Ds Automobiles Dealers

Stellantis &You DS Store West London

Stellantis &You DS Store West London is a dealership specializing in DS Automobiles. Located in London, England, they offer a wide selection of cars, boats, and motorcycles. As a trusted dealer, they provide exceptional customer service and strive to meet the needs of their clients.

Introduction to Stellantis &You DS Store West London

Stellantis &You DS Store West London is a car dealership that specializes in DS Automobiles. The company was formed in 2021 as a result of the merger between two major car companies, PSA Group and Fiat Chrysler Automobiles. Stellantis &You DS Store West London offers a unique car-buying experience, with a focus on luxury and innovation.

Services & products

Stellantis &You DS Store West London offers a range of services, including sales, financing, and maintenance of DS Automobiles. Customers can buy both new and used cars from the dealership. Additionally, the company offers car customization services, allowing customers to personalize their vehicles to their liking.

Location

Stellantis &You DS Store West London is located on Chiswick High Road in London, England. The area is known for its high-end shops, restaurants, and cafes, making it a popular destination for both locals and tourists. The nearest public transportation options are Chiswick Park Station, Turnham Green Station, and Gunnersbury Station, all of which are within a mile of the dealership.

Benefits

Customers should choose Stellantis &You DS Store West London because of the company's commitment to luxury, innovation, and customer satisfaction. The dealership offers a wide range of cars and customization options, as well as financing and maintenance services. Additionally, the company has a team of knowledgeable and friendly staff who are dedicated to helping customers find the perfect car.

Good to know

Customers should be aware that Stellantis &You DS Store West London specializes in DS Automobiles, and may not carry other brands of cars. Additionally, the dealership's location on Chiswick High Road can be busy and congested at times, so customers should plan accordingly.

Reviews

Customers have praised Stellantis &You DS Store West London for its exceptional customer service, knowledgeable staff, and high-quality cars. Many customers have also noted that the dealership offers a unique and personalized car-buying experience.

Amenities

test drive
financing
leasing
warranty
parts
service
online booking
free wi-fi
refreshments

FAQ

What is your dealership's warranty policy for new and used vehicles?

At Stellantis &You DS Store West London, we offer a comprehensive warranty for both new and used vehicles. Our new vehicles come with a standard manufacturer's warranty, and we also offer extended warranty options. Our used vehicles come with a warranty that covers major components and systems for added peace of mind.

Can I view and test drive multiple models before making a purchase?

Yes, we encourage our customers to view and test drive multiple models before making a purchase. Our knowledgeable sales team will be happy to assist you in finding the perfect vehicle that suits your needs and preferences.

Are there any financing options available for purchasing a vehicle from your dealership?

Yes, we offer a range of financing options to help our customers purchase their desired vehicle. We work with various lenders to provide competitive rates and flexible payment plans that fit your budget.

What services does your dealership offer for vehicle maintenance and repairs?

At Stellantis &You DS Store West London, we have a state-of-the-art service center staffed with certified technicians who can handle all of your vehicle maintenance and repair needs. We offer everything from routine maintenance services to major repairs, and we use genuine OEM parts to ensure the quality and longevity of your vehicle.

Is there a trade-in program available for customers looking to exchange their current vehicle for a new one?

Yes, we offer a trade-in program for customers looking to exchange their current vehicle for a new one. Our team will provide a fair and competitive appraisal of your vehicle, and we can apply the trade-in value towards the purchase of your new vehicle.

Reviews

Andrey Shelomentsev

Danella Betts was really helpful today and showed me the whole range of DS vehicles. Amazing service and attention.

20-05-2023
Luis Vazquez

**Update... Oh dear... lift is broken, not accepting MOTs... nearest dealership, Chingford. Just useless.** Aftersales desperately understaffed, nice enough people, but not enough of them. Courtesy car booked months in advance, always some drama to actually get it on the day. Service itself is fine, but not sure how DS can claim any luxury credentials, when 9 times out of 10 you're seen by a Peugeot Service person.

13-05-2023
Pete Doy

Continuing the worse customer service. Nearly a month of having my car in for a battery problem and after multiple calls to the service department with no answer I contacted DS customer care team. Was told by them after a week of trying that they were unable to get hold of the service department either. This company are only interested it talking your call in sales and provide the worse after sales service I have ever experienced. Avoid

13-05-2023
Sedat Oguzturk

I have been calling Chiswick branch all day long, not able speak to anybody, they don’t answer the calls

27-04-2023
Roseann ayton

Accompanied friend to do test drive of DS4 (pre booked 1 week in advance). Assistant Manager greeted us with glare and 'u alrite' - no good morning! Claimed that no DS4 available for test drive - despite us being surrounded by DS4 cars! Utterly appalling customer service , Assistant Manager needs to be demoted and should not be allowed near any customers! Horrible car showroom , horrible staff. AVOID!!

27-04-2023
Pete Doyle

Visited on 3 occasions to drop my car off for service and there is never anyone at the DS service desk. Staff left me waiting there for 45mins on each occasion before seeing me at the Peugeot desk despite me owning a DS car. Worse customer service

27-04-2023
Elroy Cahill

Incredibly poor service. After two visits could not solve issue with my DS blueHDi. Difficult to speak to someone, had to chase for updates on status of vehicle. Yet happy to charge an arm and leg for poor/mediocre service. Following relocation, it highlights just how poor service here actually is, new DS dealer near me is efficient, helpful and communicates quickly and does not need to be chased.

27-04-2023
Jennifer Rifai

Excellent service and sales. Friendly and helpful staff. Cannot recommend them highly enough. Totally delighted with our new car.

27-03-2023
Ricki Dango

The showroom is very modern and well show case. Tea and coffee was available. Car parking was available and easy to find. The car park takes you to the main entrance. Excellent show room.

27-03-2023
Chris M

Terrible customer service. Each time I come here there is an issue. If you want a courtesy car you need to book months in advance only to be given the most basic car with the fuel warning light on, unlike other brands whose courtesy car is a like for like. Brought the car in for a recall only to be told they needed it overnight (not informed of this beforehand) and there were no courtesy cars available. Had to reschedule thereby wasting 3hrs driving there and back. Another time brought the car in for a service while you wait, 6 hours later it was ready. Meant to have a wash as part of service, on 3 occasions this wasn't done. Judging by overheard conversations in the showroom I'm certainly not alone in experiencing bad service. DS is meant to be a premium brand and I expect better with a £50k car. This'll be my first and last DS.

27-02-2023