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Wool Stores, Yarn Stores

Stepalong

Stepalong is a UK-based company that specializes in wool and yarn stores, as well as clothing and fashion. With a focus on quality and customer satisfaction, Stepalong offers a wide range of products and services to meet the needs of its diverse clientele. Whether you're looking for the latest fashion trends or high-quality materials for your next knitting project, Stepalong has you covered.

Introduction to Stepalong

Stepalong is a company based in Stourbridge, England that has been around for over 20 years. Its purpose is to provide high-quality wool and yarn products to customers who are passionate about knitting and crocheting. What makes Stepalong unique is their commitment to sustainability, as they source their materials from suppliers who prioritize ethical and eco-friendly practices.

Services & products

Stepalong offers a wide variety of wool and yarn products, including natural fibers like merino wool, alpaca, and cotton, as well as synthetic blends. They also offer a range of knitting and crocheting tools, such as needles, hooks, and stitch markers. Customers can purchase these products both in-store and online.

Location

Stepalong is located on Bridgnorth Road in the Wollaston area of Stourbridge. This area is known for its historic architecture and charming shops, including several other wool and yarn stores. Visitors to the area can expect to find a variety of clothing and fashion boutiques, as well as cafes and restaurants. The closest public transportation options are the Wollaston Bus Station (0.2 miles), the Stourbridge Junction Train Station (1.2 miles), and the Stourbridge Interchange Bus Station (1.4 miles).

Benefits

Customers should choose Stepalong because of their commitment to sustainability and high-quality products. They can trust that the materials they are purchasing have been sourced with care, and that they will be able to create beautiful, long-lasting garments with them. Additionally, the knowledgeable staff at Stepalong are always willing to provide advice and guidance to customers who are new to knitting and crocheting.

Good to know

One thing customers should be aware of is that Stepalong's hours of operation are slightly limited, as they are closed on Sundays and Mondays. However, they do offer online shopping, so customers can still purchase their products even when the store is closed.

Reviews

Customers consistently rave about the quality of Stepalong's products and the helpfulness of their staff. Many customers appreciate the store's commitment to sustainability and ethical sourcing practices, and feel good about supporting a business that cares about the environment. Overall, customers feel that Stepalong is a great place to shop for anyone who loves knitting and crocheting.

Amenities

  • amenity
    cashmere
  • amenity
    merino
  • amenity
    alpaca
  • amenity
    lambswool
  • amenity
    mohair
  • amenity
    knitwear
  • amenity
    jacket
  • amenity
    scarf
  • amenity
    hat
  • amenity
    glove
  • amenity
    sock
  • amenity
    blanket
  • amenity
    shawl
  • amenity
    vest
  • amenity
    cardigan
  • amenity
    gift cards
  • amenity
    loyalty program
  • amenity
    knitting classes
  • amenity
    custom orders
  • amenity
    parking
  • amenity
    in-store events

FAQ

Do you offer classes or workshops for knitting or crocheting?

Yes, we offer classes and workshops for knitting and crocheting. Our experienced instructors teach a variety of techniques for all skill levels. Check our website or in-store for upcoming classes and workshops.

What are your return policies for yarn and other products?

We accept returns for yarn and other products within 14 days of purchase, as long as they are in their original condition. Customers must provide a receipt or proof of purchase. We do not offer returns on clearance or sale items.

Do you offer any discounts or loyalty programs for frequent customers?

Yes, we offer a loyalty program for frequent customers. Customers can sign up in-store or on our website to receive points for every purchase. These points can be redeemed for discounts on future purchases.

Can you recommend yarns for specific projects or patterns?

Yes, our staff are knowledgeable about our yarns and can recommend suitable options for specific projects or patterns. We also have a selection of pattern books in-store for inspiration.

Can you explain your sourcing and production processes for your wool products?

We source our wool products from a variety of suppliers, both locally and internationally. Our suppliers must meet our high standards for ethical and sustainable sourcing. We do not own our own production facilities, but work with trusted manufacturers who share our values.

Reviews

  • Deb Harcourt

    Best wool shop around. Can always get what you want. Nothing is too much trouble for Becky or Pat, both lovely ladies

    24-05-2023

  • Rachel Rose

    I recently moved to Stourbridge and a quick Google search helped me to discover this shop was close by. Being a keen crafter I was very excited to visit this local gem. However, I was a bit disappointed to discover that, at the moment, you can't go into the shop to browse. I didn't bother to visit the shop for this reason, until one day when I really needed some wool. I was at the post office nearby, so I thought I'd take a chance to see if they had what I wanted. This was when I discovered that the ladies who run the shop are so helpful and patient that you don't actually need to go in the shop. They will literally bring everything to the table near the doorway for you to look at. If you want blue fabric they will pull out every blue fabric in the shop until you find the one you want. My grand daughter wanted some new wellies and we'd previously been all round Merry Hill looking for a pair she liked, but couldn't find anything. We finally happened to see some she liked in Step Along whilst I was buying buttons. They had them in her size and they let her into the shop to try them on. She was very happy. I absolutely love this shop and am so grateful that it's close by. They have a wide range of fabrics, yarns and haberdashery, as well as other crafting supplies and shoes. Amazing! I highly recommend a visit. They aren't open every day though, so check out opening times before hand. If you love knitting, sewing or crafting, then this is the place to go.

    13-05-2023

  • Rebecca Apryl

    Great selection of wools etc. Really friendly staff, super helpful and polite! Thank you!

    13-05-2023

  • Fozzie Bear

    I would give this no stars, but that option wasn't available. I went in looking for padding for home made knee supports. The entrance was blocked off as though we're still in lock down. It is 2023 now. The staff were rude, unhelpful and hostile. They wouldn't let us go in and have a nose. It's hard to explain what you want, till you see it. This business deserves to go bust, if they carry on like this. I won't be coming here again. I got what I needed elsewhere.

    27-03-2023

  • Midget Hedgehog (ScaryMidget)

    Friendly staff and a great little Aladdin's cave of all sorts of crafts

    27-05-2022

  • Mary Byrne

    27-05-2022

  • Jane Redden

    Always helpful, always get what i need, always polite, prices are good. X

    27-05-2022

  • Margaret Weyham

    Pat and Becky are always so helpful and willing to go the extra mile.

    27-05-2021

  • Jean Bennett

    Trading as well as possible under extremely difficult conditions. Always very helpful and will do their best to get what you need.

    27-05-2021

  • Gillian Willetts

    Very good with all that you need for sewing, knitting, crochet and all manner of crafts.

    27-05-2021