is tailored to your individual style and taste.What materials do you use in your jewelry designs?
We use a variety of materials in our jewelry designs, including precious metals like gold, silver, and platinum, as well as diamonds and other precious gemstones. We source our materials from the most reputable suppliers to ensure the highest quality and ethical standards.Do you offer repair and maintenance services for your jewelry?
Yes, we offer a comprehensive range of repair and maintenance services for all types of jewelry, including resizing, restringing, cleaning, and polishing. Our skilled craftsmen use the latest techniques and equipment to ensure that your jewelry is restored to its original condition.What types of diamonds do you purchase?
We purchase a wide range of diamonds, including round brilliant cut, princess cut, emerald cut, pear cut, marquise cut, cushion cut, and more. We also buy diamonds of various sizes, colors, and clarity grades.What is your buying process?
Our buying process is simple and straightforward. We offer free, no-obligation valuations of your diamonds and jewelry, either in person or via our online valuation service. Once we have assessed the value of your items, we will make you a fair and competitive offer. If you accept our offer, we will pay you immediately and securely.Reviews
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Ramin Boroujerdi
I had an exceptional experience with Steven Stone, even though I purchased and ordered my jewelry online. Despite not being able to visit the store in person, Steven Stone ensured that the process was smooth and seamless from start to finish. From the moment I reached out to inquire about a personalized engagement ring and a white gold chain, Steven Stone's costumer service communication was prompt, clear, and attentive. I was in contact with David and Sophia who took the time to understand my preferences and provided valuable insights to help me make informed decisions. The level of craftsmanship displayed in the final pieces I received is truly remarkable. The attention to detail and precision in creating my personalized engagement ring is evident in every facet. It radiates beauty and elegance, exceeding all my expectations. The white gold chain perfectly complements the ring, adding a touch of sophistication to the overall design. What impressed me the most was their dedication to customer satisfaction. They ensured that the online shopping experience was secure and provided frequent updates on the progress of my order. David’s professionalism and commitment to delivering the highest quality jewelry were evident throughout. I am immensely grateful to Steven Stone for their expertise and the stunning pieces they created for me. Despite the online nature of my purchase, I felt supported and valued as a customer every step of the way. I wholeheartedly recommend Steven Stone to anyone seeking exquisite, personalized jewelry, even if they are unable to visit the store in person.
20-05-2023
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Ábel Kocsis
Used their service to have an engagement ring crafted using a stone I got elsewhere. They were very professional and helpful, everything went smoothly. I really like that they treat the ring as their ring (free resizing, valuation, etc) even though I got the stone from somewhere else. Thanks, Dave and Sophia!
06-05-2023
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Joseph Broadsmith
I would highly recommend Steven Stone. The service was first class from the moment I enquired about purchasing an engagement ring through to collecting our wedding rings. Hannah Bingham was incredibly helpful and knowledgeable.
06-05-2023
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kanzhong yao
It was a wonderful experience shopping with steven stone. The service was good, and David was nice and patient. Although I ordered customised design, they made it happen within 3 weeks, and that was before Christmas. All these smooth stuff even made me more certain about my proposal decision. My girlfriend (already wife now) loves it very much. 5-star recommends!
27-04-2023
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Jack Ward
Really positive experience - David and the team walked me through the whole process of buying an engagement ring and can't recommend them enough
27-03-2023
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Liz A
David was exceptionally knowledgeable, friendly and made the whole experience very special. The jewellers is a luxurious environment in a lovely area. I wanted an eco friendly lab grown diamond and wasn’t made to feel any less special than shopping for a ‘real’ one. It’s so hard to find a jewellers that provides the in person luxury shopping experience for lab grown diamonds but I’m so glad I found Stephen Stone Jewellers. David even went the extra mile and managed to have my ring made in record time so that I could wear it for our trip to London. Can’t wait to go back for our wedding rings. Thank you for making this magpie very happy!
27-03-2023
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J B
Ordered a custom made platinum ring, came in cheaper than Earnest Jones by £1,500. Was very pleased with the result! Easy to deal with, started off by using there online chat and then moved to WhatsApp. Finalised everything over the phone with Sophia who was a delight. A very happy customer 🙂
27-03-2023
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Horseman1
Avoid buying from this store any jewelry. Its not UK made its made in China. and all fabrication and small stones setting are made in China stamped in UK and claimed made in UK.only centre stones are set in store and badly.set plus he was rated 4.3 couple days ago so he is sending fake reviews asking hes friends to send reviews cause hes rating getting down from complaints. By cheating hes clients claiming UK made jewelry to make hes rating 5 STAR hes not worthy 1 STAR this guy is paying Google to change rating from 3 to 5 star hes not 5 star hes work is garbage and also made i China made i China
27-03-2023
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Ameen A
I purchased two rings from Steven Stone recently. The customer service I received from them is absolutely amazing! Both Sophia and David took us through the process and patiently explained everything about how to choose the diamonds. We came out with just what we wanted and within our budget as well. Both of the rings were ready to collect before the schedule date as well. We are extremely happy with the rings we purchased from them. I would highly recommend Steven Stone for anyone looking to buy quality diamond rings. Thank you Sophia and David for all your help.
27-03-2023
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Alexander Lilleyman
Fantastic customer care and Sophia from the Altrincham store was able to help me find exactly what I wanted within my budget. There was no pressure to spend more than I wanted and she helped personalise it brilliantly.
27-03-2023
