St Thomas Medical Group
St Thomas Medical Group is a healthcare and medicine company based in Exeter, England. They specialize in medical groups and provide top-quality medical services to their patients. Their commitment to excellence and patient satisfaction is evident in their work.
Introduction to St Thomas Medical Group
St Thomas Medical Group is a healthcare company based in Exeter, England. The company has been in operation for many years and has a strong reputation for providing quality medical care. What makes this company unique is their dedication to ensuring that their patients receive the best possible care.Services & Products
St Thomas Medical Group offers a range of medical services to their patients. These services include general medical consultations, vaccinations, health screenings, and more. Additionally, the company also offers specialized services such as women's health and mental health services.Location
St Thomas Medical Group is located in the heart of Exeter, a bustling city in the southwest of England. The area is home to a variety of businesses, including shops, restaurants, and other medical practices. Public transportation options near the practice include St Thomas Train Station, which is just a few minutes' walk away, as well as several bus stops within a short distance.Benefits
Customers can trust St Thomas Medical Group to provide them with the highest quality medical care. The company's team of experienced medical professionals is dedicated to ensuring that patients receive personalized care that meets their individual needs. Additionally, the practice is equipped with state-of-the-art medical equipment, ensuring that patients receive cutting-edge treatment.Good to Know
Customers should be aware that St Thomas Medical Group operates on an appointment-only basis. Patients should schedule an appointment ahead of time to ensure that they are able to see a medical professional in a timely manner.Reviews
Customers rave about the care that they receive at St Thomas Medical Group. Patients appreciate the personalized attention that they receive from the medical professionals, as well as the quality of care that they receive. Many patients also note that the practice is clean, modern, and well-equipped.Amenities
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appointment scheduling -
online bill payment
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insurance acceptance
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wheelchair accessible
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on-site lab
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extended hours
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patient portal
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specialty care
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primary care
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prescription refills
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vaccinations
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health screenings
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imaging services
FAQ
What specific medical services do you offer?
At St Thomas Medical Group, we offer a wide range of medical services including general check-ups, vaccinations, chronic disease management, minor surgeries, and mental health services.Do you accept my insurance plan?
We accept a variety of insurance plans, but it is best to check with our office staff to confirm if we accept your specific plan.Are all the medical professionals in your group licensed and certified?
Yes, all of the medical professionals in our group are licensed and certified in their respective fields.What is your policy on emergency appointments?
We understand that emergencies can happen and we will do our best to accommodate you as soon as possible. Please call our office and we will schedule an appointment for you.How do you ensure patient confidentiality?
At St Thomas Medical Group, we take patient confidentiality very seriously. We have strict policies in place to protect your personal and medical information from being shared with anyone without your permission.Reviews
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I'm Griff
I'm posting this on behalf of my partner, as she is bedbound with multiple mobility issues etc. This is about the very poor service given by the prescribing team. I put in a huge list of meds once a month via re order forms. Most months it has items missing, sometimes I phone and ask them to forward the prescriptions, sometimes I don't, it's very frustrating. However, on the 2nd may, I ordered extra items which we needed fairly quickly, went to the pharmacy at Exwick a few days later, they hadn't had them yet. The following Tues (after bank holiday) phoned st Thomas prescribing, only to be put through to the answerphone, left a message with details, phone number etc, no response, did the same next day, exactly the same outcome, and again for a 3rd day, still no response. So, phoned a different dept and was put through to prescribing on (I'd guess) the internal system. I explained the problem and lack of response to be told "we're too busy to answer it" In the mean time, I've put more orders in, a total of 36 items of meds and dressings. Total recieved by us to date sat 13th may, 1. Yes, just one! So my partner has been without some meds and dressings for up to a week. Busy or not, it's about time you realised you're dealing with people who are unwell to various degrees. My OH has a very tough life confined to her bed 24\7 and is deserving of better treatment than this. It's time the management started taking notice of 👆👇 all these complaints and putting it right. St Thomas, how did you ever get a top rating from CQC? End of rant........for now!
15-05-2023
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John Smith
Pathetic service !!! Totally unacceptable!!! Doctors are okay, but the reception stuff horrible …. Completely horrible!!! Unfortunately I’m stuck with this surgery because of my health condition ….. Hopefully things will change in the future….
29-03-2023
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Tim Whale
pathetic service ! Drs are great but the system used is not fit for purpose whoever runs this surgery maybe needs to change profession to running a pub in a brewery to begin with
29-03-2023
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Daniel Lee
Awful 1 month wait to see a gp, only then to find out they booked me somewhere else. Now have a to wait another month. In total a 2 month wait
28-02-2023
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Steph Pick
I wouldn’t recommend. They often ignore requests leaving you waiting ages for an appointment.
28-02-2023
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Anna Szyca
Very very unhelpful. doctors accept only on the phone for a given hour and so they call at what time they want stressing everyone and then they send messages that you do not answer. when calling she (pretended that they did not he says i can't hear and i'm screaming like hear a bad signal or they s he says i can't hear and i'm screaming like - one contradicts the other. terrible people work there aid that they were shouted at, which is already a lie and very disrespectful. I do not know why this clinic exists because it would certainly not help people and we pay taxes for such people.
28-02-2023
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Matthew Pressey
Very stressed right now! I had an appointment this morning but had forgotten the time, I called at 8:30, was in a que, at 8:40 I was number 1 in the que, at 8:55 I was still 1 so hung up and called back, finally got through at 9:15 to be told I'd missed my appointment with Dr Senior and now I cant get another one till 01st feb! I was very clearly distressed on the phone but the person on the other end was not calming in any way, do your staff not have mental health training! I'm now sat in the surgery not knowing what to do! I know I should have remembered but your not helping........
29-01-2023
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Monica Bennett
Local doctor's not always on time
29-11-2022
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James Sanders
Told the doctor about my problems and that I didn't want to be alive by tomorrow. He said he wouldn't help and to get on with it. He didn't care at all so if anything happens it's on this surgery
29-11-2022
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Jack P
Always get a good service. Sometimes difficult to get through when phoning due to staffing pressures but always very helpful receptionists once you do. No complaints. Doctors and nurses always great.
29-11-2022
