Sport Sheffield

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Reviews

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  Alex Fookes

  24-05-2023
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  Jeff Tsao

  15-05-2023
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  Rebecca

  There just isn’t enough space or equipment for the number of people that use this gym. There are a lot of machines that are out of order or “fixed” with duct tape too. There are always at least 3-4 machines with an “out of order” sign attached. This tells you the state of the machines. I don’t feel safe using equipment that is often out of order. The facilities are really tired overall. The classes are good but very hard to book on to. In response to the reply below: it is well after Easter now and last time I visited the gym there were at least four pieces of equipment that were out of order.

  08-05-2023
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  Emily Coldwell

  I am writing this review to express my disappointment with the gym facilities that I recently visited. I purchased a day pass for £8.99 with the expectation that I would have access to the pool and sauna facilities until the gym's closing time, which I was informed was at 5 pm. However, upon arrival at 3:40 pm, I was informed that the pool and sauna were already closing at 4 pm. This was highly frustrating, as the limited access to these facilities made the price of the day pass seem exorbitant, especially since I was not informed of these restrictions before purchasing the pass. I would have appreciated it if the gym had informed me of these limitations before my arrival, as it would have saved me the time and money spent on the day pass. Moreover, the early closure of these facilities means that the gym is not providing a comprehensive service to its customers, especially those who work or study late and would appreciate the opportunity to use the pool or sauna after work hours. Overall, my experience at the gym was highly disappointing, and I would not recommend this facility to anyone looking for a comprehensive gym experience. The early closure of facilities, combined with the high price of the day pass, makes this gym a poor value for money, and I will not be returning in the future. Further comments from my partner, who is a membership holder at this gym: I'm sorry to say that this gym has many issues that need to be addressed. The equipment is in decline and often needs repair or replacing. Unfortunately, most machines take a long time to repair, sometimes 1-3 months. The pool has very limited availability, and the sauna and steam room are out of order 1/3 of the time. The gym is very small and very expensive. Memberships are oversold for the capacity, leading to overcrowding during peak hours. It's a common sight to see all machines occupied, or even worse, out of order. People are often on top of each other, making it challenging to get a proper workout in. The gym management has failed to keep up with the growing demand for the gym, and it's clear that they lack a long-term vision. If they had planned for expansion years ago, we wouldn't be dealing with such issues. Despite the high prices, the gym is generally dirty, and there's a lot of mould on the ceilings. It's frustrating to see the gym constantly overselling memberships, and even worse, advertising new years deals despite already being at capacity. Overall, this gym is an absolute disgrace, and it's difficult to recommend it to anyone, especially for the extortionate amount. The staff are friendly, and there is good car parking, but those positives don't outweigh the many issues the gym has. It's clear that the gym needs better management, more space, and more attention to cleanliness and hygiene.

  29-03-2023
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  Luke T Grover

  Fix the Lat pull down machine

  29-03-2023
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  Fahad Firas

  Easily the worst gym I've ever used. The only lat pulldown machine doubles as the only cable row machine. This means you're always queuing to use either one because they're part of the same machine but it doesn't matter because this machine has been out of order since early November 2022. Staff have no idea when it'll get fixed. The leg curl machine has been out of order for months. One of the cable machines has been out of order for months. The upstairs water fountain has been out of order for as long as I can remember at this stage. In December the only remaining water machine stopped working for about 2 weeks. The vending machine doesn't sell water bottles. The gym doesn't have much space and is very busy unless you go at times when uni students would be in uni. It's massively over-subscribed. This problem is made much worse by the lack of working equipment. You turn up because you don't have a choice because there aren't any closer gyms. If you ask the staff they'll tell you over and over that they will "nudge" the supplied/company to turn up and fix it (which again, hasn't happened in months). The first thing you see when you walk in is that one of the two barriers where you use your card is broken (and has been for months) then the sauna which you pay for and don't use (because you don't have a choice) is probably out of order and the pool isn’t available today. You finally get into the gym where it's sometimes so busy you can barely move around and try and queue up for some equipment (or whatever might be left since everything is broken), only to be charged £30 at the end of the month. The gym is always claiming to have some refurbishments planned, last time this materialised as a few extra benches and dumbbells and addressed none of the problems mentioned above. If you search for other gyms in the city, the most expensive gym is Station Gym at £33 per month for students - and it's probably one of the better gyms in the city - Goodwin is the second most expensive at £30 and definitely the worst gym I've ever used in any city.

  29-03-2023
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  Chiba Z

  I feel sorry writing this review as this place has many good things going for it but it clearly suffers from poor management and neglect. Only leaving a review here as the Talkback 360 thing doesn't work. First of all, memberships are oversold for what the gym can actually handle. It's a common sight to see all machines occupied (or out of order) during peak hours. Everyone's on top of each other and you have to organise your workout around what's available rather than what you actually need to do. Go downstairs to the changing rooms and you'll see two (!) changing booths and three showers. Silly for the numbers the gym is handling. I understand this was enough when the gym was built but the demand has been growing for some time and the management failed to keep up. They should have had enough vision to plan for an expansion years ago. Lack of maintenance has been mentioned in many other reviews. Many machines have been out of order for months. One week I could understand, but months?! The steam room had a similar problem some time ago. The classic 'we're waiting for a part from Germany' line has legendary status among gym-goers. Cleanliness and hygiene are also a problem. The place is generally dirty and you'll see a lot of mould formed on the ceilings. This should be a representative University gym but resembles a downmarket fitness centre. Many University gyms I've been to are proper flagships, almost David Lloyd kind of establishments. Sport Sheffield management should aim higher but they seem complacent knowing that the gym will always attract customers. Just to pre-empt the inevitable, please do not reply with the standard "we're really sorry to hear... please get in touch with us so we can...". You have eyes, you know what I wrote is true. It would be great to see something done about it. Thank you.

  29-03-2023
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  Finlay Sandham

  Absolute disgrace of a gym. Completely unusable between 16:00 and 22:00 on weekdays - I tried going after uni once at 17:00 and there were so many people you could barely move. Took me over two hours to finish what should have been a 45min workout because I had to spend half the time waiting for machines. And even if you do manage to get a barbell during peak hours there aren't enough weights to go round. To top it all off, despite the fact that they have already given out at least 50% more memberships than they have capacity for, in January they were advertising new years deals!! As far as I'm concerned the people who manage memberships for this gym are thieves and I'm gonna be asking for a refund seeing as it's unusable for 30% of the advertised opening times. And despite all the money they rake in it still takes multiple weeks for them to fix machines and there are always at least two to three that are broken.

  28-02-2023
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  Satya Ganeish Selvaraju

  Far too small and expensive. Memberships have been progressively oversold over the last 2-3 years and it’s not worth the money at all for how crowded it gets during term time.

  28-02-2023
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  Jack Roberts

  Very small. Very expensive. Equipment is on the decline and in need of repair or replacing. Most machines take 1-3 months to repair. Pool has very limited availability. Sauna and steam room are out of action 1/3 times. Memberships are oversold for gym capacity. If it was cheap, it would be fine, but at £35 a month, very poor. Staff are friendly and there’s good car parking.

  28-02-2023