Splash And Swim is a company based in Whitley Bay, England that specializes in providing baby swimming schools and swimming lessons. They also offer services in beauty and wellness as well as sports and hobbies.
Introduction to Splash And Swim
Splash And Swim is a company that offers baby swimming schools and swimming lessons for all ages. Founded in 2010, the company's purpose is to promote water safety and confidence in the water while providing a fun and enjoyable experience for their customers. Splash And Swim is unique because they prioritize the individual needs of each customer and offer personalized attention to ensure they get the most out of their lessons.Services & Products
Splash And Swim offers a variety of services including baby swimming schools, swimming lessons for all ages, and a range of beauty and wellness treatments. Customers can purchase individual lessons or packages, and the company also offers group lessons and private lessons for those who prefer more individualized attention. In addition to their swimming services, Splash And Swim offers massage therapy, facials, and other beauty treatments to help customers relax and unwind.Location
Located in Whitley Bay, England, Splash And Swim is situated in a vibrant area with plenty of businesses and activities to enjoy. Customers can expect to find a variety of shops, cafes, and restaurants in the area, as well as parks and other recreational spaces. The company is conveniently located near several public transportation options, including the Whitley Bay Metro Station, which is just a 5-minute walk away. Other nearby options include the Whitley Bay Bus Station (0.3 miles) and the Monkseaton Metro Station (0.8 miles).Benefits
Customers should choose Splash And Swim because of the personalized attention they receive during their lessons. The company's experienced instructors work with each customer to ensure they feel comfortable and confident in the water, and they provide ongoing support and encouragement throughout the learning process. Additionally, the company's beauty and wellness services offer customers a chance to relax and rejuvenate after their lessons, making Splash And Swim a one-stop-shop for all their self-care needs.Good to Know
Customers should be aware that Splash And Swim has a strict cancellation policy for their lessons. If a customer cancels their lesson less than 24 hours in advance, they will be charged the full price of the lesson. Additionally, the company requires all children under the age of 3 to wear swim diapers during their lessons.Reviews
Customers rave about their experiences with Splash And Swim, praising the company's friendly staff, knowledgeable instructors, and fun, relaxed atmosphere. Many parents appreciate the company's focus on water safety and the confidence their children gain in the water after just a few lessons. Overall, Splash And Swim has received high marks for their quality of service and commitment to their customers' satisfaction.
FAQ
What is the instructor to student ratio in your swimming lessons?
Our instructor to student ratio varies depending on the age and skill level of the swimmers. For our baby and toddler classes, we have a ratio of one instructor for every six children. For our beginner and intermediate classes, we have a ratio of one instructor for every eight children. And for our advanced classes, we have a ratio of one instructor for every ten children.
What is the instructor to baby ratio during classes?
For our baby and toddler classes, we have a ratio of one instructor for every six children. This ensures that each child receives individual attention and support from our trained instructors.
Are the swimming pools heated and sanitized regularly?
Yes, our swimming pools are heated to a comfortable temperature and are sanitized regularly to ensure a safe and clean environment for our swimmers. We use industry-standard cleaning and disinfecting products to maintain the cleanliness of our facilities.
What is the refund policy for missed classes or cancellations?
We understand that sometimes unexpected things happen and you may need to miss a class or cancel your enrollment. For missed classes, we do not offer refunds or make-up sessions. However, if you need to cancel your enrollment, we offer a prorated refund based on the number of classes remaining in your session. Please contact our office for more information on our cancellation policy.
What is the refund policy for cancelled lessons?
If we need to cancel a lesson due to unforeseen circumstances such as pool maintenance or instructor illness, we will offer a make-up session at no additional cost. If we are unable to offer a make-up session, we will provide a prorated refund based on the number of classes missed. We strive to provide a consistent and reliable schedule for our swimmers, and we will always do our best to accommodate any necessary changes or cancellations.
