Steamforged Games Ltd
Steamforged Games Ltd is a toy and game manufacturer based in Salford, England. They specialize in creating high-quality games and toys for all ages. Their products can be found in shops and shopping centers around the world. Steamforged Games Ltd is committed to providing their customers with the best possible products and service.
Introduction to Steamforged Games Ltd
Steamforged Games Ltd is a British toy and game manufacturer that was founded in 2014. The company is known for producing unique and high-quality games that are loved by its customers. Steamforged Games Ltd is unique in the sense that it specializes in creating board games that are based on popular video games, such as Dark Souls and Resident Evil 2. The company's mission is to provide customers with an immersive and engaging gaming experience that they can enjoy with their friends and family.Services & Products
Steamforged Games Ltd offers a wide range of products and services to its customers. The company's main products are board games that are based on popular video games. Additionally, the company also offers a variety of accessories and expansion packs for its board games. Steamforged Games Ltd also provides excellent customer support and has a strong online presence, making it easy for customers to access its products.Location
Steamforged Games Ltd is located in Salford, England. The area is known for its vibrant and diverse community, with many shops and restaurants in the surrounding area. The closest public transportation options to the company's location are the Broadway Metrolink Station, the Salford Quays tram stop, and the Exchange Quay tram stop.Benefits
Customers should choose Steamforged Games Ltd because of the company's commitment to quality and customer satisfaction. The company's products are known for their unique and immersive gameplay, making them stand out from other board games on the market. Additionally, Steamforged Games Ltd provides excellent customer support and has a strong online presence, making it easy for customers to access their products and get the help they need.Good to know
Customers should be aware that Steamforged Games Ltd specializes in board games that are based on popular video games. While this makes their products unique and engaging, it may not be the right fit for all customers.Reviews
Customers rave about the quality and uniqueness of Steamforged Games Ltd's products. They appreciate the company's commitment to customer satisfaction and the excellent customer support they provide. Overall, customers highly recommend Steamforged Games Ltd to anyone looking for a fun and engaging board game experience.Amenities
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online shopping -
delivery
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after-sale support
FAQ
What safety measures do you have in place to ensure that your products are safe for children to use?
At Steamforged Games, we take the safety of our products very seriously. We follow all relevant safety regulations and standards, and all of our products undergo rigorous testing and inspection to ensure they are safe for children to use. We also include age recommendations and safety warnings on our packaging to help parents make informed decisions.Can you provide information about the materials used in your products and their safety standards?
We use high-quality materials in our products, and we ensure that they meet all relevant safety standards and regulations. We work closely with our suppliers to ensure that all materials used in our products are safe for children to use. If you have any specific questions about the materials used in a particular product, please don't hesitate to contact us.What is your return and exchange policy?
We want all of our customers to be completely satisfied with their purchases. If you are not satisfied with a product you have purchased from us, please contact us within 14 days of receiving the product to arrange a return or exchange. Please note that products must be returned in their original packaging and in new, unused condition. We will provide a full refund or exchange upon receipt of the returned item.Can you provide testimonials from satisfied customers who have purchased your products?
We are proud to have many satisfied customers who have purchased our products. You can find testimonials from some of these customers on our website, as well as on third-party review websites. We encourage all of our customers to leave feedback and reviews of our products so that we can continue to improve and provide the best possible experience for our customers.Do you have any certifications or awards that speak to the quality and safety of your products?
Yes, we have received several certifications and awards that speak to the quality and safety of our products. These include the CE mark, which indicates that our products meet the health, safety, and environmental standards set by the European Union, and the ASTM International safety standard for toys. We are also proud to have received several awards for our innovative and high-quality products.Reviews
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Michael Badger
Extremely unhelpful. Avoid
20-05-2023
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Luis Navarro Garcia
Be very careful. My company purchased a table game from them and, more than a month later, we haven't received it, even when they charged us for it. We have tried to contact them several times and they have systematically ignored us.
27-04-2023
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Sven Emmert
Orderd online in Febuary 2023, all items were (and still are) shown as IN STOCK. So far I havent recived any items yet (41+ days later). I do understand that due to the cyber attack on the royal mail service, it can take a bit longer to ship but 6 weeks without any information is getting rediculous & annoying. I tried to contact them via their online tools (like 3 times in the last 2 weeks) but I guess thats only for show as there is no replay / reaction. Can not recommend
27-04-2023
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Jordan
27-02-2023
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V S
Probably too late to leave a comment now, but for those of you who are interested in purchasing the Dark Souls RPG book (or any other preorder item), I want to share my experience with my transaction with Steamforged Games personnel (I won't give out names as I think its a company issue as a whole... yet). In short DO NOT purchase/preorder this product, if you are really interested wait for it to be officially released at your local game store. My physical copy has been delayed for more than 8 months now, and when I submitted a request ticket on their (frankly horrible help site) all I got was some vague responses as " its on its way" or "refer to website". I sent multiple tickets to check the status of my purchase. Finally I asked to cancelled my refund, which they at first vaguely replied that my purchase was scheduled to ship at the end of that same month I filed for a refund. I confirmed I wanted to still cancel my order. and they claimed it will get processed through some third party site shortly. I am STILL currently waiting for my money back after about 4 weeks now. I will not be buying from Steamforged Games anymore or any other future product they release.
27-12-2022
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Anjuju
They say they have customer support, but after months of trying I havnt experienced much of it, nor has it helped me
27-08-2022
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Fred
There's a lot of bad reviews here but not sure if people are used to Kickstarter as delays are the norm especially atm. And the latest one where extra postage money was needed wasn't great, but there's some crazy inflationary pressures atm so I get it. I've KS'ed two of their games. Received a lot of extra content. And boy, Oathsworn is an amazing product. Very original features and a great game so I'm following them for future
27-07-2022
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Le GuyInGreen
Have to say, quality of the items are absolutely astounding and I'm very glad I was shown SFG by my local Table Top Gaming event held by Dungeons & Flagons in Manchester. Absolute collectibles and brilliant table top adaptations of video games. Will be obtaining more hopefully.
27-06-2022
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Chris Jernigan
Hey Steamforged Games, I have been requesting a full refund on my purchase of the Dark Souls Roleplaying game that I have never received due to issues with the books. I have submitted 6 customer support tickets, spoken with 2 different reps, and waited OVER 30 DAYS. Is this your normal business model? I would avoid this company at all cost and I will be contacting them directly via their phone number.
27-06-2022
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Kevin Williams
Thank you very much for your donations to our Ukrainian Appeal Bonus Ball. Really kind of you.
27-05-2022
