Space NK
Space NK is a leading supplier of cosmetics and perfumes in London, England. With a location in the Westfield Shopping Centre, the company offers a wide range of beauty and wellness products to meet the needs of its customers. Whether you're looking for the latest skincare products or the perfect fragrance, Space NK has something for everyone. As a trusted name in the industry, the company is committed to providing high-quality products and exceptional customer service.
Introduction to Space NK
Space NK is a British cosmetics and perfumes supplier that was founded in 1993. The company's purpose is to provide high-quality beauty and wellness products to customers. Space NK is unique because they offer a carefully curated selection of beauty products from around the world.Services & products
Space NK offers a wide range of beauty products, including skincare, makeup, haircare, fragrances, and wellness products. Customers can also purchase gift sets and receive expert beauty advice from their team of beauty advisors.Location
Located in the Westfield Shopping Centre in London, customers can expect to find a variety of businesses in the area, including other beauty retailers, clothing stores, and restaurants. Customers can easily access Space NK by taking public transportation, with the closest options being White City Underground Station, Wood Lane Underground Station, and Shepherd's Bush Overground Station, all within a 10-minute walk.Benefits
Customers should choose Space NK because of their carefully curated selection of high-quality beauty products from around the world. Their team of beauty advisors can provide expert advice and recommendations tailored to each customer's individual needs.Good to know
Customers should be aware that Space NK only offers products from select brands, so they may not find certain products that they would find at other retailers.Reviews
Customers rave about the high-quality products and excellent customer service at Space NK. Many appreciate the knowledgeable beauty advisors who provide personalized recommendations.Amenities
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online store -
international shipping
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discounts
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loyalty program
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gift cards
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organic products
FAQ
What types of products do you offer and what brands do you carry?
We offer a wide range of beauty and wellness products including cosmetics, skincare, haircare, bath and body, and fragrance. We carry various brands such as NARS, Laura Mercier, Drunk Elephant, Oribe, and many more.Are your products cruelty-free and/or vegan?
Yes, we do offer cruelty-free and vegan options in our product range. We have a dedicated section on our website for these products, and our staff are trained to assist customers in finding the right options for their needs.Can you provide information on the ingredients used in your products?
We prioritize transparency and provide as much information as possible about the ingredients used in our products. Customers can find detailed ingredient lists on our website, and our staff are knowledgeable and happy to answer any questions in-store.What is your return policy for products that do not meet customer expectations?
We want our customers to be completely satisfied with their purchases, and we offer a 28-day return policy for products that do not meet their expectations. The product must be unused and in its original packaging, and customers can return it in-store or by mail.Do you offer any discounts or promotions for bulk orders or repeat customers?
Yes, we offer various promotions and discounts for bulk orders or repeat customers. Customers can sign up for our N.dulge loyalty program to earn points and receive exclusive benefits such as early access to sales and events. We also offer seasonal promotions and discounts on selected products.Reviews
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Eimhear Mcbarron
Came to browse some perfumes and two staff members appeared out off no where and stood watching me the whole time as if I wanted to steal I left and went to Sephora where I wasn’t profiled and spent my money where it was wanted
20-05-2023
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Kadriye Mehmed
13-05-2023
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Julia Hopp
13-05-2023
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Raj Verma
13-05-2023
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Violeta Musso
I went there yesterday, I was surprised by the huge brand selection. The store was organized and very tidy. Great customer service! I highly recommend
27-04-2023
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Jo Woobay
Staff member stared and followed my biracial teens the second they walked in. When I, a white woman, indicated to her they were with me she backed off. Seriously?? Profiling like that in 2023??? Do better.
27-02-2023
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Bess Chippendale
I was charged £214 for an order of £162 because apparently they add tax on top of the items price tags. I don’t know if they lied to me or what but Chiswick space nk charges the price exactly as what’s on the price tags. I’m going to get a full refund still confused with what’s happened
27-12-2022
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Lucy Jeffreys
Bought something as a gift and then went shopping around Westfield. Changed my mind as I had found something else so came back to store to return it. The sales assistant accused me of using one of the products and refused to refund me. I’d bought it hours before and hadn’t even opened it…terrible service
27-11-2022
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S U
Small store, but lovely service
27-11-2022
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Rye Azar
I’ll be honest, I haven’t always been the biggest fan of this particular branch, but yesterday goes to show how big a difference good staff can make to company reputation. I came into the store on the 26/08/22 looking for a new concealer. Zel came over to help colour match me and she was lovely. She and her colleague first found me a match and then helped me check out. Before I left the store we got into a conversation about highlighters and Zel took me over to show me her favourite one. Once again, she helped colour match me and, though the item wasn’t in stock at the store, proceeded to help me get it anyway by having it delivered to my house. 10/10 for customer service. Only thing I would say is that Space NK needs to work on ensuring there is stock available of the items on display on the shop floor.
27-08-2022
