Nurses' Agencies & Care Agencies

Starcover Health and Social Care

Starcover Health and Social Care is a healthcare and medicine company located in Leeds, England. They specialize in providing services related to nurses' agencies and care agencies.

Introduction to Starcover Health and Social Care

Starcover Health and Social Care is a healthcare and nursing agency based in Leeds, England. The company was founded in 2010 with the aim of providing high-quality care services to individuals in need. What makes Starcover unique is their personalized approach to care, which ensures that each client receives individualized attention and support.

Services & products

Starcover Health and Social Care offers a range of services to its clients, including nursing and home care, respite care, and palliative care. They also provide staffing solutions to hospitals, nursing homes, and other healthcare facilities.

Location

Starcover Health and Social Care is located in the Harehills area of Leeds, which is known for its diverse community and vibrant atmosphere. The area is home to many small businesses, including restaurants, cafes, and shops. There are several public transportation options nearby, including the Harehills Lane bus stop, which is a 2-minute walk away.

Benefits

Customers should choose Starcover Health and Social Care because of their commitment to providing compassionate, high-quality care. The company has a team of skilled and experienced healthcare professionals who are dedicated to ensuring the well-being of their clients. They also offer flexible staffing solutions to healthcare facilities, which helps to ensure that patients receive the care they need.

Good to know

Customers should be aware that Starcover Health and Social Care is a registered nursing agency with the Care Quality Commission (CQC), which is the independent regulator of healthcare and social care services in the UK.

Reviews

Customers have praised Starcover Health and Social Care for their professionalism, reliability, and high-quality care services. Many have noted that the staff are friendly and compassionate, and that they go above and beyond to ensure the well-being of their clients.

Amenities

24-hour care
home visits
private nursing
respite care
companionship
care planning
medication administration
personal care
mobility assistance
domestic assistance
shopping assistance
meal preparation
social support

FAQ

What types of services do you offer, and what is the quality of care provided by your agency?

We offer a range of healthcare and social care services, including nursing care, domiciliary care, live-in care, respite care, and more. Our agency is committed to providing high-quality care that meets the needs and preferences of our clients. We have rigorous recruitment and training processes in place to ensure that our healthcare professionals are highly skilled and experienced, and we regularly monitor and review the care we provide to ensure that it meets the highest standards.

How do you select and train your healthcare professionals, and what qualifications and experience do they have?

We have a rigorous recruitment process in place to ensure that we only hire the most skilled and experienced healthcare professionals. We conduct thorough background checks and interviews, and we only select candidates who have the necessary qualifications and experience to provide high-quality care. We also provide ongoing training and development opportunities to ensure that our healthcare professionals are up to date with the latest best practices and techniques.

What is your process for matching caregivers to clients, and how do you ensure compatibility and trust between them?

We take a personalized approach to matching caregivers to clients, taking into account their preferences, needs, and personalities. We also ensure that our healthcare professionals are fully briefed on the needs and preferences of each client before they start providing care. We take trust and compatibility very seriously, and we always strive to build strong relationships between our caregivers and clients based on respect, empathy, and trust.

What is your pricing structure, and are there any hidden fees or costs I should be aware of?

Our pricing structure is transparent and straightforward, and we do not have any hidden fees or costs. We provide a detailed breakdown of our fees and charges upfront, and we work closely with our clients to ensure that they understand the costs involved before they start receiving care. We also offer flexible payment options to make our services more affordable and accessible.

How do you handle complaints, issues, or emergencies, and what support can I expect from your agency in these situations?

We have a robust complaints and feedback process in place to ensure that our clients' concerns are addressed promptly and effectively. We take all complaints and issues seriously, and we work closely with our clients to resolve them in a timely and satisfactory manner. We also have emergency procedures in place to ensure that our clients

Reviews

Theresa Anagonou

29-10-2022
Abieyuwa Julius

29-06-2022
Farai Chifamba

29-05-2022
mimi Ndlovu

Positive: Professionalism, Quality, Responsiveness, Value

29-05-2022
Deborah Waters

29-05-2022
Debbie Mallinder

29-05-2022
Jeri Mak

29-05-2021
Sue Dawes

Positive: Professionalism, Quality, Responsiveness

29-05-2021
Stella Knox

The care my Dad received in the last month of his life was truly outstanding. Sam & Adam were constants in his care and with 3 visits a day they built up a wonderful relationship with him, despite his dementia and frailty in the last weeks. There were so many times when he had seemed unresponsive but when the ‘lads’ appeared he would talk, sing, salute (!) and ‘God bless’ them. They were so caring, emphatic and professional, maintaining his dignity at all times & gave my Mum & I so much support & showed us so much kindness. They made such a difference in such difficult days. We’re forever grateful that with this support, together with our amazing NHS we were able to keep Dad at home & be with him until the end, which we especially appreciated during the COVID restrictions. Lee & Ruth also cared for Dad with sensitivity and professionalism and With our whole family we thank Starcover for all you did for Dad & for us.

29-05-2020
Tor Glover

Absolutely top class.Cannot begin to say just how impressed we were with the care that our Dad received from this agency in the last few months of his life.We were dreading having different carers every day,but were amazed to have the same two people daily.Both were just perfect,one was a very knowledgeable trained nurse,the other was simple the most caring and empathic person ever.Both read Dad's mood and behaved accordingly,if he wanted his own space he was given it,if he wanted a chat or a laugh,both were readily and genuinely available. Our Dad really was given the best care at the time he most needed it and we feel lucky and privileged to have met Sam and Lee.

29-05-2020