St Helena Hospice
St Helena Hospice is a healthcare and medicine company located in Colchester, England. They specialize in hospice care and provide compassionate end-of-life care to individuals in need. Their mission is to improve the quality of life for their patients and their families during difficult times. St Helena Hospice is dedicated to providing exceptional care and support to their patients and their loved ones.
Introduction to St Helena Hospice
St Helena Hospice is a UK-based hospice that has been providing palliative care for over 30 years. The company was founded in 1985 by a group of dedicated volunteers who wanted to provide support to people with life-limiting illnesses. St Helena Hospice has a unique approach to care, focusing on the individual needs of each patient and their families.Services & products
St Helena Hospice offers a range of services including inpatient care, day services, and community-based care. The company also provides bereavement support for families who have lost loved ones. Patients can receive a range of therapies and treatments, including physiotherapy, counseling, and occupational therapy.Location
St Helena Hospice is located in Colchester, a historic town in the southeast of England. The area is home to a range of businesses, including shops, cafes, and restaurants. Visitors to the area can expect to experience a vibrant cultural scene, with museums, galleries, and theaters located nearby. The closest public transportation options to St Helena Hospice are the Colchester Bus Station, which is 1.9 miles away, the Colchester Town train station, which is 2.1 miles away, and the Colchester Hythe train station, which is 2.3 miles away.Benefits
St Helena Hospice is known for its compassionate care, with staff going above and beyond to support patients and their families. The company has a team of highly skilled professionals who are dedicated to providing the best possible care to each patient. St Helena Hospice is also committed to ongoing research and development, ensuring that patients receive the latest and most effective treatments.Good to know
Customers should be aware that St Helena Hospice is a not-for-profit organization, which means that all profits are reinvested into the company to improve the quality of care for patients.Reviews
Customers have praised St Helena Hospice for its compassionate care, with many commenting on the high quality of staff and facilities. Patients and their families have described the company as a "lifesaver" and a "godsend", with many saying that they would recommend St Helena Hospice to others in need of palliative care.Amenities
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24-hour care -
respite care
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palliative care
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bereavement support
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end-of-life care
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pain management
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spiritual support
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home visits
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transportation
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dietary assistance
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social support
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medical assistance
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mobility assistance
FAQ
What services does your hospice offer to patients and their families?
We offer a range of services to support patients and their families, including pain and symptom management, emotional and spiritual support, practical assistance, and end-of-life care. Our services are tailored to meet the individual needs of each patient and their family, and we work closely with them to ensure that they receive the care and support they need during this difficult time.How do you ensure that patients are comfortable and pain-free during their stay at your hospice?
We have a team of highly qualified and experienced healthcare professionals who are dedicated to ensuring that our patients are comfortable and pain-free at all times. We use a range of techniques and medications to manage pain and other symptoms, and we work closely with patients and their families to develop individualized care plans that address their unique needs and preferences.What qualifications and experience do your staff members have in hospice care?
All of our staff members are highly trained and experienced in hospice care, and many have advanced certifications and degrees in healthcare and medicine. We are committed to providing the highest quality care to our patients, and we invest in ongoing training and professional development for our staff to ensure that they are up-to-date with the latest advances in hospice care.How do you involve family members and loved ones in the care of patients?
We recognize that family members and loved ones play a critical role in the care of our patients, and we work closely with them to ensure that they are involved in all aspects of the care process. We provide regular updates on the patient's condition and progress, and we encourage family members to be present and participate in care activities whenever possible. We also offer counseling and support services to help family members cope with the emotional and practical challenges of caring for a loved one with a life-limiting illness.What insurance plans do you accept for hospice care services?
We accept a range of insurance plans for hospice care services, including Medicare, Medicaid, and most private insurance plans. We also offer financial assistance and payment plans for patients who are uninsured or underinsured, and we work closely with families to help them navigate the insurance and payment process. Our goal is to ensure that all patients have access to the care and support they need, regardless of their financial circumstances.Reviews
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An So
Will never donate ever again. Total messers! Arrangements were made to collect a perfectly good sofa. They asked for pictures and fire labels etc which were given. On the day they refused to take it. Agreed a second time, then refused once again. Another charity took it gladly in the end. AVIOD! Especially if you have made plans for the day as they mess people around terribly
29-04-2023
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Tim Pooley
I wanted to let people know of the extraordinary work done by the House Clearance Team, led by Ash. The team conducted a thorough clearance and clean up job of a house that formed part of an estate for which I was the sole executor. The connected family could not have done all that the team did in a relatively short time. Ash provided excellent advice and communication with him was effortless. I can't recommend the service highly enough. A big thank you from me and the family.
28-02-2023
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Craig Jinman
If it was possible, I’d give a 10 star+ rating!!! The hospice and it’s staff are an absolutely amazing team of people, who give their absolute all when caring for loved ones. My time involved with St Helena at Highwoods was a time none of us ever wants to go through with loved ones and watching them slowly slip away with end of life care, is something I’d wish on no one. But with this amazing team of people who work here , covering every aspect required of care and compassion, we were supported and cared for every step of the way. I can’t thank them all enough, and they will all be very fondly held in my heart, because of how they looked after my sister, and made her passing, as best and as comfortable as anyone could ever wished for their special loved one. You will walk in meeting strangers, and walk away with memories of people and relationships forged in a space of time , that you know you’ll never forget. ❤️
29-01-2023
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D C
29-11-2022
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Jasmine C
This hospice is amazing! My mum is currently here and the staff are so nice! I love the gardens too they are so calming and the basket swing is my favourite 💕
29-05-2022
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S S
A truly amazing place! The Doctors, Nurses, Admin, canteen staff and all the volunteers here are truly inspiring. A huge heartfelt Thankyou to you all for making my Mums (Christine) palliative care so peaceful, dignified and caring and for looking after my Dad (Claude) whilst he spent every last minute with Mum. With fondest wishes Sherry
29-05-2022
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eileen savage
What a terrible place to spend your last day's, a close friend of mine currently in there , can't make decisions due to brain tumour, when I visited he had his feet out through bottom bars , I had to call staff in to move him , legs painful where he'd been left so long, said yes to lunch and then no , they took that as a no so no lunch given , haven't got the staff apparently to help feed him , he also has bed sores on feet and arms , catheta bag left so long it was fit to burst and causing stomach pain , mouth so dry where no fluids given , so hungry he ate 3 slices of cake and sweets whilst I was there , yet 4 staff sitting at desks in the foyer as I came in and still there when I left , the cleaners are more help , it's not a hospice it's belson , I wouldn't subject my dog to it , no personal care given for four days , emergency mat on floor in case of a fall switched off , I could go on and on , disgusting .
29-05-2022
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Lyn Speight
The short time my husband was there he was treated with dignity and care thankyou all to all the staff who made his last few days there at ease with himself and his family xxx
29-05-2022
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Kevin Wilkinson
They really looked after my sister during her final days, all the staff are very supportive and kind.
29-05-2021
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Nick Mckeown
Very friendly and welcoming. They do a lot of brilliant work
29-05-2020
