Staffordshire Mental Health Telephone Helpline
Staffordshire Mental Health Telephone Helpline is a mental health service provider based in Stoke-on-Trent, England. They offer a telephone helpline service to support individuals who are experiencing mental health issues. The company is committed to providing high-quality healthcare and medicine services to their clients.
Introduction to Staffordshire Mental Health Telephone Helpline
Staffordshire Mental Health Telephone Helpline is a non-profit organization founded in 2010 that provides mental health services to individuals in need. The company's main purpose is to offer a listening ear to those who are struggling with mental health issues and to provide them with support and guidance. What makes this company unique is that it operates a 24/7 telephone helpline that is staffed by trained professionals who are able to provide immediate assistance and referrals to other mental health services.Services & Products
Staffordshire Mental Health Telephone Helpline offers a variety of mental health services to individuals in need. These services include crisis intervention, emotional support, and information and referrals to other mental health services. Customers cannot buy any products from this company as it is a non-profit organization.Location
Staffordshire Mental Health Telephone Helpline is located in Whittle Court, 5 Town Rd, Hanley, Stoke-on-Trent ST1 2QE, United Kingdom. The area is surrounded by various businesses such as cafes, restaurants, and shops. Customers can expect to experience a friendly and welcoming atmosphere in the area. The company is located near public transportation options such as Hanley Bus Station (0.3 miles), Stoke-on-Trent railway station (1.3 miles), and Longport railway station (2.2 miles).Benefits
Customers should choose Staffordshire Mental Health Telephone Helpline because it is a non-profit organization that provides mental health services to individuals in need. The company operates a 24/7 telephone helpline that is staffed by trained professionals who are able to provide immediate assistance and referrals to other mental health services. The company's main goal is to provide support and guidance to individuals struggling with mental health issues.Good to Know
Customers should be aware that Staffordshire Mental Health Telephone Helpline is a non-profit organization and does not provide any medical or legal advice. The company's services are strictly limited to emotional support and referrals to other mental health services.Reviews
Customers have praised Staffordshire Mental Health Telephone Helpline for its compassionate and knowledgeable staff. Many customers have reported feeling supported and heard after contacting the company's telephone helpline. The company has received positive reviews for its prompt responses and referrals to other mental health services.Amenities
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counseling -
therapy
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psychotherapy
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psychiatric evaluation
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crisis intervention
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support services
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telehealth
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cognitive behavioral therapy
FAQ
What specific mental health services do you offer?
We offer a range of mental health services including counseling, therapy, and support. Our trained professionals provide services such as anxiety and depression management, addiction counseling, and trauma therapy.Is your staff licensed and accredited in mental health services?
Yes, all of our staff members are licensed and accredited mental health professionals. They have undergone extensive training and hold the necessary certifications and qualifications to provide high-quality mental health services.What is the cost of your services and do you offer insurance or payment plans?
Our services are affordable and we offer various payment options including insurance and payment plans. The cost of our services varies depending on the type of service and the length of the session. We encourage you to contact us directly to discuss pricing and payment options.How long is the typical wait time for an appointment?
Our goal is to provide timely mental health services to our clients. We aim to schedule appointments within a reasonable timeframe and try to accommodate urgent cases as soon as possible. The typical wait time for an appointment may vary depending on the type of service and availability.Do you offer teletherapy or in-person sessions, and what precautions do you take for in-person sessions during the pandemic?
We offer both teletherapy and in-person sessions to our clients. We take the necessary precautions for in-person sessions during the pandemic, such as sanitizing the office space, wearing masks, and practicing social distancing. We also offer teletherapy as an alternative option for those who prefer to receive services remotely.Reviews
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Tobias Chetland
A friend of mine called this mental health helpline number worrying about her husband having desperate problems with his mental health and needed advice and all they said was call the police. This is supposed to be a helpline for advice and all you get told is to call the police and is an utter joke.
27-02-2023
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Alicia Goodall
27-10-2022
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Jazz Palmer
Horrible. They are mostly full of cold people who respond in a completely uncaring uninterested tone. You start to wonder why they work there because most of them clearly don't actually care or if they do they are genuinely terrible at expressing it.
27-05-2022
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Sally Brayshaw
I have nothing but support from this valuble service off&on for 12years when I have needed support
27-05-2020
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Chameleon King
27-05-2019
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Tom Thumb
Terrible line. I'd been calling daily for the past week or so because I suffer Agoraphobia. I'm too scared to reach out for support properly yet so i started it anonymously via anonymous helplines. Yesterday when I rang I spoke to a woman. She was quite rude and said: "we've spoken about you, you keep ringing here." Not only did this make me feel guilty for calling, but i took it as an obvious hint that she had a problem with me calling. I should have seen the signs and not called again, but I'm desperate. I have no support system and felt like I needed to talk to somebody. If you ever know what true desperation feels like you'd understand. I recalled them the next night and guess who's voice I heard on the other end of the line? That same woman! So I hung up on her, and recalled again to get a different person instead. I felt better when I heard a man pick up the phone, but what I got instead of being greeted was. "You've already had a call tonight, everyone only gets one call a night!". I tried to explain and he shouted over me saying he's going to hang up on me. Does that sound understanding to you? Does that sound like a supportive line? They are not understanding people. They're not helpful. I will never call them again. You'd get more empathy and understanding from a homeless man on the streets of Hanley.
27-05-2019
