Bpo Placement Agencies
Spark Response
Spark Response is a Bpo Placement Agency based in Gateshead, England. They specialize in IT and E-Commerce services.
Introduction to Spark Response
Spark Response is a BPO and placement agency that provides exceptional customer service solutions for IT and E-Commerce industries. Established in 2003, the company has over 15 years of experience in the industry, making them experts in their field. What sets Spark Response apart from other agencies is their commitment to providing personalized services to their clients, ensuring that their customers receive the best service possible.Services & Products
Spark Response offers a wide range of services to their clients, including customer service support, order processing, and data entry. They also provide staffing solutions, helping clients find the right employees for their businesses. Clients can buy customized services that meet their specific needs, ensuring that they receive the best value for their money.Location
Located in Follingsby Park in Gateshead, England, Spark Response is situated in an industrial area with a mix of businesses. The area is easily accessible by public transportation, with the nearest bus stop just a few minutes' walk away. The closest train stations are Heworth Metro Station (2.1 miles away), Gateshead Metro Station (3.3 miles away), and Sunderland Station (5.2 miles away).Benefits
Choosing Spark Response over other placement agencies means getting the best value for your money. They are dedicated to providing exceptional customer service, and their personalized approach ensures that clients receive tailored solutions that meet their specific needs.Good to Know
Customers should be aware that Spark Response provides services exclusively to IT and E-Commerce companies. Additionally, they prioritize remote work, which means that employees are given the flexibility to work from home.Reviews
Customers have praised Spark Response for their exceptional customer service, expertise in the industry, and personalized approach. Many have noted that the company goes above and beyond to ensure that their clients are satisfied with their services.Amenities
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computer training -
job placement assistance
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resume writing
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career counseling
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interview preparation
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technical support
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it solutions
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e-commerce solutions
FAQ
What is the process for selecting and screening candidates for BPO placements?
At Spark Response, we have a rigorous process for selecting and screening candidates for BPO placements. We start by reviewing resumes and conducting initial phone screenings. Then, we proceed with in-person interviews, skills assessments, and background checks. We also verify employment history, references, and education. Our goal is to find the best candidates for our clients and ensure they have the necessary skills and experience to succeed in their roles.Can you provide examples of successful placements you have made in the past?
We are proud of the successful placements we have made in the past. We have helped companies of all sizes and industries find top talent for their BPO needs. Some of our success stories include placing customer service representatives, technical support specialists, and data entry clerks. Our clients have reported increased efficiency, improved customer satisfaction, and higher employee retention rates after utilizing our placement services.How do you ensure confidentiality and security of client information?
We take confidentiality and security very seriously at Spark Response. We have strict protocols in place to ensure that client information is protected at all times. All of our employees and contractors sign non-disclosure agreements and undergo training on data privacy and security. We also utilize secure technology and systems to store and transmit client information.What kinds of training and support do you offer to candidates once they are placed?
We believe in investing in our candidates' success. That's why we offer ongoing training and support to all of our BPO placements. We provide on-the-job training, performance feedback, and coaching to help our candidates improve their skills and excel in their roles. We also offer opportunities for professional development and career advancement.How do your fees and pricing structure work for your placement services?
Our fees and pricing structure vary depending on the specific needs of our clients. We work closely with our clients to understand their requirements and develop customized solutions. Our fees are typically based on a percentage of the candidate's salary or a flat fee per placement. We are transparent about our fees and provide detailed pricing information upfront so our clients can make informed decisions.Reviews
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Vincent Burke
Great new place to work.
28-02-2023
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Jack Walker
29-05-2021
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Paul Otley
29-05-2021
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Pam Robson
29-05-2021
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Jamie Wilson
29-05-2021
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MSIO
Nice
29-05-2021
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Luis Vasconcelos
29-05-2020
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Phil Ray
Supplier of fit flop flip flops Say that 3 times fast 🤣
29-05-2020
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Martin F
Guys at Spark/Whistl are great for Call centre and Warehousing and Logistics
29-05-2020
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Emma Hill
The computer not keeping the Internet settings, only after 7 days they expect people to pick stuff up. Also old computer systems that should be updated more.
29-05-2020
