Spa Experience Swiss Cottage
Spa Experience Swiss Cottage is a premier day spa located in London, England. With a range of services including facial spas, hammams, health spas, saunas, and massage spas, Spa Experience Swiss Cottage is dedicated to providing clients with a relaxing and rejuvenating experience. Their focus on beauty and wellness is evident in their commitment to providing top-quality services and products. Whether seeking a quick escape from the hustle and bustle of city life or a full day of pampering, Spa Experience Swiss Cottage is the perfect destination for those looking to unwind and indulge in some self-care.
Introduction to Spa Experience Swiss Cottage
Spa Experience Swiss Cottage is a luxurious day spa located in London, England. The company prides itself on offering a unique and relaxing experience for its customers. The Spa Experience Swiss Cottage is a part of the Swiss Cottage Leisure Centre and has been operating for several years. What sets this company apart is its dedication to providing top-notch services and products to its customers.Services & Products
Spa Experience Swiss Cottage offers a variety of services to its customers, including facial spas, hammams, health spas, saunas, and massage spas. The company specializes in beauty and wellness, and its products are carefully selected to ensure that they are of the highest quality. Customers can purchase a range of beauty and wellness products at the spa, including skincare products, aromatherapy oils, and more.Location
Spa Experience Swiss Cottage is located in the heart of London, in the Swiss Cottage area. The area is known for its vibrant atmosphere and diverse range of businesses. Customers can expect to find a variety of shops, restaurants, and cafes in the area. The spa is conveniently located near several public transportation options, including the Swiss Cottage tube station, which is only a few minutes' walk away. Other nearby options include the Finchley Road tube station and the South Hampstead overground station, both of which are less than a mile away.Benefits
Spa Experience Swiss Cottage offers a range of benefits to its customers. The company's dedication to providing top-notch services and products means that customers can expect to receive the highest quality treatments. The staff is highly trained and knowledgeable, ensuring that customers receive personalized and professional attention. Additionally, the spa's convenient location and range of services make it an ideal destination for anyone looking to relax and unwind.Good to Know
Customers should be aware that Spa Experience Swiss Cottage is a popular destination, and it is recommended that they book their treatments in advance to ensure availability. Additionally, the spa has a strict cancellation policy, and customers should be aware of the terms and conditions before booking their treatments.Reviews
Customers have raved about their experiences at Spa Experience Swiss Cottage, praising the staff's professionalism and the high quality of the treatments. Many customers have noted that they felt relaxed and rejuvenated after their visit and would highly recommend the spa to others.FAQ
Do you provide any additional services or amenities, such as hot tubs or saunas?
Yes, we do offer saunas as an additional service for our customers. We also have Hammams available for those who prefer a different kind of heat therapy. However, we do not have hot tubs on our premises.What kind of products do you use during facial treatments and why?
We use high-quality, professional-grade skincare products during our facial treatments. Our products are carefully selected based on their effectiveness in addressing various skin concerns, such as hydration, acne, and anti-aging. We also consider the ingredients and formulations, ensuring that they are safe and suitable for all skin types.Can you provide recommendations for specific spa services based on my needs and preferences?
Absolutely! Our team of experienced therapists can assist you in selecting the most appropriate spa services based on your needs and preferences. We offer a wide range of treatments, including massages, facials, body treatments, and more. Simply let us know what you are looking for, and we will be happy to recommend the best options for you.What kind of maintenance do your saunas require?
Our saunas are regularly maintained by our staff to ensure that they are always clean and in good working condition. We also ask our customers to follow basic sauna etiquette, such as showering before entering the sauna and sitting on a towel or cloth. Additionally, we recommend that customers avoid using oils or lotions in the sauna, as these can damage the wood and create a fire hazard.Do you offer any warranties or guarantees on your saunas?
Yes, we offer warranties and guarantees on our saunas. We stand by the quality of our products and services and are committed to ensuring our customers' satisfaction. If you experience any issues with our saunas, please let us know, and we will do our best to resolve the problem as quickly as possible.Reviews
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Mel B.
Cancelled on me 30 mins before the appointment due to 'double booking' even though the appointment was confirmed twice before- they did this as I was travelling there. Unprofessional and a waste of time.
27-04-2023
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Gabrielle Gallou
27-01-2023
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Craig McGlashan
27-01-2023
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Gary Sprott
Without a doubt the worst spa experience I’ve been to. Sauna working but not hot plus glass partition filthy, The staff either forgot or couldn’t be bothered to turn the steam room on and the monsoon shower just drips. No towel robe or flip flops are issued as in other spa experience venues. My honest opinion it should be shut down and I gave one star so I could write the review
27-11-2022
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Éva Sziráki
My partner and me have been there for a relaxing deep tissue massage last Friday. Our masseuse, Noelma was brilliant. My partner went first in and he said that he feels his back stress free. For me as well she found some nods, but when it was enough for me on that area she was really kind and had a different approach. We both like to go back to Noelma for more therapy sessions.
27-09-2022
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Liese Van der Watt
27-08-2022
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J Fern
I went today and when I entered there was no one there so I proceeded to knock and call the landline phone. I was told to arrive early to do the form/s, so got there around 15 minutes before my appointment time and as there was no one there I was worried that my appointments were forgotten about. I even went outside to look for someone. After about around 10 mins, a therapist came out and asked me - what I wanted quite rudely. When I told her I had an appointment she kept pointing at the sign that was there extremely rudely reading out the words from the sign like I couldn't read. She did that a few times referring to the sign. She kept talking down to me and made me feel horrible. Telling me that she was the only one there in a 'you should have known this' voice. I told her I don't work here so don't know when that sign was put there or how this facility runs. She was abrasive and rude to me. I'm not sure why she thought that's ok or why I should know how spas run and in particular this one. I told her I was not happy with the way I was spoken to. I have had a horrible time and came to pamper myself to help myself relax. Then I get someone talking down to me because I was trying to find out what was going on. What she did was extremely rude and has spoilt my experience. If I could, no stars would be given but it's not an option. This 'spa' apparently doesn't train it's therapists on how to speak to customers or just generally how to be civil to people. Absolutely awful treatment received. Refund requested and am waiting for a response from the spa.
27-08-2022
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Arsheen Aneja
I have been here multiple times, once for a massage and all other times for nail care. Stephanie is just fantastic. She is knowledgeable, friendly, patient, kind, professional just fantastic!
27-05-2022
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Angie M
Spa experience was exceptional, Tanya was very professional, friendly and welcoming. I had a hot stone and my partner did a sports massage, both of us highly recommend this spa Swiss Cottage Leisure Centre.
27-05-2022
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Holly Aszkenasy
Wonderful massage with Stefanie, will definitely be returning!
27-05-2022
