Sparkling Direct: Champagne Gifts - Wine Gifts
Sparkling Direct Champagne Gifts and Wine Gifts is a UK-based company that offers a wide range of gift options for wine and champagne lovers. They are located in Trowbridge, England, but do not disclose their specific address. Sparkling Direct is not affiliated with State Liquor Stores, but they do offer gift options that can be purchased in shops and online. With a focus on quality and customer satisfaction, Sparkling Direct is a top choice for those looking for unique and thoughtful gifts for any occasion.
Introduction to Sparkling Direct Champagne Gifts Wine Gifts
Sparkling Direct Champagne Gifts Wine Gifts is a UK-based company that specializes in providing a unique gift-giving experience to customers. The company was founded with the goal of offering a wide range of champagne and wine gifts that are perfect for any occasion. What makes this company unique is its commitment to quality and customer satisfaction. They strive to provide exceptional service and ensure that every gift is delivered in perfect condition.Services & Products
Sparkling Direct Champagne Gifts Wine Gifts offers a variety of champagne and wine gifts that are perfect for any occasion. Customers can choose from a range of gift sets, including champagne and wine hampers, gift bags, and boxes. The company also offers personalized gift options, allowing customers to add a personal touch to their gift-giving experience.Location
Located in Trowbridge, England, Sparkling Direct Champagne Gifts Wine Gifts is situated in a prime location for those who enjoy shopping. The area is home to a variety of shops and shopping centers, including State Liquor Stores, which offer a wide selection of wine and spirits. The company is easily accessible by public transportation, with the Trowbridge Railway Station just a short distance away. Other nearby transportation options include the Trowbridge Bus Station and the Westbury Railway Station.Benefits
Customers should choose Sparkling Direct Champagne Gifts Wine Gifts because of the company's commitment to quality and customer satisfaction. The company offers a wide range of champagne and wine gifts that are perfect for any occasion, and they strive to provide exceptional service and ensure that every gift is delivered in perfect condition. In addition, the company offers personalized gift options, allowing customers to add a personal touch to their gift-giving experience.Good to Know
Customers should be aware that Sparkling Direct Champagne Gifts Wine Gifts is a UK-based company and may have different shipping and delivery policies than other companies in the same industry. However, the company strives to provide exceptional service and ensure that every gift is delivered in perfect condition.Reviews
Customers have been overwhelmingly positive in their reviews of Sparkling Direct Champagne Gifts Wine Gifts. Many customers have praised the company for its exceptional service and commitment to quality, while others have raved about the wide range of champagne and wine gifts available. Overall, customers have found the company to be a great choice for those looking for a unique and memorable gift-giving experience.Amenities
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alcohol selection -
delivery service
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online ordering
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gift card
FAQ
What types of liquor do you carry?
We specialize in champagne and wine gifts, so we offer a wide range of sparkling wines, champagnes, and wines from various regions. Our selection includes popular brands as well as rare and unique blends. You can find red, white, and rose wines, as well as different types of champagne including brut, extra brut, and rose champagne.What are your store hours?
We are an online store and our website is available 24/7 for you to browse and place an order. Our customer service team is available to assist you during our office hours, which are Monday to Friday from 9am - 5pm UK time. You can contact us by phone, email, or live chat.Do you offer any discounts or promotions?
Yes, we regularly offer discounts and promotions on our website. You can sign up for our newsletter to receive updates on our latest offers. We also have a loyalty program where you can earn points for every purchase and redeem them for discounts on future orders.Can I special order a specific type of liquor?
Yes, we offer a special order service where you can request a specific type of liquor that is not currently available on our website. Our team will do their best to source the product for you and provide a quote for the price and delivery time. Please note that special orders may take longer to fulfill and may incur additional fees.What is your return policy?
We have a 100% satisfaction guarantee on all our products. If you are not happy with your purchase, please contact our customer service team within 30 days of receiving your order. We will provide a refund or exchange for the product, depending on your preference. Please note that some items may not be eligible for returns due to their nature, such as personalized gifts or perishable items.Reviews
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Louisa hijazi
Placed an order for a boxed bottle of wine and birthday balloon. Ordered on Monday and requested delivery on the Thursday for a special birthday. Was kept informed of order status via 3 emails (processed, dispatched, delivered). Gift was delivered on the Thurs as requested, and recepient was delighted with his gift. Order was placed from Ireland. Would happily recommend and would use this company again.
29-03-2023
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MD A
Do not buy from this company!!!! We could never recommend this company again sadly. An order was placed in November 2022 as a Christmas gift to a very dear & special friend with a confirmation email received and delivery date agreed. Sadly the gift was NOT delivered on the day (23rd December 2022) we had planned but arrived five days later with no apology or explanation. Despite emails and attempted calls, (with messages left) to the customer service team we have had no response from anyone. VERY POOR CUSTOMER SERVICE!!! WE WILL NEVER USE THIS COMPANY AGAIN NOR RECOMMEND IT AS IT IS VERY UNRELIABLE.
29-12-2022
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Gemma Marshall
I ordered a bottle of chablis for my boss for Christmas back in November to be delivered yesterday. I recieved no tracking or anything, so contacted sparkling direct and I was told that I should recieve a tracking number from DPD last night (20th Dec which I didn't get) I contacted DPD today 21st Dec and they couldn't be more helpful. Sparking had only put the area my parcel was going to with no name, steet name or postcode. (Which I had supplied them with) Please be very careful when ordering from these my parcel nearly didn't get delivered because of the above.
29-12-2022
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Louise Stinchcombe
I’d give no stars if it was possible. My order is now over two weeks late and, despite having received several emails stating it’s out for delivery/been delivered, no order has arrived! This is particularly frustrating as valuable time has been wasted waiting in for the order to arrive. Furthermore nobody at Sparkling Indirect seems bothered about responding to customer queries. I’ve emailed them numerous times and have received no response. Do yourself a favour and order from any other company.
29-12-2022
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Turlough O'Carolan
4 Days after the delivery date and still no wine. Pathetic.
29-12-2022
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Andrea Hunt
Paid and ordered this to be delivered for Christmas Eve. It arrived today 29th December. You can't get a reply from the email I sent and the number for this company is always in a queue. Won't be ordering and adding for a specific delivery date again. If you couldn't deliver Christmas eve then the option should not have been available. Won't be recommending
29-05-2022
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Salmaan Saleem
While being S.Africa, I ordered a Christmas gift for my friend living in Wigan, UK. It was very easy to order, great variety of drinks and gift hampers and the gift was delivered in one day! Great service. Thank you.
29-05-2022
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Rani Nazim
I paid extra for Saturday delivery for a friends birthday Wasn't delivered till Monday. I have since called theses guys 10x and asked for at least a refund of the Saturday delivery fee but not one respond. I only used them as I found them on google. Won't be using them again.
29-05-2022
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Lea Boyne
I ordered a lovely bottle of chablis, some chocolates and a birthday balloon for a dear friend for her birthday. Service and choice here are excellent. Speedy replies to my queries, some companies wouldn't take my order as I don't live in the UK. I received a photo to show that the delivery had been made and my friend was delighted with her gift. Whilst I couldn't see it in person the photo's looked great. Would highly recommend this company.
29-05-2022
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Paddy Buckenham
I haven’t left many Google reviews before, but I wanted to share the experience I’ve had with Sparkling Direct. I ordered a retirement gift for a family member to be delivered last Thursday, and nothing has arrived - despite a couple of automated emails saying the package was in transit and then delivered. I’ve sent 3 or 4 emails without response, and the phone line constantly rings out and goes to voicemail, so I have no idea what is going on. Aside from the late delivery, which was disappointing in itself, the lack of communication has been absolutely shocking. I spent £65 for nothing, and I don’t know if the gift will ever be delivered. I’m honestly hoping someone from Sparkling Direct picks up this message because I haven’t been able to reach anyone there in nearly a week. I will not be ordering again and would definitely not recommend.
29-05-2022
