St Helens Borough Council
St Helens Borough Council is a local government office located in St Helens, England. They are dedicated to serving the public sector and society by providing essential services and resources to the community. Their contact centre is located at Wesley House, Corporation St, Saint Helens WA10 1HF, United Kingdom.
Introduction to St Helens Borough Council
St Helens Borough Council is a local government office located in St Helens, England. The council was established to provide public services to the residents of St Helens and its surrounding areas. The main purpose of the council is to improve the quality of life for its residents by providing essential services. One unique aspect of the council is its focus on the public sector and society as a whole, aiming to create a better community for all.Services & Products
St Helens Borough Council offers a range of services to its residents, including waste management, housing, social care, and leisure services. The council also provides support to local businesses in the area, aiming to aid economic growth and development. Customers can access these services online or by contacting the council directly.Location
St Helens is a bustling town located in the northwest of England. The area is home to a range of businesses, from small independent shops to larger chain stores. The council's contact center is located in Wesley House, Corporation St, making it easily accessible by public transportation. The nearest public transportation options include St Helens Central Station (0.3 miles), St Helens Bus Station (0.2 miles), and St Helens Junction Station (2.3 miles).Benefits
Customers should choose St Helens Borough Council because of its commitment to improving the lives of its residents. The council's services are designed to meet the needs of the local community, with a focus on providing essential services that make a difference. The council also provides support to local businesses, contributing to the economic growth of the area.Good to Know
Customers should be aware that St Helens Borough Council operates within the public sector, meaning that its services are designed to benefit the community as a whole. This may mean that some services are limited or not available to individuals.Reviews
Customer reviews of St Helens Borough Council are generally positive. Customers appreciate the council's commitment to improving the local community and its range of services. Some customers have noted that the council could be more responsive to individual needs, but overall, the council is well-regarded in the area.Amenities
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parking -
wheelchair access
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internet access
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public transportation
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interpreter services
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photocopying
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fax machine
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document shredding
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mailbox rental
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passport services
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voter registration
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community event space
FAQ
What services does the local government office provide for the community?
Our local government office, St Helens Borough Council, provides a range of services for the community. This includes waste management, planning and development control, housing, social care, education, leisure facilities, and more. We strive to improve the quality of life for our residents and make St Helens a great place to live, work, and visit.How can I connect with my local representative or city council member?
There are several ways you can connect with your local representative or city council member. You can visit our website to find their contact information and get in touch with them directly. You can also attend council meetings or events to speak with them in person, or send them a letter or email with your questions or concerns.What is the process for filing a complaint or concern with the local government office?
If you have a complaint or concern about any of our services, you can contact us directly through our website, by phone, or in person. We take all complaints seriously and aim to resolve them as quickly as possible. If you are not satisfied with our response, you can escalate your complaint to the Local Government Ombudsman.How does the local government office handle public records requests?
We handle public records requests in accordance with the Freedom of Information Act. You can submit a request for information through our website or by contacting us directly. We aim to provide a response within 20 working days, although some requests may take longer depending on the complexity of the information requested.What measures does the local government office take to ensure transparency and accountability to the community?
We take transparency and accountability to the community very seriously. We publish our council meetings agendas and minutes on our website, as well as financial information and performance reports. We also engage with the community through consultation and engagement events, and welcome feedback and input from residents. Our goal is to ensure that our decision-making is open and transparent, and that we are accountable to the community we serve.Reviews
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Leah Bouchrif
Just spoke with Mandy who solved a longstanding problem in an instant. Very professional and proactive. Thank you so much. 5*
29-04-2023
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Lindsey Smith
Hard to see how they could be any more useless.
29-04-2023
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Leanne Crehan
Absolute joke of a council not only do they raise council tax every year even though we're in a cost of living crisis but they also do nothing to justify it and when you question them on it they dodge the question (typical politicians).
29-04-2023
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The Buzz
Shocking 5% council tax increase 40 quid green bin Want you to pay more for less How can they get away with !
29-03-2023
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Paul MCcormick
What an absolute joke of a council !
29-03-2023
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Thomas Eustace
Why am I paying for L,pool city region mayoral precept when I live in St Helens,what am I paying £19 for.
29-03-2023
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robertbloke
They tell us to spend our time to sort recycling into 4 different containers, but today the general waste lorry took away our cardboard and glass in a normal waste lorry. This has not been the first time either. So much for recycling 👎
29-03-2023
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Angela Audley
Recycling never gets emptied nothing gets done about it either have wait week after week see if they can be bothered to come in the street they actually park next to on their breaks by the way knowing full well whole of Victoria Street Recycling has not been touched an drive off leave it all! Disgraceful service 😤
28-02-2023
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Ozzy
28-02-2023
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Al Los
Despite all the bad reviews the council has… Good customer service from Laura at the phone, quick and calm
28-02-2023
