St Helens Medical Centre
St Helens Medical Centre is a healthcare facility located in Ryde, England. They specialize in providing medical services to patients in need of healthcare and medicine. As a medical clinic, St Helens Medical Centre is committed to providing quality care to their patients.
Introduction to St Helens Medical Centre
St Helens Medical Centre is a medical clinic located in Ryde, England. The company was founded with the purpose of providing high-quality healthcare and medicine to the community. The clinic has been serving the area for many years and has gained a reputation for its exceptional services. What sets St Helens Medical Centre apart is its team of experienced medical professionals who are dedicated to providing personalized care to each patient.Services & products
St Helens Medical Centre offers a wide range of medical services, including general consultations, health screenings, immunizations, and minor surgical procedures. The clinic also provides various products such as prescription medications, medical equipment, and over-the-counter medicines.Location
St Helens Medical Centre is located on Upper Green Road in Ryde, a charming town on the Isle of Wight. The area is known for its beautiful beaches, historic landmarks, and numerous shops and restaurants. Public transportation options near the clinic include Ryde Esplanade Station (1.1 miles), Ryde St Johns Road Station (1.4 miles), and Ryde Transport interchange (1.5 miles).Benefits
Customers should choose St Helens Medical Centre because of its commitment to providing exceptional medical care. The clinic's team of medical professionals is highly trained and experienced, ensuring that patients receive the best possible care. Additionally, the clinic offers a range of services and products, making it a one-stop-shop for all healthcare needs.Good to know
Customers should be aware that St Helens Medical Centre requires appointments for consultations and procedures. However, the clinic offers same-day appointments for urgent medical issues. Patients should also bring their medical history and insurance information to their appointments.Reviews
Customers have praised St Helens Medical Centre for its friendly and knowledgeable staff, excellent services, and convenient location. Patients have also noted that the clinic is clean and well-maintained, and that appointments are easy to schedule. Overall, customers have had a positive experience at St Helens Medical Centre and would recommend it to others.Amenities
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exam room -
x-ray machine
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ultrasound machine
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lab
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pharmacy
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vaccination
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counseling
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surgery room
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wheelchair accessibility
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hearing test
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vision test
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blood test
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urinalysis test
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allergy test
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ekg test
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pediatric services
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geriatric services
FAQ
What are the qualifications and experience of your medical staff?
Our medical staff at St Helens Medical Centre are highly qualified and experienced. All of our doctors are fully licensed and trained to provide excellent medical care. Many of our doctors have specializations in various fields of medicine, such as pediatrics, internal medicine, and family medicine. Additionally, our nursing staff is also highly qualified and experienced, providing top-notch care to our patients.What types of services do you offer, and are they covered by medical insurance?
We offer a wide range of medical services at St Helens Medical Centre, including general check-ups, urgent care, chronic disease management, and medical tests and screenings. Many of our services are covered by medical insurance, but we recommend that you check with your insurance provider to confirm coverage before scheduling an appointment.Can I schedule appointments online, or do I need to call?
We offer both online and phone appointment scheduling options for the convenience of our patients. You can schedule your appointment online through our website or by calling our office during business hours. We recommend that you schedule an appointment in advance to ensure availability.What is your policy on cancellations and rescheduling appointments?
If you need to cancel or reschedule your appointment, we ask that you notify us as soon as possible. We understand that unexpected circumstances may arise, but we ask that you provide us with at least 24 hours' notice so that we can offer the appointment time to another patient. If you fail to show up for your appointment without providing any notice, we may charge a fee.Do you offer any types of preventive care or wellness programs?
Yes, we offer a variety of preventive care and wellness programs at St Helens Medical Centre. Our doctors can provide guidance on healthy lifestyle habits, such as diet and exercise, and we offer medical tests and screenings to help prevent and detect health conditions early on. Additionally, we offer vaccinations and immunizations to help protect against preventable illnesses.Reviews
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James Harwood
I have a couple of complex health issues since covid it has been impossible to see a g p your just put with a nurse practitioner who to be fair was very helpful but where are our doctors is it so impossible that when your told by a paramedic you need to see your g p you still get an appointment with nurse practitioner very dissatisfied years a go this used to be such a great practice now it's terrible one respshonist in particular is very rude she could do with some people skills training Shelly on the other hand is very helpful and can't do enough for you a shame the others can't take a leaf out of her book
29-03-2023
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Sarah
Since Covid the service has been shocking. It’s almost impossible to see a Doctor and apart from the one lovely receptionist, the rest are the reason Doctors receptionists have a bad name. They are super unhelpful to the point of rude and no one in authority there seems to care that the patients are being treated so badly. (Unfortunately not able to give 0 stars)
28-02-2023
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Justine Miller
Receptionists are unhelpful & incompetent & talk over you when you're trying to explain something. Appointments are changed or cancelled without telling the patient & prescriptions are often mishandled. Incorrect information has repeatedly been given out without checking the facts 1st. I've had to make an official complaint to the practise mgr & even that wasn't actioned for 4months.
29-01-2023
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Jane
I have been with the practice for over 50 years and we are lucky to have such a great surgery. All the Reception and Medical Team at the practice are very polite and helpful and prioritise same day appointments for emergencies. Receptionists can not magic appointments out of thin air As a retired nurse I find it really sad that the surgery telephone message has had to include abuse will not be tolerated. No member of our Practice should have to put up with verbal abuse and it is NOT acceptable. I had to ring this morning and the receptionist was very understanding and helpful. A really caring and supportive nurse rang me back within 2 hours. On the mainland you can be waiting until late evening to get a call back They do not need the abuse they have been getting. We are lucky to have such a good and professional practice
29-01-2023
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Ailsa Richardson
When you actually meet them most of the staff are very nice and helpful. However getting to that stage is a real struggle.
29-11-2022
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Mark Venn
Mostly ok but why on earth have my prescription ready for me to collect from Nottingham? Once might be a mistake but 3 times, with the last one being after I went in to get it sorted and the same error has been made again.
29-10-2022
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Heather Charleston
On the phone waiting for over half an hour. No one answered. Had bloods taken on Monday and still no results. Shoddy service
29-10-2022
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C VALVONA
Always polite and thorough!
29-10-2022
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L B
My 80 year old mother who has a long-standing chest condition has found it extremely stressful trying to get an appointment here, to the point she has given up. She feels so despondent at the lack of help available. Most recently, when a flare-up started at the end of August she phoned the surgery for an appointment but the earliest date she was given was end of September - one month later. Being someone that doesn’t like to ‘make a fuss’ (she won’t phone the doctor unless she absolutely has to), she booked the appointment. However, knowing her condition as she does, she asked if she would be able to get an emergency appointment before that time if her symptoms worsened. She was told no, it’s either/or - if you have an appointment booked, you cannot ask for an emergency appointment later on and cancel the scheduled appointment. We are now at the stage where she is quite unwell and in need of antibiotics but she is scared to call for fear of getting interrogated and rebuffed, or being thought a ‘nuisance’. It is not acceptable - indeed inhuman - that elderly patients (or any patient) should be made to feel this way. The last time this happened she ended up in hospital with sepsis as she couldn’t access a GP in time and looks as if we are heading that way again. As others have said, there is one particular receptionist who seems to be the issue. We did set mum up online so she could make appointments that way and avoid the stress of calling but, inexplicably, it seems that it is now no longer possible to book a GP via this channel. Just dreadful. I wonder how many other poor souls are in the same boat but have no family to support or assist them.
29-09-2022
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Dominic Hough
Most staff are very helpful when you ask for assistance, except for one. I don't know how on earth she is still working there after so many others have said the same. On a number of occasions she has put the phone down on people as well as lie about sending prescriptions to the pharmacy... She clearly doesn't know that WE CAN SEE WHAT TIME YOU SEND IT... After a phone call chasing it up doesn't count as "I have already sent it". Next time I speak to her, I will ask her name.
29-08-2022
