Stepping Stones Medical Practice
Stepping Stones Medical Practice is a healthcare company located in Dudley, England. They offer a range of medical services including audiology, family practice, occupational medicine, physiatry, and surgery. They also have diagnostic and surgical centers, public medical centers, and community health centers. Stepping Stones Medical Practice is committed to providing high-quality healthcare services to their patients and is dedicated to improving the health and well-being of the community.
Introduction to Stepping Stones Medical Practice
Stepping Stones Medical Practice is a healthcare facility that has been providing exceptional medical care to the people of Dudley, England for several years. The purpose of the company is to provide high-quality medical services to patients in a comfortable and welcoming environment. The company is unique because it offers a wide range of services, including audiology, family practice, surgery, and occupational medicine.Services & products
Stepping Stones Medical Practice offers a variety of medical services to its patients. These services include audiology, family practice, surgical procedures, and occupational medicine. In addition to these services, the company also provides diagnostic testing and physiatry services. Patients can expect to receive quality care from highly trained and experienced medical professionals.Location
Stepping Stones Medical Practice is located on Stafford Street in Dudley, England. The area surrounding the facility is home to several other businesses, including community health centers and diagnostic centers. Patients can expect to experience a friendly and welcoming environment when visiting the facility. The closest public transportation options to the facility include the Dudley Bus Station, the Dudley Port Train Station, and the Wolverhampton Bus Station, all of which are within 5 miles of the facility.Benefits
Patients should choose Stepping Stones Medical Practice because of the exceptional medical care they will receive. The medical professionals at the facility are highly trained and experienced, ensuring that patients receive the best possible care. In addition to this, the facility offers a wide range of medical services, making it a one-stop-shop for patients' medical needs.Good to know
Patients should be aware that Stepping Stones Medical Practice is a public medical center that is operated by the state government. This means that the facility is subject to certain rules and regulations that are in place to ensure that patients receive the best possible care.Reviews
Customers have left positive reviews of Stepping Stones Medical Practice, stating that the medical professionals are friendly, knowledgeable, and provide excellent care. Patients appreciate the wide range of services offered by the facility and the ease of scheduling appointments. Overall, patients have had a positive experience at Stepping Stones Medical Practice.Amenities
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hearing test -
hearing aid repair
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earwax removal
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hearing loss counseling
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assistive listening devices
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parking
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wheelchair accessibility
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online booking
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extended hours
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on-site pharmacy
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laboratory services
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x-ray scan
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blood test
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urinalysis test
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exam room
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physical therapy room
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online scheduling
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insurance accepted
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telemedicine services
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parking lot
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waiting room
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security guard
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receptionist
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wi-fi
FAQ
What types of surgeries do your centers specialize in?
At Stepping Stones Medical Practice, our surgical centers specialize in a variety of procedures including general surgery, orthopedic surgery, and ophthalmic surgery, among others.What is your policy for handling complications or unexpected issues during a surgery?
In the event of unexpected complications during a surgery, our skilled medical team is trained to handle any issues that may arise. We have established protocols and procedures in place to ensure the safety and well-being of our patients.How long are wait times for appointments and urgent care services?
Wait times for appointments and urgent care services can vary depending on the day and time, as well as the nature of the visit. However, we strive to provide timely and efficient care to all of our patients.Do you have experience working with companies in our industry?
We have extensive experience working with a variety of companies and industries, including healthcare, manufacturing, and retail, among others. We are committed to providing high-quality medical care to all of our patients, regardless of their background or industry.What specific conditions do your Physiatrists specialize in treating?
Our Physiatrists specialize in the diagnosis and treatment of a wide range of conditions, including musculoskeletal injuries, chronic pain, and neurological disorders, among others. They are trained to provide comprehensive care to help patients achieve optimal health and wellness.Reviews
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Ade Suberu-Rowaiye
I would give it zero, this is the worse surgery in the world. You call at 8, line busy, all phones off the hook. When you get through, about 25 mins later, then you are in a queue. Waited again for 45 mins, when I finally got through. Was asked all my details and what was wrong, then told there's no appointments for today. Should be closed down. with me
06-05-2023
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Tara Nock
Place is an absolute joke
27-04-2023
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Lauren Poole
Been on the phone waiting for over a hours as first person in the queue I really don’t understand what they are doing that’s so busy not to answer a phone for a two minute conversation it’s disgusting
27-04-2023
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Sajad Islam
My mom Sakina bi is a patient at this practice the lady’s on reception go out of their way to help me with any medical needs for my mom they always go above and beyond to help thank you for all the care you give to my mom
27-04-2023
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Lisa Hall
Absolutely a waste of space worst surgery ever they say call 8.00am to get an appointment line busy for 20 minutes then I in a queue for a further 30 minutes now I start work at 8.30 I haven't got time to hang on phone for nearly a hour. Then they say try online appointment at 8.00 p.m but guess what either no appointments or I can't get on. Then they send reminders which you need to make appointment which obviously I can't and when I get to eventually speak to someone they say no appointments I tell them I've been trying for 1 to 2 wks. They don't care. Now today I've had a reminder for a breast screening appointment that I've missed but I haven't i had it done last year so they Really don't check there records DO THEY!!!!! they prefer phone triage call which I'm sorry is a waste of time I want to see a doctor face to face. Absolute waste of time should be closed down.
27-03-2023
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Mark Evans
Rude staff and incompetent doctors.
27-03-2023
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Naz A
Absolutely ridiculous. Been trying all week to get an appointment and they leave the phone engaged on purpose. When i managed to get through after 9am they still don't answer the phone, as I was still the same caller number for over half an hour. It shouldn't take an hour to get from caller number 5 to the next available operator. After 2 hours of waiting no surprise there wasn't any appointments available apparently. I've recently moved to dudley and never had an horrendous experience like this with my previous GP. Called over 33 times on one occasion and over 40 times on another. When i rang in the afternoon i was told there's no appointments left and I should access emergency services, which should only be accessed in life or death situations and we wonder why hospitals are over flowing because of stupid gp places like this. Reading all the other reviews I agree this place needs to be closed down because they're clearly not doing their job and I will be reporting the practice.
27-03-2023
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Rachel Powell
If I could post zero stars then I certainly would. Appalling doctors, miserable unhelpful receptionists that will tell you there are no appointments when you have rang since 8am and been on hold for an hour and a half!!
27-03-2023
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R.a.j K
New to this practice and it’s impossible to get an appointment. 5 days I’ve called at 8am sharp and been on hold for 1 hour and 50 mins… either not taken my call at all or when I finally get thru then to be told no appointments. Physically went in whilst still being on hold. Was 3rd caller for 45 mins and even then even though the receptionist was putting the phone down I was still 3rd position. So clearly they have diverted phones and just not taking them. On arrival was told no appointment and to come at the surgery for 8am if can’t get thru on the phone. Explained I have school runs and said nothing else we can do. Said can book online at 8pm however tried that and only release one or 2 appointments and when I tried booking them it didn’t even allow me to fill the form that’s required to book the appointment and it was gone. I’m not sticking around at this surgery. Only moved as old one was further out but I’m going back to them as atleast I was able to get an appointment when required. Complete joke. Doesn’t deserve even a single star. Should be minus
27-03-2023
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Kate Rohland
I’ve been ringing all morning. 70 times Ives rang this place. It’s a good job I’m not dieing. They shouldn’t even be still open
27-03-2023
