Staingard
Staingard is a company based in Ellesmere Port, England that specializes in providing a range of household services. Their services include leather cleaning, furniture rentals, furniture repair, and interior design. They are known for their expertise in furniture and interior design, making them a go-to choice for those looking to spruce up their homes. Additionally, their furniture repair shops are highly regarded for their quality workmanship. Staingard is a trusted name in the industry and is committed to providing excellent services to their clients.
Introduction to Staingard
Staingard is a company based in Ellesmere Port, England that has been serving customers since 1989. They specialize in providing high-quality furniture care products and services to homeowners, businesses, and furniture retailers. Their unique selling point is their expertise in Leather Cleaning Services and Furniture Repair Shops, which sets them apart from other companies in the same industry.Services & Products
Staingard offers a wide range of services and products to meet the needs of their customers. They provide professional cleaning and protection services for leather and fabric furniture, as well as repair and restoration services for damaged furniture. They also offer Furniture Rentals for events and temporary use. In addition, they provide Household Services such as stain removal, upholstery cleaning, and carpet cleaning. Customers can also purchase their own furniture care products, including cleaning solutions, protectors, and stain removers.Location
Staingard is located on Telford Road in Ellesmere Port, a bustling commercial area with a variety of businesses and shops. Customers can expect to find a mix of retail stores, restaurants, and service providers in the vicinity. The area is easily accessible by public transportation, with the closest bus stop, Ellesmere Port Railway Station, located just 0.5 miles away. Other nearby options include Stanlow & Thornton Railway Station (1.5 miles) and Hooton Railway Station (1.9 miles).Benefits
Customers should choose Staingard for their exceptional customer service and industry expertise. They offer comprehensive cleaning and repair services for furniture, as well as top-quality products for customers to use at home. Their experienced staff are knowledgeable and friendly, and are always available to answer questions and provide advice.Good to know
Customers should be aware that Staingard only provides services in the United Kingdom. They also offer a 5-year Staingard Warranty for customers who purchase their products, which provides extra protection and peace of mind.Reviews
Customers rave about the excellent service they receive from Staingard. They praise the company for their professionalism, expertise, and attention to detail. Many customers have reported that their furniture looks brand new after being serviced by Staingard, and they appreciate the company's commitment to customer satisfaction.Amenities
-
stain removal -
odor removal
-
waterproofing
-
protection
-
cleaning
-
repair
-
refinishing
-
restoration
-
delivery
-
insurance
-
customization
-
online booking
-
discounts
-
upholstery services
-
wood refinishing
-
leather repair
-
antique restoration
-
custom furniture
-
furniture assembly
-
cushion replacement
-
recliner repair
-
furniture stripping
FAQ
How experienced are your technicians in cleaning leather furniture and what training have they received?
Our technicians are highly experienced in cleaning leather furniture and have received extensive training in this area. They are knowledgeable about different types of leather and know how to clean them properly without causing damage.Are there any hidden fees or charges that I should be aware of when renting furniture from your company?
No, we are transparent about our pricing and there are no hidden fees or charges when renting furniture from us. The price we quote you is the price you will pay for the duration of your rental period.Can you provide me with a quote for my specific rental needs?
Yes, we can provide you with a quote for your specific rental needs. Simply provide us with the details of what you require and we will give you a competitive quote.How do I return the furniture once my rental period is over?
Returning the furniture is easy. Simply contact us to arrange a suitable time for us to collect the furniture from your premises. We will then come and collect it at the arranged time.Are your technicians certified and experienced in furniture repair?
Yes, our technicians are certified and highly experienced in furniture repair. They have received extensive training in this area and are knowledgeable about different types of furniture and how to repair them properly.Reviews
-
J Mathew
Absolutely rubbish company, wasting money really disappointed
27-04-2023
-
Mohammed Bhimani
Do not get any policies with this company absolutely horrendous they will not pay or repair and they will promise but will not deliver
27-03-2023
-
fed p
One morning, having notice some scratches on our new sofa I checked our insurance policy Staingard and it indeed covers for cat scratches. We purchased the insurance when we received the sofa few months back. A gentleman from HomeServe (another notorious 1 star company) came and took some pictures and a video of the scratches caused by our cat on the brand new sofa. The response of Staingard is, of course, in their own favour and they can not refund or repair. See official response below. Our cat indeed scratched the sofa in 1 single night last week but of course this can not be proven, how can we? So "de facto", no claim for cat scratches has been even paid out by Staingard as we haven't found a way to talk with cats and get a clear response yet. In this case, Staingard insurance service in pointless and just not worth the money spent (£150). They are jury and judge at the same time, like they will know if our cat if the damage was done in a single incident or the cat applied in multiple occasions her nails of the leather sofa... This is a kind of policy the sofa company will sell anyone in order to make customers believe there is some sort of reassurance behind leather sofas defects and scratches but it is just a legalised scam in which insurer and sofa company make some extra money out of our pockets! Official response from Staingard (only based on their own assumptions and impossible to prove): We will NOT pay the claim costs arising from - Pet damage which is extensive and/or not a single incident Claims Procedure In order to make a claim you must notify the service provider as soon as possible after the incident, and in any event no later than 7 working days after the occurrence. Any delay in notification may result in permanent damage and will invalidate your claim. We have observed the damage to the furniture and as detailed under what is covered although we cover pet damage under accidental damage we have deemed this claim to be extensive and/or not a single incident. We have fully reviewed the details submitted within your claim and found that the damage is extensive and/or not s single incident has indeed occurred as a result of the above as suggested. The meaning to the definition of extensive is that the damage has affected a large area of the furniture. The definition of not a single incident is of damage that been allowed to happen on more than one occasion. In addition, your policy does state that damage should be reported within 7 working days. The longer the damage is left and following the normal usage of the furniture it will further affect the furniture and in some incidents have a detrimental effect on the item leaving it beyond repair. Therefore, having carefully considered all the information available to us and the terms and conditions of the warranty, I regret that we are unable to accept your claim on this occasion. Whilst I appreciate you may be disappointed with this decision, we trust we have been able to fully explain our position in this matter. Yours sincerely Warranty Department
27-12-2022
-
Chris Lee
27-10-2022
-
Graeme Jones
Very good service helpful engineer and very curtiouse
27-09-2022
-
Rachel Hyde
Also had two policies with this company. Not worth the paper it's written on. Any excuse to reject the claim they will. Disgusting company and morales.
27-09-2022
-
John Cooley
27-07-2022
-
jim lewis
Fantastic service from Stacey
27-05-2022
-
Robert Hollis
I will never use this company again I have waited nearly 8 months from the start till now to get my furniture repaired under warranty one excuse after another bad attitude thay were not interested.
27-05-2022
-
Suze Suze
Absolutely rubbish.. my son has illness so stained chair 2 months old. Man called said he couldn’t do anything and a new cover would be sent. Now refused claim. Discrimination to illness and also it is covered by accidents ….which it was and couldn’t be helped. Waste of money will be taking further
27-05-2022
