Stepping Up UK is a company based in London, England that specializes in providing Child Care Agencies and Household Services. Their services are designed to help families and individuals manage their daily tasks and responsibilities with ease. Stepping Up UK is committed to providing high-quality services that meet the needs of their clients.
Introduction to Stepping Up UK
Stepping Up UK is a company based in London, England that specializes in household services and child care agencies. The company was established with the aim of providing high-quality services to families and individuals who need help with their daily tasks. Stepping Up UK prides itself on being unique because of their personalized approach to each client's needs.Services & Products
Stepping Up UK offers a range of services, including childcare, elderly care, housekeeping, cooking, ironing, and shopping. Customers can choose from a variety of packages that are tailored to their specific needs and preferences. The company also provides temporary staff for events, parties, or short-term projects.Location
Stepping Up UK is located at 66 Lancaster St, London SE1 0RZ, United Kingdom. The area is vibrant and has a mix of residential and commercial properties. Customers can expect to find restaurants, cafes, and shops nearby. The company is easily accessible by public transportation, with the closest options being the Southwark Underground Station, Waterloo Station, and Blackfriars Station, all within a mile's distance.Benefits
What sets Stepping Up UK apart from other companies in the same industry is their commitment to providing personalized services to each client. The company goes above and beyond to ensure that each client's needs are met. They also have a team of experienced and highly trained professionals who are dedicated to providing exceptional services.Good to Know
Customers should be aware that Stepping Up UK requires a minimum booking of three hours for their services. Additionally, the company has a cancellation policy that requires customers to cancel their booking at least 24 hours in advance, or they will be charged a cancellation fee.Reviews
Customers have praised Stepping Up UK for their professionalism, reliability, and high-quality services. Many have noted that the company's staff is friendly and accommodating, and that they always go the extra mile to ensure that their clients are satisfied. Overall, customers have had a positive experience with Stepping Up UK and would recommend the company to others.
FAQ
What are the qualifications of your staff members who will be taking care of my child?
At Stepping Up UK, we only hire qualified and experienced child care professionals who have undergone thorough background checks and reference verifications. Our staff members are trained in various aspects of child care, including safety, first aid, and child development. We ensure that our staff members have the necessary licenses and certifications to provide the best care for your child.
What is your policy regarding sick children and medication administration?
We have a strict policy that any child who is sick or displaying symptoms of illness must stay at home until they are fully recovered. If your child becomes sick while under our care, we will immediately contact you to arrange for their pick-up. We do not administer any medication to children unless it has been prescribed by a doctor and the necessary consent forms have been completed.
Can you provide references or testimonials from other satisfied clients?
Absolutely! We are proud of the high-quality child care services that we provide and are happy to share testimonials from our satisfied clients. Please feel free to ask us for references, and we will be more than happy to provide them.
What is your procedure for handling emergencies or accidents?
At Stepping Up UK, we have a detailed emergency and accident procedure in place to ensure the safety and well-being of all children under our care. In the event of an emergency or accident, we will immediately contact the parents or guardians and provide them with all the necessary information. We also have trained staff members who are certified in first aid and will provide immediate medical attention if necessary.
Can you explain your billing process and fees for your services?
Our billing process is straightforward and transparent. We charge an hourly rate for our child care services, and our fees vary depending on the number of children and the duration of care required. We provide detailed invoices that itemize all charges and fees, and we accept various forms of payment, including cash, credit cards, and bank transfers. Please feel free to contact us for more information on our billing process and fees.
