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Ferry Services

Stena Line - Liverpool

Stena Line Liverpool is a transportation and shipping company based in Birkenhead, England. They specialize in ferry services and operate from Terminal, 12 Quays, Tower Rd, Birkenhead CH41 1FE, United Kingdom.

Introduction to Stena Line Liverpool

Stena Line Liverpool is a well-established ferry service company that has been operating since 1962. The company's purpose is to provide efficient and reliable ferry transport services to people traveling between the United Kingdom and Ireland. Stena Line Liverpool takes pride in its excellent safety record, modern vessels, and commitment to sustainability, making it a unique choice for customers.

Services & Products

Stena Line Liverpool offers a range of ferry services, including passenger and vehicle transportation. The company's fleet consists of modern vessels equipped with comfortable seating, restaurants, and Wi-Fi access. Customers can also purchase duty-free items onboard while enjoying scenic views of the sea.

Location

Stena Line Liverpool is located in Birkenhead, England, at 12 Quays, Tower Rd, CH41 1FE. The area is known for its maritime history and is home to various businesses catering to the shipping and transportation industry. Customers can expect to experience the charm of a coastal town while enjoying easy access to public transportation options. The three closest public transportation options are Birkenhead Bus Station (0.3 miles), Birkenhead Hamilton Square train station (0.7 miles), and Conway Park train station (0.9 miles).

Benefits

Customers should choose Stena Line Liverpool because of its commitment to safety, sustainability, and customer satisfaction. The company's modern vessels, comfortable amenities, and excellent customer service set it apart from other ferry services in the industry. Stena Line Liverpool also offers competitive pricing and flexible booking options to cater to customer needs.

Good to Know

Customers should be aware that Stena Line Liverpool has strict safety measures in place, including mandatory face coverings and social distancing protocols. The company also has a pet-friendly policy, allowing customers to bring their furry friends on board for a small fee.

Reviews

Customers have praised Stena Line Liverpool for its reliable service, comfortable vessels, and excellent customer service. Many have also commended the company's commitment to sustainability and safety, making it a top choice for ferry transportation.

Amenities

  • amenity
    wi-fi
  • amenity
    air conditioning
  • amenity
    seating
  • amenity
    food service
  • amenity
    wheelchair accessibility
  • amenity
    parking
  • amenity
    luggage storage
  • amenity
    security checkpoint
  • amenity
    restroom
  • amenity
    atm

FAQ

What routes do your ferries operate and what is the schedule?

We operate ferries between Liverpool and Belfast, and between Liverpool and Dublin. Our schedule varies depending on the time of year, but we have multiple departures each day for both routes. You can check our website or contact our customer service team for the most up-to-date schedule.

What types of vehicles can be transported on your ferries?

We can transport cars, motorcycles, vans, minibuses, coaches, and trucks on our ferries. We also have special rates for bicycles. However, we do not transport hazardous materials or oversized vehicles. Please check our website or contact our customer service team for more information.

How much does it cost to transport a vehicle and/or passengers?

The cost of transporting a vehicle and/or passengers varies depending on the route, time of year, and type of vehicle. We have different fare classes available, including economy, flexi, and premium, each with different prices and benefits. You can check our website or contact our customer service team for a quote.

What safety measures do you have in place for passengers and vehicles?

We take passenger and vehicle safety very seriously. Our ferries are equipped with modern safety equipment, including life jackets, lifeboats, and fire extinguishers. We also have trained crew members on board to assist passengers in case of an emergency. Vehicles are secured on the ferry deck during transit to prevent movement or damage. Additionally, we conduct regular safety drills and inspections to ensure the highest level of safety for our passengers and vehicles.

What is your policy in case of delays or cancellations?

In the event of a delay or cancellation, we will do our best to accommodate you on the next available sailing. If that is not possible, we will provide a full refund or credit for a future sailing. We also offer compensation for certain delays or cancellations under our Passenger Rights Policy. Please check our website or contact our customer service team for more information.

Reviews

  • Django_WoT

    26-05-2023

  • nev6363

    Always pleasant and no problems ever

    26-05-2023

  • Nigel Cheesebrough

    Busy port , office staff helpful

    26-05-2023

  • Geoff Lyness

    We had a deluxe cabin on our trip to Liverpool this time and can only say that this was one of the best decisions we made. we were so relaxed from the start of our trip but what really makes the trip are the Stena Line staff from every part of the ship they are a credit to your company so we'll done and keep up the great work guys we will definitely be booking again soon

    24-05-2023

  • Andrejus Cernenka (ACE)

    22-05-2023

  • VINOTH

    20-05-2023

  • Santhanam Selvam

    20-05-2023

  • Laurence Challinor

    The longest haul to Belfast or Dublin good package deals from time to time make it a good day out in either of the beautiful cities Busy at times with the heavy haul

    20-05-2023

  • Joel G

    20-05-2023

  • gerry mcloughlin

    20-05-2023