Star Autos
Star Autos is a company based in Rowley Regis, England that specializes in Automobile Storage Facilities and Warehousing & Storage services. They provide secure and reliable storage solutions for vehicles of all types. With their convenient location and expert staff, Star Autos is the perfect choice for anyone in need of safe and secure vehicle storage.
Introduction to Star Autos
Star Autos is a company that specializes in automobile storage facilities and warehousing. The company was established several years ago with the goal of providing efficient and secure storage services to car owners. What makes Star Autos unique is their commitment to providing top-notch service to their customers, ensuring that their cars are safe and secure.Services & products
Star Autos offers a range of services to their customers, including long-term and short-term storage options. Customers can also opt for additional services such as car detailing and maintenance services. The company is also equipped to handle high-end and luxury vehicles, ensuring that every car is kept in pristine condition.Location
Located in Rowley Regis, England, Star Autos is situated in an area that is known for its bustling businesses. Customers can expect to find various retail stores, cafes, and restaurants in the vicinity. The area is also well-connected by public transportation, with the closest options being the Rowley Regis train station (0.2 miles), the Blackheath train station (1.2 miles), and the Cradley Heath train station (1.3 miles) from the company.Benefits
Customers should choose Star Autos for their automobile storage needs because of the company's commitment to safety and security. The company employs state-of-the-art security systems to ensure that every car is protected. Additionally, their team of experienced professionals is dedicated to providing top-notch service to every customer.Good to know
Customers should be aware that Star Autos requires all cars to have valid insurance and road tax. Additionally, customers should notify the company if they plan to retrieve their car outside of regular business hours.Reviews
Customers have praised Star Autos for their excellent service and commitment to safety. Many have mentioned how secure they feel leaving their cars with the company, and how well-maintained their vehicles are upon retrieval.Amenities
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security system -
climate control
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insurance
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vehicle detailing
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towing service
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open parking
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roadside assistance
FAQ
What security measures do you have in place to ensure the safety of my vehicle?
At Star Autos, we have 24/7 security monitoring, gated access, and on-site personnel to ensure the safety and security of your vehicle.Are there any additional fees or charges I should expect beyond the monthly storage fee?
We do not charge any additional fees beyond the monthly storage fee. However, if you require any additional services such as cleaning, maintenance, or transportation, those services may have additional charges.What access do I have to my vehicle while it is in storage?
You will have limited access to your vehicle while it is in storage. We require advanced notice for any access requests, and we will escort you to your vehicle.Can you accommodate special requests such as indoor storage or climate control?
Yes, we offer both indoor storage and climate control options for our customers. Please let us know your specific requirements, and we will work with you to find the best solution.What insurance options are available for my vehicle while it is in storage?
We offer insurance coverage for all vehicles stored at our facility. Our insurance options include comprehensive coverage, theft and fire protection, and liability coverage. Please speak with one of our representatives to learn more about our insurance options.Reviews
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Curts Enterprise
Had my car recovered here, staff were rude when I collected it, bits of the car was missing, and stuff from inside the car was missing. Stolen and recovered admitted, but considering I found my own vehicle then had the police have it recovered for forensics, I very much know half my stuff was in the vehicle, when I collected it, my stuff was vanished.. theft has clearly taken police on Star Autos grounds!, absolute shocking service.. when confronted, I was given abuse and attitude from the staff, who think they are above the law because they are police approved contractors. Nice way to run a business..
27-04-2023
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Tanvi Raut
God help you if your car ends up here - lied to multiple times and denied access to my own vehicle and my own possessions. Shocking service to say the least. EDIT MISS Raut would like to say that had the owner actually taken 5 minutes and reviewed our issue, they would, at the very least know I am a woman. (Their response has now conveniently been deleted) Secondly, while the apparent reason for denying me access to my things was told to me, I wasn't aware that star autos would lie to insurance and claim that I was always able to access my things when infact I was not, as confirmed by your response. As a result of these lies, I was forced to travel much further away to collect my things -something that could have been avoided had star autos not been incompetent.
27-03-2023
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Joey Auto
A great company to deal with. Picked a vehicle up from these guys last week and they were nothing but friendly and helpful. Thanks again all at star autos
27-02-2023
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Shazad Ali
Thankyou to Sean and the team for making my pick up for a customer as easy and pleasant. Very nice people nice to talk to love to do business again with Star Autos. Even thow it was busy Sean still managed to get me in out with no problems. He even took my contact number and gave me a call when car was ready to leave the gate and we all hate waiting around lol. Na honestly you made my day easy. Thankyou once again to Sean and the team 💙👍
27-02-2023
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Krishna Agravat
For being there under circumstances that were traumatic, the service given to me by the company was fantastic! Apologetic for any delays, it was clear I had visited at a busy time. A big thank you to Andy, who was such a kind gentleman, he could see how upset I was, and he helped me move things and even gave me the positive mindset chat that I needed.
27-01-2023
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Don Et-Virtute
The staff in the yard were excellent
27-12-2022
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Alex Brown
Had a car that was stored there for 2 weeks as it was needed for evidence from West Midlands Police. When it was released, my insurance failed to collected the car on 3 separate instances. The reception staff were always polite, helpful and responded with good humour, even though they had been messed around alot with failed collections. Thank you for your assistance in what has been a very difficult time with an incompetent insurer.
27-12-2022
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Parminder Jutla
I just went to Star Auto recovery blackheath to recover my wife's vehicle and was met by Sean Tudor... Top bloke who was professional, attentive, helpful and humble... Amazing customer service. Not only did he give us our vehicle back but also gave names and numbers of those who could help us with parts. Thank you Sean,👍
27-11-2022
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Sam C
Very efficient, polite and reasonable, much appreciated for making an awful experience palatable.
27-07-2022
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Nash Khan
I had my car impounded by the police for having so called illegal side window tint. Went over to Star Auto garage after getting everything ticked off at the station. All I can say is that Stewart is an amazing guy! He helped me throughout, from the moment I stepped foot in the garage he was hands on in dealing with all the paperwork and made some calls to get the officers charged removed! He could have simply refused to help me, but him along with one of his workers Phill, came out with little blades to tear off all the tint and handed the car over with a smile.such amazing guys! So for those that bad mouth Stewart need to stop and give him a chance, he’s only doing his job, his hands are tied. Anyhow Thanks Stewart you’re the best! Thank you for all your help, I was so stressed all day today, but you made it all better! 👍
27-07-2022
