Specsavers Opticians and Audiologists - Chelmsley Wood
Specsavers Opticians and Audiologists in Chelmsley Wood is a healthcare and medicine company located in Birmingham, England. They offer a range of services including optometry, audiology, hearing aid repair, and medical book sales. They also provide disability services and support organizations, as well as X-ray labs and medical equipment and devices. Additionally, they have a variety of shops and shopping options, including sunglasses stores. Their commitment to public sector and society makes them a trusted resource for healthcare needs.
Introduction to Specsavers Opticians and Audiologists Chelmsley Wood
Specsavers Opticians and Audiologists Chelmsley Wood is a leading healthcare provider in the UK that offers a range of optical and audiology services. The company was founded in 1984 by Doug and Dame Mary Perkins and has since grown to become one of the largest opticians in the UK. What makes this company unique is their commitment to providing high-quality and affordable eye and hearing care to their customers.Services & Products
Specsavers Opticians and Audiologists Chelmsley Wood offers a variety of services such as eye tests, contact lens fittings, and audiology tests. They also offer a wide range of products including glasses, contact lenses, sunglasses, and hearing aids. Customers can choose from a variety of frames and lenses to suit their individual style and needs.Location
Located in Greenwood Square in Birmingham, Specsavers Opticians and Audiologists Chelmsley Wood is situated in a busy area with a variety of shops and businesses. Customers can expect to find supermarkets, banks, and restaurants in the area. There are also a few public transportation options nearby, including the Chelmsley Wood Bus Station, which is a 5-minute walk away, and the Marston Green Train Station, which is a 10-minute drive away.Benefits
Customers should choose Specsavers Opticians and Audiologists Chelmsley Wood because of their commitment to providing high-quality and affordable eye and hearing care. The company offers a wide range of services and products to suit the needs of their customers. They also have a team of experienced optometrists and audiologists who are dedicated to providing excellent customer service.Good to Know
Customers should be aware that Specsavers Opticians and Audiologists Chelmsley Wood also offers disability services and support organizations. They also have X-ray labs and medical book stores on site for the convenience of their customers.Reviews
Customers have praised Specsavers Opticians and Audiologists Chelmsley Wood for their excellent customer service and affordable prices. They have also been praised for their wide range of products and services. Overall, customers have had a positive experience with the company and would recommend them to others.Amenities
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hearing test -
hearing aid fitting
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hearing aid repair
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earwax removal
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hearing loss counseling
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assistive listening devices
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wheelchair accessible
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online ordering
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credit card payment
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returns policy
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in-store pickup
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loyalty program
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eye exam
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contact lens fitting
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prescription glasses
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sunglasses
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gift card
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discounts
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delivery service
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free cleaning
FAQ
What types of medical books do you sell?
At our store, we sell a variety of medical books ranging from anatomy and physiology to medical terminology and pharmacology.Can you provide references and/or testimonials from previous clients?
Yes, we can provide references and testimonials from previous clients upon request. We take pride in our customer service and satisfaction and are happy to share feedback from our clients.Is your equipment up-to-date and regularly maintained?
Yes, our equipment is regularly maintained and updated to ensure the highest quality of care for our customers. We invest in the latest technology to provide the best service possible.What is your return policy for sunglasses purchases?
We offer a 30-day return policy for sunglasses purchases. If you are not satisfied with your purchase, you may return it within 30 days for a full refund or exchange.Can you provide referrals to ophthalmologists if needed?
Yes, we have a network of ophthalmologists that we can refer our customers to if needed. We are committed to providing comprehensive eye care services and will assist our customers in finding the best care possible.Reviews
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Sal H
I complained to sanjit the audiology manager due to being let down after I turned up for an appointment when no audiologist turned up. so waste of my time and money and I had already waited a month for this appointment with awful tinnitus after a referral. I wanted to complain in writing but sanjit kept saying that all complaints come back to her so basically no point. I felt this was not reasonsble and as I challenged her she told me I was being rude and put the phone down. I then phoned back in for the complaint information and spoke to a much more helpful person Lauren, she gave me the details I needed to complain and then advised me, that Sanjit had barred me from ever having a hearing test with Specsavers. I couldn’t believe it. Very upsetting and very unprofessional. Needless to say I will be taking this further. The customer care is so bad here, whatever you do don’t complain if they do something wrong.
27-04-2023
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Gie
27-04-2023
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Ross Bleakman
Great service no problems at all
27-03-2023
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michael mills
I had a problem with my eye, and I was seen by a young lady named Somia. She is very professional, and made me feel at ease from the word go. Her expertise was very impressive, and at the same time she has such a lovely nature. I think she is a credit to SpecSavers, you have a real gem in this young lady.
27-03-2023
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Natasha Banks
27-02-2023
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Perm Bassi (Unique Therapies)
Sukhy and the team thank you for looking after mum & I. From the excellent customer services and guilding us through the eye test to making sure we were happy with the glasses and fittings. Thank you 😊
27-02-2023
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Kam
The optition is good, however I came in to pick up a pack of contact lenses I purchase and paid for a week before. I was sat around for 20 mins for someone to literally give me my contact lenses. I did not need anything else, absolutely ridiculous as they have several people standing by the door who could have done that. Won't be coming back.
27-01-2023
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Fiona
I called to cancel the online appointment out of politeness However nobody answered the phone, I got a call back about my appointment and told the person I did try to call to let them Know prior. The Woman on the phone basically made me out to be a Liar. Saying about their call log- I Think the staff need training on how to manage customers and better customer service needs to be provided. Won’t be coming here in future.
27-01-2023
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Janette Scicluna
I have had a few issues with my new glasses and the staff at chelmsley wood are always willing to help. Kirsty was exceptionally so professional and such a lovely person. She adjusted my glasses and sorted th problem out.
27-01-2023
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Kenny Rando
Friendly and very professional
27-01-2023
